Carter Exteriors logoApproved Pro
Approved Pro

Carter Exteriors

Roofing, Gutter Repair and Replacement, Siding Service,

About us

With over ten years of experience, we focus on asphalt shingle roofing in the Rochester, New York, area. Protect your largest investment with our reliable roofing services. We are a locally owned and operated roofing company currently serving Rochester, NY and surrounding communities. If you want to make your roof last as long as possible, it is vital that you never put off a roof repair. Small issues with roofing become big issues in a hurry. Our services include asphalt roof replacement, Metal roofs, EPDM and TPO commercial roof replacement. Your roof does a lot of work; it keeps your home and your family protected from the elements, and it helps your home look its best. Your roof is too important to trust to anyone but the experts, and we have the knowledge and experience needed to ensure a job well done. We also offer commercial roofing, metal roofing, and roofing installation. We will treat your home or commercial property as if it were our own. Give us a call today. We look forward to it.

Business highlights

20 years of experience

Services we offer

Roofing, Gutters, Siding, Windows, Insurance Restoration

Services we don't offer

Ask for Details!

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

$250 off full roof replacement

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-8 of 8 reviews
Jose M.
Feb 2025
1.0
Siding Service
$2,200,000
Avoid working with Austin on a house project this year. We hired Carter Exteriors in June 2024 to replace our siding, expecting materials in six weeks. After months of delays and no communication, supplies arrived unexpectedly in late August. Weeks later, they called asking to start that morning. The subcontractors did great work, but Austin promised to quote us on a non-standard door and never followed through. Despite multiple follow-ups from September to November, we never got a response from Austin or the company. Now, we’re hiring someone else to replace the door and finish the siding.

Maryanne C.
May 2023
5.0
Roofing
Yes, I recommend this pro
$1,700,000
I can’t say enough good things about Carter. They solved several problems I’ve had over the years. Their large crew was efficient, polite, neat and very hard working. When they were finished, everything was neat and worked perfectly. They removed my kitchen skylight, rebuilt my kitchen ceiling, removed a second inoperable chimney, reinstalled the awning over my deck and gave me a beautiful roof that will last my lifetime. Jim, Austin, Hunter and their crew were knowledgeable, helpful, had great suggestions and were a pleasure to work with. I highly recommend them.

Nate H.
Nov 2019
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$1,000,000
The overall experience with the team on Carters was great. From the start with Scott in the sales process. He was very professional and great at explaining things. Jim was awesome with attention to details as he was inspecting the work being done. Everything was cleaned up and can hardly tell they were there, other than the amazing looking new roof and gutters. I couldn’t be happier and to have the warranty on the work is just icing on the cake. Highly recommend using Carters.

David C.
Sep 2019
5.0
Roofing
Yes, I recommend this pro
Jim from Carter Exteriors came out and quoted our project. We ultimately went with another contractor but it was a hard decision. Jim is very knowledgeable and took the time to address all of our concerns in his quote. Pricing was great. I won't hesitate to invite him to quote future projects.
Response from Carter Exteriors

"[Member Name Removed], I'm sorry we couldn't help you more. It really means a lot that you took the time to leave a review for us. Our goal is to always be straight forward and to treat every customer with respect. Thank you for the opportunity to earn your business."


Laurie S.
Sep 2019
5.0
Roofing
Yes, I recommend this pro
$2,500,000
It was excellent. High quality workers. They cleaned up after themselves., polite, and considerate.
Response from Carter Exteriors

"Thank you [Member Name Removed], it was our pleasure"


Craig & Andrea P.
Sep 2019
5.0
Roofing
Yes, I recommend this pro
It was very good. I was very pleased with their work. They were very professional and they cleaned up nicely.
Response from Carter Exteriors

"Thank you, glad we could help you"


Laurie S.
Sep 2019
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$2,500,000
A roofer recommended Carter Exteriors to us because our roof is so large. We get plenty of estimates because of the cost for such a large roof (45 square). Their price was competitive but being recommended by another roofer spoke volumes! Our roof was a tear off. Brad was our project manager and Igor with his crew did the job. Communication with Brad has been excellent! Igor and his crew went above and beyond to do a meticulous job. Their work looks great! Quality craftsmanship from start to finish! As of today, not only have they put a new roof on our house but covered all of the fascia, made vents on the soffits and installed new vinyl soffits. I can't say enough good about Carter Exteriors. This has been the most stress free job ever! Brad helped us with our insurance company so that a large portion of the bill was paid by insurance. He was here when the adjuster came and contacted them for supplemental during the job. At the end of the job, the guys cleaned up our yard and there was barely a trace they were there. They did leave a big impression as hard working guys striving to do a quality job.

Corinda C.
Sep 2019
5.0
Roofing
Yes, I recommend this pro
$1,800,000
Excellent. I found the owner accommodating and very thorough.
Response from Carter Exteriors

"Thank you for trusting us with your home"

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carter Exteriors is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 8:00 AM - 12:00 PM
Carter Exteriors accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Carter Exteriors offers free project estimates.
No, Carter Exteriors does not offer eco-friendly accreditations.
No, Carter Exteriors does not offer a senior discount.
No, Carter Exteriors does not offer emergency services.
Yes, Carter Exteriors offers warranties.
Carter Exteriors offers the following services: Roofing, Gutters, Siding, Windows, Insurance Restoration
Ask for Details!

Contact Information

2003 Lyell Ave, Rochester, NY 14606

Service Hours

Monday:8:00 AM - 7:00 PM
Tuesday:8:00 AM - 7:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 7:00 PM
Friday:8:00 AM - 7:00 PM
Saturday:8:00 AM - 12:00 PM
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