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Birchcrest Tree & Landscape Inc

Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings Installation,

About us

Award winning. Family owned & operated. Cost is determined by the job. No subs. Additional address - Bay Road, Webster, NY 14580. Additional phone - (585) 288-3572.

Business highlights

Emergency services offered
45 years of experience

Services we offer

Commercial design and installation, arbors, drainage improvement, excavation, feed, fertilizer., landscape maintenance, landscaping, lawn care, patios, retaining walls, shrubs, spring & fall aeration, stump grinding, tree removals, tree trimming, walkways, weed

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
4%
2
2%
1
5%
Showing 126-150 of 168 reviews
Bruce C.
Oct 2012
5.0
Yes, I recommend this pro
$1,700
 I would not hesitate to use their services in the future, as I have said, and look forward to continuing work at our home!
Response from Birchcrest Tree & Landscape Inc

"Thank you for posting your comments on our work. We’re so glad you were happy with our service and personnel, and really look forward to working with you again soon!"


Reggie D.
Oct 2012
3.0
$6,250
see above
Response from Birchcrest Tree & Landscape Inc

"We appreciate your kind words about our planting job, and apologize for being unaware of your ongoing concerns regarding weed regrowth until recently when we read your post on Angie’s List. Your sales representative has now met with you, and a crew has been dispatched to remove the weed regrowth of your concern. Our goal is always to have a satisfied customer, and we hope we can work with you again in the future. Thanks for taking the time to post your concerns."


Valarie W.
Sep 2012
5.0
Yes, I recommend this pro
$5,000
Dave provided a professional, fair estimate for the work being performed.  He answered all questions quickly.  His crew was neat and cleaned up at the end of each day.  When I had a small issue, it was resolved quickly and without any hassle.  The project came out just as I had hoped.
I would recommend Birchcrest and will use them again.
Response from Birchcrest Tree & Landscape Inc

"Thanks so much for posting your comments on our service. We enjoyed working with you and look forward to your future projects!"


Carl C.
Aug 2012
5.0
Yes, I recommend this pro
$842
Excellent.. Estimate response was quick and very well explained. Work was scheduled and completed in just past one month. Workers were very professional  and worked very hard. Overall  project was a success and the area looks great today a year later.
Response from Birchcrest Tree & Landscape Inc

"How nice it is to hear that you were satisfied with our work, and still are happy a year later! Thank you for your kind words. We hope to have the opportunity to work with you again soon."


Robert L.
Aug 2012
2.0
See above
Response from Birchcrest Tree & Landscape Inc

"We’re sorry the lead time for our design services did not live up to your expectations. Every customer is important to us, and we hope you will reconsider using Birchcrest in the future."


Mark M.
Jul 2012
5.0
Yes, I recommend this pro
$200
They were very clean and very professional. They were in and out very quickly. It was a good experience.
Response from Birchcrest Tree & Landscape Inc

"Thanks so much for your kind comments on our work. We hope we can be of service again soon."


Sandra S.
Jul 2012
1.0
I called for an estimate on leveling a small potion of my yard for a pool.    I emailed pictures of my yard and was told over the phone that it would be $500  I requested he come out and look anyway to be sure.    I received an estimate 2 days later.   He was at my home and stated that it would be more like $2000     At that point I knew that if that were true,(he was my first estimate) I would not be putting a pool in the back yard.   I asked if he could get back to me with an estimate for the side yard and he said he would but never called.   I have since received another estimate.   He said it will be 500-600.  Waiting on a third estimate and may wait til the spring at this point to put up a pool:-/    The thing that bothered me was not even getting a call back for work on my side yard.
Response from Birchcrest Tree & Landscape Inc

"Ms. contacted the office on a Friday 7/6/12 and emailed pictures of the yard area. We do not give estimates over the phone. Mrs. did not set up an appointment to meet with me. I went there in the early part of the following week. No one was at home to meet with, so I called her on the phone. We spoke for about 10 minutes. Ms. informed me that what she really wanted was someone to level the area for a pool and assemble a “pool kit” they had purchased from a retail store. She indicated that she was talking to several contractors, and had spoken with pool contractors prior to contacting Birchcrest. She reported that pool contractors were either unwilling to do the job, or too high priced for her. I told her we did not offer pool assembly service. She asked that I give her a quote on what we could do. I told her the area was fairly inaccessible, with a chain link fence and a steep slope preventing good access to the area. The slope of the area would require a lot of grading work and maybe a short retaining wall. Pricing for that area would be at least $2,000. She said that was more than they could afford. I offered some advice and suggestions, and helped her out the best I could. Ms. called back about 30 minutes later, after I had left the property, and asked that I look at a different area of the yard to see if that area would be better. I told her I would the next time I was in the neighborhood. I have not been back there yet. She filed this report on Saturday, 7/14. I called her as soon as I saw the Angie’s List report (7/20/12) and told her I hadn’t been back yet as this is a very busy time of year and I had been on vacation Friday & Monday. She was on her way to work & didn’t have time to talk, but thanked me."


Donald H.
Jul 2012
5.0
Yes, I recommend this pro
$1,000
They did a fine job. It was a reasonable price and looked good. They cleaned up well. I met with the arborist and he was very friendly and gave me ideas on what to do and what trees needed trimming and which didn't. He was very professional and honest. We didn't shop for bids so not sure if the cost was competitive.
Response from Birchcrest Tree & Landscape Inc

"Thanks so much for posting your comments on our service. We appreciate your time and feedback, and are glad you were happy with our service. We hope to have the opportunity to work with you again soon."


Kimberly C.
Jun 2012
5.0
Yes, I recommend this pro
$1,600
They did a great job. The clean up is immaculate. They picked up everything from large branches to the smallest twigs even during the walk around with me after the job was done.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your kind comments! We are delighted that you were satisfied with our work, and we hope to have the opportunity to be of service again."


Steve S.
Jun 2012
1.0
Not Satisfied
Response from Birchcrest Tree & Landscape Inc

"We’re sorry you were unhappy with Birchcrest’s response time for your estimate. Our goal is to always give the very best service, but somehow during our busiest season your request did not receive the prompt attention it should have. We hope you will consider using Birchcrest in the future"


Eric B.
Apr 2012
5.0
Yes, I recommend this pro
$650
The trimming went well and quickly. They were in and out in about an hour and even mulched a few limbs that were piled up in the corner of the yard.

They did have a bit of a communication problem between crews. The crew that trimmed the tree was different from the crew that performed the stump grinding, but the stump grinding crew didn't show until I contacted the company to ask why the stump was still there. They apologized profusely and the next morning the stump was gone.
Response from Birchcrest Tree & Landscape Inc

"We appreciate your taking the time to comment on our services, and are glad you were satisfied with our work. We try to respond to every concern promptly, and treat your property as our own. We hope to work with you again in the future"


Kathleen D.
Apr 2012
5.0
Yes, I recommend this pro
They sent an arborist out here to take a look at what I needed, and give me a free estimate. Two other companies I called gave me quotes over the phone that were twice or three times as much. Birchcrest’s prices are reasonable, and they do a professional job. I plan to use them again.
Response from Birchcrest Tree & Landscape Inc

"Thanks so much for posting your comments. Our goal is to always give our clients good service at a good value, and we’re glad you were satisfied with our work. We hope that we have the opportunity to work with you again soon."


Danny J.
Apr 2012
5.0
Yes, I recommend this pro
$300
Bob came out and gave me an estimate after I told him what I wanted. His crew came out and removed the tree and the shrubs and left NOTHING behind but the stumps. A couple of days later (weather problems) they came back with a stump grinder and chewed them up pretty good. I was able to plant a new tree in the same spot with no trouble.
Fast and efficient group.
Response from Birchcrest Tree & Landscape Inc

"Thank you for posting your comments on our service. We’re happy that you were satisfied with our work, and hope to be of service again soon!"


Judy C.
Apr 2012
5.0
Yes, I recommend this pro
He came immediately and took care of it.  First he gave me a price and then when it got shorter for him to do, he reduced the price, which was amazing.  Without I asking him to do, he reduced the price.  The price wasn't great to begin with but it got good.  Quality of work was excellent.  We had a little problem with their responsiveness because the guy, who was supposed to grind the stump, took more long time to come back and complete it.  He didn't do it completely so it took a lot to get him back but he eventually came back.  It took a little long time to get the guy to come back and finish up.  I would get a bid from them in the future.
Response from Birchcrest Tree & Landscape Inc

"Thanks for posting your comments on our service. It’s important to us to give our customers good service and an honest value, and we hope to do the same for you again in the future. We’re sorry you had to wait a little while for your stump grinding; weather and soil conditions can affect the scheduling of this service, but your complete satisfaction is always our goal."


JOHN M.
Apr 2012
5.0
Yes, I recommend this pro
The service went well. They were very professional.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your comments on our service. We hope we can be of service again soon!"


Carole B.
Mar 2012
4.0
Yes, I recommend this pro
$700
I found them of Angie’s List.  They were really good.  I had a problem setting up an appointment as I needed very exact dates.  The ladies in the office were a pain but finally gave me a date.  They were not used to someone being specific.  I gave them a deposit n order for them to fix an exact date for me to which they agreed.  Once I paid the money and asked for the date they said they would call and let me know on Monday as to which I was unhappy.  I asked them back for the money and they said they could not return it which angered me and I left.  They did the work but I was unhappy with one area.  They however came back on the spot and took care of it according to my satisfaction.  They were really nice.  I felt bad that I had a difficult time at the office.  They should have considered the customer right and tried to make me happy.  I would use them again in the future.
Response from Birchcrest Tree & Landscape Inc

"Thank you for taking the time to post your comments regarding our service. We’re delighted that you were happy with our work, and we hope to work with you again soon. Our office staff strives to be as helpful as possible; all scheduling is done by department supervisors, who are out in the field most of the day. If we were unable to offer a firm commitment for your dates it is only because tree work scheduling must be handled by that department supervisor. We’re sorry that our office staff’s reluctance to promise your dates appeared unhelpful. It’s important to us that every experience you have with Birchcrest is a good one!"


Shawn B.
Mar 2012
5.0
Yes, I recommend this pro
$2,000
Birchcrest is professional, punctual and very knowledgable. They are competitively priced as well. If you need tree work, you can't go wrong with birchcrest. We have used them a few times, and will use them in the future when tree work is needed.
Response from Birchcrest Tree & Landscape Inc

"Thank you for taking the time to post your comments on our service. We’re so glad you are happy with the work we’ve done for you, and look forward to working with you again soon!"


Tony M.
Feb 2012
5.0
Yes, I recommend this pro
$7,000
It looks great.  I really enjoyed the integrity of the workers.  They really cared about their work.
Response from Birchcrest Tree & Landscape Inc

"Thank you for taking the time to post your comments on our service. We are glad that you’re pleased with our work and our workers. All of us take pride in giving our clients our best, and we hope to work with you again."


Susan S.
Jan 2012
5.0
Yes, I recommend this pro
I have used them before and the quality of work is fine. They are very professional and I like getting an estimate and having them stick to the estimate; it is a no-drama experience. I thought their pricing was fair but it certainly was not the economy choice. I will use them again in the future.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your feedback on our services. We’re so happy you were satisfied with the estimating process and with our work. We look forward to working with you again in the future."


Andrea P.
Jan 2012
5.0
Yes, I recommend this pro
They are prompt and very respectful.  I would use them again in the future.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your feedback on our services. We are glad you were satisfied with our work, and hope we can serve you again in the future!"


Susan C.
Dec 2011
5.0
Yes, I recommend this pro
$750
The gentleman who gave me an estimate was very professional.  He listened to everything that I was concerned about and that I requested.  I feel that they did an excellent job.  I would absolutely use them in the future.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your kind words about Birchcrest. We’re glad you are happy with our staff and our work, and hope to have the opportunity to work with you again soon."


Tom W.
Nov 2011
5.0
Yes, I recommend this pro
$70
Brad is they arborist who gives us quotes when needed. They have done a fantastic job of maintaining our mature trees by opening up the canopy and removing dead, diseased or crossing branches. On two of our trees, they cabled the leader branches together to prevent splitting in storms.
Jodi is one of the experts in the office who has given us advise on lawn and shrub maintenance or diseases. They are both very knowledgeable and willing to share information.
Response from Birchcrest Tree & Landscape Inc

"Thanks so much for taking the time to post your comments regarding our services on Angie’s List. We really appreciate your kind words, and look forward to continuing to work with you."


DORIS S.
Oct 2011
5.0
Yes, I recommend this pro
$1,600
I requested a tree evaluation and estimate via the company's website. Someone called me within a day and made an appointment for an arborist to come out. He arrived as scheduled, discussed the trees with me, and provided a written, detailed estimate at that time. We waited about 5 weeks for the work to be performed. We were called the day before the work was done. Several trucks and men started promptly at 8 a.m. and finished around 2 p.m. They worked professionally, cleaning up as they went along. I had total confidence that they knew what they were doing and that they respected the property. We were very pleased with the result.
Response from Birchcrest Tree & Landscape Inc

"Thank you so much for posting your experience with Birchcrest. We truly appreciate your feedback, and look forward to working with you again in the future."


Sue W.
Sep 2011
4.0
Yes, I recommend this pro
$800
I was pleased with them. I think the work cost me around $800. The price seemed high but I do not have a lot of experience to compare it to. I will use them again in the future.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your comments. We are glad you are satisfied with our work, and look forward to working with you again in the future."


KATHY S.
Sep 2011
4.0
Yes, I recommend this pro
$2,500
Although I was disappointed in the condition in which they left my yard, they have since returned and repaired all of the damage.  I am very satisfied.  I wasn't able to shop for price because I had to get the tree down quickly.  Birchcrest had done work for me before so I turned to them immediately.  My overall experience with this company is very positive.
Response from Birchcrest Tree & Landscape Inc

"Thank you for your feedback on your experience with Birchcrest. We really appreciate your assessment, and hope we can be of service again soon."

...
Showing 126-150 of 168

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Birchcrest Tree & Landscape Inc is currently rated 4.5 overall out of 5.
Birchcrest Tree & Landscape Inc accepts the following forms of payment: CreditCard
No, Birchcrest Tree & Landscape Inc does not offer free project estimates.
No, Birchcrest Tree & Landscape Inc does not offer eco-friendly accreditations.
No, Birchcrest Tree & Landscape Inc does not offer a senior discount.
Yes, Birchcrest Tree & Landscape Inc offers emergency services.
No, Birchcrest Tree & Landscape Inc does not offer warranties.

Contact Information

150 Lee Road, Rochester, NY 14606

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