Dynamic Kitchens & Baths

Rob provided great design advice from start to finish and did a great job at picking out the perfect granite to complement our tile choices. The work was very high quality and we are thrilled with the result. Rob also coordinated the limited subcontract work involved - Clifton Park Glass and Gary Haswell (Painter). We're hoping to get Rob and Bill back to install a granite countertop with dual sinks to truly finish the master bath. (The cost of service provided below does not include materials or the cost of the glass installation)

Dynamic Kitchens and Bath's pricing is very competitive and the quality of their work is excellent. Rob and Bill are very proficient at what they do, and I was pleased with the final result once the work was completed. However, getting the job completed was a problem. I signed our contract toward the end of February, 2014, and then spent the next several months selecting the fixtures and accessories. During the month of July I phoned Rob repeatedly to let him know that the items were ready for delivery, but he did not return my calls for weeks. When he eventually did respond in August, he said it would be just a couple more weeks before he could start my remodel. At the end of September, he called to set an October 1 appointment to collect his deposit so he could begin the job. I insisted he write down a finish date. We agreed on the third week in November for the main bath and before Christmas for the second bath. He completed the main bath on schedule and I was very happy with the results. He even connected me with Adirondack Precision Cut Stone who gave me a generous discount on a beautiful quartz double vanity top. Bill returned on December 19th to replace the vanity and faucet in the 2nd bathroom. He left it usable, but because I discovered the vanity doors were different from what I ordered, no trim or finishing work was done. The correct doors were ordered and I called Rob in February to let him know the correct doors had come in and everything was ready for him to finish the job. Again he did not return my calls. Fortunately, I ran into Rob at a Home Show in April and he said he was working on another job but should be done within two weeks. He finally came on May 28 to take care of the vanity area and then again on June 27 to complete the rest of the work. The result was very satisfactory despite a difficult installation. I would have given Dynamic Kitchens and Baths an overall A rating if it weren't for the terrible time I had getting them to schedule and complete my job in a reasonable amount of time. Rob and Bill are friendly, trustworthy, skillful and never leave without carefully cleaning up any dust or debris. Because they are a small family business (basically Rob and Bill), they evidently work on more than one job at a time in order to keep multiple clients satisfied and themselves fully employed. Unfortunately, this can lead to inordinately long delays in starting and/or finishing a project. At least, this is what occurred in my case.

Took longer than I thought it would but the results are worth it. Tile work is exceptional. During the process got helpful advice from them on what to purchase. Had great help from Diane Staalesen of Capitol District Supply as well on picking out fixtures and vanity and the Porters clearly had a good working relationship with her. Sub contractors (for painting and installation of glass shower) did a good job as well. They were very conscientious about keeping as much dust as possible out of the rest of the house and were also careful about not letting my cat out! The Porters are very easy to work with. I hired them on advice from two different neighbors who I know both demand a quality job. I am extremely pleased with the outcome, love my new bathroom! When I'm ready to re-do the kitchen I'll definitely contact them again.

I finally got the designs from them. It wasn't really how he had described it to me when he was here. I really don't think it was worth what I paid for. It was pretty fast when they came out. For getting the actual design, it took a little while. They were apologetic of not getting me on time. I think they were prompt in getting out here initially. They could have been better with getting me the design a lot sooner.

I don't have anything bad to say or anything good to say. I'm kind of neutral. I worked with them awhile to get the initial quote.