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Birchcrest Tree & Landscape Inc

Tree Service, Landscaping, Lawn and Yard Work,

About us

Award winning. Family owned & operated. Cost is determined by the job. No subs. Additional address - Bay Road, Webster, NY 14580. Additional phone - (585) 288-3572.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Commercial design and installation, walkways, patios, retaining walls, arbors, tree trimming, tree removals, lawn care, landscaping, shrubs, stump grinding, landscape maintenance, excavation, drainage improvement, spring & fall aeration, weed, feed, fertilizer.

Services we don't offer

Snow plowing

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
5%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 176-200 of 202 reviews

George G.
05/2015
5.0
landscaping, lawn service, tree service
  + 1 more
unknown
Description of Work: removed berm in front yard and replaced with sod, seeded, pulled weeds, trimmed bushes and tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Birchcrest Tree & Landscape Inc
Thanks for taking the time to post your comments. We appreciate your feedback and hope to have the opportunity to work with you again in the future.

nobuyukihai T.
03/2015
5.0
lawn service, tree service
  + 0 more
They did the job well.
Description of Work: Maintaining the lawn

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thanks so much for your comments! We are so glad you were happy with our lawn care program, and look forward to working with you again this year. Our technicians take great pride in making your lawn look its best.

Janet M.
12/2014
5.0
tree service
  + -1 more
.
Description of Work: This is actually a response to both Michael's Tree Service and Birchcrest Tree and Landscape. I used Michael's in the past and they were fantastic. Skilled organized and honest. For my current tree work, I used Birchcrest - Why? Because Michael's Tree Service joined with Birchcrest. Michael's Tree Service is no longer a separate business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,485

Response from Birchcrest Tree & Landscape Inc
We're so glad you were happy with our work, and appreciate your taking the time to post your comments. Please call us if we can be of service again!

James M.
12/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Tree removal; stump grinding; lawn seeding; planting of new tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thanks so much for posting your comments! We appreciate your feedback and hope to be be of service again.

Leon T.
10/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Trim 2 trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thanks so much for posting your review. We hope we can be of service again!

Carlos L.
10/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Cut down tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Birchcrest Tree & Landscape Inc
We appreciate your review and are glad you were satisfied with the job. We hope to work with you again in the future.

carol L.
10/2014
5.0
hardscaping, landscaping, tree service
  + 1 more
unknown
Description of Work: So far we have only used the landscape design service. This work will involve new front steps and walkway and landscaping in the front of the house. So far we are very impressed with the design and the professionalism of the designer and plan to do the actual work in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thanks so much for posting your comments. We look forward to working with you on your project!

Steven M.
10/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your review. We appreciate your comments and hope to work with you again.

Richard S.
09/2014
5.0
lawn service, mulch, tree service
  + 1 more
unknown
Description of Work: They ground a rather large stump. I was pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Birchcrest Tree & Landscape Inc
We appreciate your comments, and hope we can be of service again soon.

Alison L.
09/2014
5.0
lawn service, mulch, tree service
  + 1 more
unknown
Description of Work: Very professional. Cleaned up all debris and finished the job in good time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Birchcrest Tree & Landscape Inc
Thank you for posting your comments. We appreciate your feedback, and are delighted that you were satisfied with the job. Thanks for choosing Birchcrest; we hope to be of service again soon

chris F.
07/2014
5.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thank you for posting your review. We’re glad you were happy with our work and hope you will consider Birchcrest for your future tree and landscape projects.

Jim B.
06/2014
5.0
tree service, hardscaping
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Birchcrest Tree & Landscape Inc
We appreciate your feedback! Thanks for taking the time to post your review. We hope we can be of service again in the future.

Daniel M.
06/2014
4.0
tree service
  + -1 more
ok
Description of Work: Never contacted me to set up service on a follow up call. EXPENSIVE

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$250

Response from Birchcrest Tree & Landscape Inc
Thank you for posting your comments. We are wondering if you might be mistaking us for another company. The last time we performed a service on your property was in March of 2009, not October of 2012. In April of 2011, you called us describing follow up service, and said that if the cost would be more than $100, you were not interested. We have not had contact with you since April of 2011.

Ralph V.
06/2014
5.0
lawn service, tree service
  + 0 more
unknown
Description of Work: Very good service and responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Response from Birchcrest Tree & Landscape Inc
We appreciate your feedback, and are glad you were satisfied with our work. We hope to have the opportunity to work with you again soon.

Frank D.
05/2014
5.0
tree service, hardscaping
  + 0 more
unknown
Description of Work: THEY INSTALLED A DRAINAGE SYSTEM TO TAKE THE WATER FROM THE GUTTER SYSTEM AWAY FROM THE HOUSE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Birchcrest Tree & Landscape Inc
Thanks for posting your comments. We are glad you were satisfied with our work, and hope you will consider Birchcrest for your future landscape needs!

Dale A W.
01/2014
5.0
tree service
  + -1 more
Great job! The clean-up was great!
Description of Work: Trimmed a storm damaged tree!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Birchcrest Tree & Landscape Inc
Thanks for posting your comments. We are delighted that you were happy with our work, and hope we have the opportunity to be of service again in the future.

GARY K.
12/2013
5.0
tree service
  + -1 more
unknown
Description of Work: Removed a very tall black locust tree from my front yard, ground down the remaining stump, filled in the cavity the stump left with dirt, and reseeded this area with grass seed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thanks for posting your comments. We’re glad you were happy with our work, and hope to have the opportunity to work with you again.

heather C.
11/2013
4.0
tree service
  + -1 more
fine
Description of Work: tree removal

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Birchcrest Tree & Landscape Inc
Thank you for posting your comments. We’re glad you were satisfied with our work, and we hope to have the opportunity to work with you again.

christine G.
04/2013
5.0
tree service
  + -1 more
Great price, great job.
Description of Work: Birchcrest came out the same day I got the estimate to take down a small apricott tree in my yard. While they were there I asked them if they could trim a branch on another tree that was on my electric wire. They did that for no extra charge. The guys were very professional and had the work done in less than an hour. They will be back to remove the stump. I've always used Birchcrest because of there prices and the good job they do. All my neighbors use them too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Birchcrest Tree & Landscape Inc
Thank you for posting your comments about our service! Our customers are our most valuable resource, and we are so glad you are happy with the work. We look forward to working with you again.

Ann C.
01/2013
5.0
tree service
  + -1 more
JUST EXCELLENT WORK
Description of Work: Birchcrest is a very good company and they do excellent work. They arrived on the date that they stated and they were very professional as well as easy to discuss our tree's needs. We really did not shop around and the price was a bit high but they did such a good job that it was worth the money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Birchcrest Tree & Landscape Inc
Thanks so much for posting your comments on our work. It’s important to us to always give you our best. We hope to be able to work with you again in the future.

Reggie D.
10/2012
3.0
landscaping, mulch, tree service
  + 1 more
see above
Description of Work: never have I don't with the company,in which I could give such high praise for one part of the job, and such disparaging remarks for another part of their job. I had contracted with this company to remove old trees, bushes, and growth from around my house, and to install new flowers shrubs, and bushes. The installation of new flowers and shrubs was done professionally, and in a timely manner.the laying in the mounding of mulch, was also done very nicely. It was the removal of the existing trees, shrubs, and flowers that was not done to my satisfaction, or to the specifications that we had agreed upon. Cutting down shrubs, and trees, is not the removal of shrubs and trees. Everywhere a stump, and a root ball was left shoots begin to appear through the mulch within a couple of weeks.some of these shoots in our couple of feet tall, and obviously destroying the aesthetics of what I paid over $6000 for. When I call the representative to come out and look at their shortcomings, I was told to spray the area with Roundup. While the world put ice bray with Roundup when I just paid over $6000 to have new foliage put in? So, as I said, part of their job was done very nicely but the removal of root balls and stomps was totally ignored. I definitely would not use this company again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$6,250

Response from Birchcrest Tree & Landscape Inc
We appreciate your kind words about our planting job, and apologize for being unaware of your ongoing concerns regarding weed regrowth until recently when we read your post on Angie’s List. Your sales representative has now met with you, and a crew has been dispatched to remove the weed regrowth of your concern. Our goal is always to have a satisfied customer, and we hope we can work with you again in the future. Thanks for taking the time to post your concerns.

Robert L.
08/2012
2.0
tree service, hardscaping
  + 0 more
See above
Description of Work: Birchcrest sent a consultant out to do an estimate for a retaining wall and steps. The consultant came, but 4 weeks went by and we never received an extimate for the work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0


Response from Birchcrest Tree & Landscape Inc
We’re sorry the lead time for our design services did not live up to your expectations. Every customer is important to us, and we hope you will reconsider using Birchcrest in the future.

steve S.
06/2012
1.0
landscaping
  + -1 more
Not Satisfied
Description of Work: Called and scheduled a visit for a quote on landscaping. Here is the history: 1. Talked with a individual and she said someone would be over and i could expect a estimate within a week. 2. After a week I called and asked about a quote and the person said the company was extremely busy and would get to my house that weekend 3. A week later I have not heard anything from the company. This is a very poor level of customer service! i expect businesses to follow through with their commitments. I would not recommend any service from them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Birchcrest Tree & Landscape Inc
We’re sorry you were unhappy with Birchcrest’s response time for your estimate. Our goal is to always give the very best service, but somehow during our busiest season your request did not receive the prompt attention it should have. We hope you will consider using Birchcrest in the future

janis W.
03/2012
1.0
tree service, hardscaping
  + 0 more
unknown
Description of Work: Installed unsatisfactory bushes which were not as I requested; Qwner wou[d not respond to my calls for him to inspect the work or discuss the problem..

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
1.0

$250

Jennifer L.
07/2011
5.0
tree service
  + -1 more
Excellent experience.
Description of Work: Micah came promptly to give us an estimate on taking down a large blue spruce and some other smaller trimming work. He was very friendly and helpful, spent some time with us, and gave us a lot of useful information. We had four estimates in all and Micah was the most knowledgeable and helpful person who came. We decided to go with a somewhat lower estimate, but I would definitely call Birchcrest again, and it was a difficult decision.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your impressions of Birchcrest. We are sorry we did not get the opportunity to work with you, and hope we can be of service in the future!

Contact information

150 Lee Road, Rochester, NY 14606

http://www.birchcrestlandscape.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Firewood,
Leaf Removal,
Excavating,
Landscaping - Lakefront,
Finished Carpentry and Woodworking

FAQ

Birchcrest Tree & Landscape Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Birchcrest Tree & Landscape Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Birchcrest Tree & Landscape Inc does not offer free project estimates.
Yes, Birchcrest Tree & Landscape Inc offers eco-friendly accreditations.
Yes, Birchcrest Tree & Landscape Inc offers a 5% senior discount.
Yes, Birchcrest Tree & Landscape Inc offers emergency services.
Yes, Birchcrest Tree & Landscape Inc offers warranties.
Birchcrest Tree & Landscape Inc offers the following services: Commercial design and installation, walkways, patios, retaining walls, arbors, tree trimming, tree removals, lawn care, landscaping, shrubs, stump grinding, landscape maintenance, excavation, drainage improvement, spring & fall aeration, weed, feed, fertilizer.
Snow plowing

Contact information

150 Lee Road, Rochester, NY 14606

http://www.birchcrestlandscape.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM