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Fox Air Corp

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

For all of your heating cooling, air conditioning, home heating needs, Fox Air Corp. in Poughkeepsie, NY, serves Dutchess County with Sales and Service for both Residential and Light Commercial Customers HVAC needs. Additional email - [email protected].

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Air conditioning sales & installations.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.250 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
18%
3
2%
2
6%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
3.8
professionalism
4.4
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 50 reviews

Jennifer J.
07/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Thomas F.
05/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: changed out an old pipe about 8" copper feed to the furnace. Asked for cost before they did the job which they did not provide. They did the job and over charged me.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


janice G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced existing oil furnace with propane.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Robert M.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: serviced central air conditioning unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: serviced central air conditioning unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Brian G.
10/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
great
Description of Work: serviced my furnance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

cbm G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
all aspects of the job were handled efficiently and professionally within the budget and schedule agreed upon.
Description of Work: removed and replaced entire HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31,000

Michael B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I thought they were very nice and prompt.
Description of Work: I used the services of Fox Air for a full maintenance of my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Varick S.
01/2013
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
They kept all appointments from sales visit to install date, were responsive to my request for info and visit to one of their prior installations. Although install took more time than they estimated, they did not charge for their extra time.
Description of Work: Replace home heating fuel oil fueled hot water boiler with new natural gas boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Susan M.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, clean, and efficient. They came when they said they would and performed the job efficiently.
Description of Work: They cleaned my boiler.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra F.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
I switched to Fox Air (originally based on recommendations from Angie's List) because of dissatisfaction with a previous company that was supposing to be maintaining my central A/C and oil furnace. My first experience with this company was last year when they did the A/C startup. I'm also very happy with the job done by Fox Air technicians on the furnace. They did a thorough cleaning, corrected some major problems, replaced some parts I wanted changed for prevention of problems. I finally felt I had someone paying attention to my furnace operation The actual furnace work was $200. The remainder of the balance was for signup of a yearly maintenance contract Very satisfied and I now use them for both central A/C and heating maintenance.
Description of Work: maintenance of oil furnace, fixed problem ($200); yearly contract ($250)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nancy M.
08/2012
1.0
heating & air conditioning/hvac
  + -1 more
ALL OF THE FOLLOWING TRANSPIRED AT 17 Elmendorf Dr. Town of Poughkeepsie, N.Y.12603 The initial tune up of the system - Tech failed to detect the crack in the heat exchanger.Subsequent visits :Visit 1) failed to find the problemVisit 2) created an oil spill rendering the system USELESS - Heavy fumes throughout the home I HAD TO SPEND 4 DAYS CLEANING IT UP - MOM LOST 7 Pounds from the stress (she's already too thin)Visit 3) cleaned cold air return but CLOGGED THE SUMP on the evaporator for the A/C unit causing Basement FLOOD.Visit 4) Tech almost ran the A/C water exhaust over an Open Fluorescent fixture - Balked at my insistance NOT to do it.Visit 5) Don Fox FINALLY shows up with another Tech - failed to announce his arrival to Me ( I take care of Mom) Don NEVER Offered an appology. Was quite cocky throughout the ordeal, even accused me of trying to get a new system for free. This guy is as low as you can get.We have since discovered Fox Air is NOT N.A.T.E. Certified. = North American Technician Excellence That's right Don. YOU'RE FIRED ! GET OUT OF NEW YORK
Description of Work: ALL OF THE FOLLOWING TRANSPIRED AT 17 Elmendorf Dr. Town of Poughkeepsie, N.Y.12603 The initial tune up of the system - Tech failed to detect the crack in the heat exchanger.Subsequent visits :Visit 1) failed to find the problemVisit 2) created an oil spill rendering the system USELESS - Heavy fumes throughout the home I HAD TO SPEND 4 DAYS CLEANING IT UPVisit 3) cleaned cold air return but CLOGGED THE SUMP on the evaporator for the A/C unit causing Basement FLOOD.Visit 4) Tech almost ran the A/C water exhaust over an Open Fluorescent fixture - Balked at my insistance NOT to do it.Visit 5) Don Fox FINALLY shows up with another Tech - failed to announce his arrival to Me ( I take care of Mom) Don NEVER Offered an appology. Was quite cocky throughout the ordeal, even accused me of trying to get a new system for free. This guy is as low as you can get. That's right Don. We have since discovered Fox Air is NOT N.A.T.E. Certified. = North American Technician Excellence

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$272.58

Response from Fox Air Corp
Dear Valued Customer, We at Fox Air Corp comport ourselves ethically on all jobs in order to give our customers the superb customer care they deserve. If a problem occurs, we do everything in our power to fix the problem to the customer's satisfaction; never leaving it unresolved. Our main focus has always been doing the right thing by our customers. If you review past feedbacks, you will see that the majority of our customers report high satisfaction from working with us. This is because Fox Air Corp's first priority has been and always will be to our customers. Thank you

mike P.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
Fox Air gave us a 4 hour window, in which to expect them. They did not show until 45minutes after that 4 hour window had expired. Once at my house the 2 service techs realized that the and quot;contact switch plateand quot; had been burned out. They replaced it with a new one, but had trouble diagnosing exactly why this had happened. They did however continue to check several possible causes, until they seemed satisfied that the unit would continue to run correctly. Two days later and it's still running.......... Overall a good experience and i would use them again
Description of Work: Upstairs AC unit (condesor) wasn't turning on.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$198

Raymond A.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
My AC unit was not working and called Fox Air for service. They couldn't come that day but scheduled a appointment for 2 days later. showed up diagnosed the problem and had the unit operational in a little over a hour. I had a leak in the unit but because of time they could not check the unit that day but scheduled another day and came back and checked the unit for leaks The were very professional and responsive to my problem and questions and were very punctual. They called the day before and confirmed all appointments. The service tech even alerted me to a propane leak on my generator that I was unaware off. I will use this company again for AC service and repairs.
Description of Work: Added freon to my AC system and checked for leaks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Debbie R.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
We definitely would use this company again!
Description of Work: We needed a new a/c unit. Our old system was over 25 years old. Mr Fox gave us estimates on different units. We chose the unit we wanted. He and his technicians were at our house at the designated time on the designated date. The technicians were very knowlegeable, their work was very neat and they finished in a timely fashion. We were extremely pleased with the service. Also Mr. Fox handled all of the rebate paperwork for us. All we had to do was turn on the A/C!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Randy W.
04/2012
2.0
heating & air conditioning/hvac
  + -1 more
I wouldn't use this company because of the cost of their estimate fee.
Description of Work: I was calling several A/C service companies for estimates on repairing my ductwork ( all of which offered free estimates). However, FoxAir stated that they charge $95.00 dollars for an estimate (30 min. service call). I said I thought it not only expensive (especially in this economy) but pretty unusual considering most other companies don't charge for an estimate. People should be able to shop around for the best value and not have to pay lots of money while doing so. Although I realize this isn't a typical review as they didn't perform any work for me, I do think people should know their policy up front.
Rating CategoryRating out of 5

Response from Fox Air Corp
Fox Air responded directly to our valued customer by mailing him directly the following letter of apology: Dear Mr. (omitted for privacy) Fox Air regrets any misunderstandings when you called. We do offer free estimates for new installs or replacement of heating and air conditioning systems, as well as replacement or installation of ductwork. Fox Air’s policy for requests for repairs on heating and air conditioning systems is to send a qualified technician to diagnose the problem and make repairs as needed. He comes equipped to make repairs at that time which reduces costs as well as the need for return visits. We consider this a service call and do charge for this. However, this must be where the misunderstanding occurred. The person you spoke with must have misunderstood the nature of your call, and thought you meant repair for your HVAC system, not the ductwork itself. We would like to rectify this by having our estimator come out to check your ductwork, free of charge. We apologize for any misunderstandings, and would like to reiterate that we never charge for estimates. Our customers matter to us. This is reflected in our quality of work. Our employees are knowledgeable and professional, we begin and finish jobs within the time frame quoted, and final costs always reflect the estimate, never including hidden fees. Please call me to schedule a free estimate for your ductwork at 845-635-1027 Sincerely, Donald Fox President

John H.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Reference above!
Description of Work: Fox Air Corp replaced a heat pump system that handles the first floor of my home. That included the compressor, air handler, humidifier, electronic filter, thermostat, pipeing and condensate pump. They used the existing ducts. The job was completed in one day. The system has operated flawllessly since it was installed., They have since serviced my 2nd floor heat pump system for winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Geng W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied.
Description of Work: We've used FoxAir for our annual Furnace contract and also for AC repairs. Our oil furnace had a nasty problem where it just shut itself off and we had to reset it. We got two companies looking at it but none provided a permanent fix. This is a nuisance when we are home in the winter but we didn't dare to take winter vacations fearing we'd lose heat. FoxAir came a few years ago and fixed it for good. We had AC system installed in 2004 with two compressors for two zones. We found that the upstairs system only works two years and then the freon leaked away and we had to refill the freon. Refill costs $200-300 and it is very bad for the environment. 3 years ago, FoxAir came and topped the freon off. End of summer last year, both AC system stopped cooling so we got FoxAir again the beginning of the summer. I was fully expecting the freon to leak away but the diagnosis shows that both units had blown capacitors. I asked about the freon leak and he said last service tech topped off the freon and also sealed the common places for leaks. The last tech was also from FoxAir, so it looks like my AC's freon leak has been plugged and I don't have to feel guilty about ruining the environment any more. I think their price is also very reasonable, but I don't have multiple quotes so can't comment too much on that. I use them for annual furnace contract and certainly will use them for all other HVAC needs too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Raymond W.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called Fox Air Corp on a friday to request an estimate to have a furnace replaced. I left a message and received a return call within 2 hours. I was told an estimator would call me on Monday and Monday morning I received a call from Don Fox and we agreed to meet at 8am the next day. Don was early, very professional and answered my questions about the features of a new unit he would install. Don said he would email me the estimate which he did by early afternoon. The estimate was a bit higher than another estimate I received but I just decided to go with another brand unit with a company that I have some history with. I would not hesitate to call Fox Air in the future, they seem very professional and competent.
Description of Work: Requested estimate for installation of hot air furnace

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Steve M.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
Overall the experience was a positive one with Fox Air.
Description of Work: One of my central air compressors was broken, I called Fox Air and they were very prompt in sending a repairman to my home. John was very friendly and knowledgable. He immediately diagnosed a blown capacitor which he was able to replace with parts he had in his truck. He also added some refrigerant to my system since it was low and checked the rest of my system inside and outside the house. He gave me lots of tips on care and upkeep for my compressors both in season and off-season. The only gripe I might have is that I considered $373 a bit pricey for the repair but I don't really have anything to compare it with. It might have been the same or even higher with another HVAC repair service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$373

Kristina O.
06/2011
5.0
heating & air conditioning/hvac, energy audit, air duct cleaning
  + 1 more
Went very well overall.
Description of Work: They came in to clean the ducts and assess the AC Unit. They plugged a leak, refilled the freon and suggested that we replace the 25 year old unit for a newer more energy efficient unit. They were professional and the price for work that was done seemed reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nora Q.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great Expierence, very professional and did a great job. Very knowledgeable and gave me great advise on how to accomplish what I needed.
Description of Work: I wanted to run the central air to the basement, they did the duct work, not very labor intensive, but they were very knowledgeable, advise me on the cheapest way to accomplish what I wanted, so that alone will make me call them time and time again because I know they are professionals and not doing unneccessary work just to hike up the price. They did what they said they were going to do,in the time they said it would take, and left everything clean and neat when they left. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Ankit C.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
It's been over two weeks and everything is working well. Artie was very professional and easy to work with. I had a lot of questions so he was patient enough to educate me. Even showed me where the levers for the local dampers are so that I can adjust them as needed. Did all the cleanup after installation. I think the service charges were reasonable and I would definitely call them again.
Description of Work: I have forced-air gas heating. The registers upstairs stop blowing heat but downstairs working okay, so I figured it must be one of the main dampers. I called Fox Air and one other contractor (both rated A on angies list) and left a message. Don from Fox Air called me back within half hour, the other one never did. Don was able to send his service guy, Artie, over couple of hours later who confirmed that damper motor for upstairs main duct stopped working. He took the model # and said that Don would call me with an estimate and time. In the meanwhile, Artie was nice enough to manually open the damper so the heat started working again upstairs. Next day, Don called me with an estimate for the damper and damper motor and recommended that I replace all 3 dampers motors for the 3 main ducts (upstairs, downstairs, basement) along with zoning panel. Even though, it was more than the what was needed, I decided to go with his advice. He was not pushy at all. I figured it would be just a matter of time when the other 2 will stop working since they're the same age plus I noticed that the other one was already sort of falling apart. We agreed to the price and scheduled an appt. Artie came back to do the installation. Took about 2 hours to complete replacement of 3 damper motors and zoning panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Geng W.
10/2010
4.0
heating & air conditioning/hvac
  + -1 more
They were pretty good and they weren’t pushy. They gave us estimates and recommendations. The price charged by them was okay. We would use their services again. In fact, my husband has told me to call them again.
Description of Work: We used the services of Fox Air Corporation last year when we had problems with our burner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Caren G.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
I was extremely happy with the service. They were very prompt...a little too prompt as I'm not an early riser! I have 3 little children, and all of the installers were great with the kids (we were all home the entire time they were here installing the system).
Description of Work: We had central air installed in our 1500 square ft straight ranch. From the time we told Don that we wanted to have his company perform the service, to the finished product was 11 days. It took them 1 1/2 days to install the system, and everyone involved was very courteous and professional. I would highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600
    • 1
    • 2(current)

Contact information

2 Tucker Dr, Poughkeepsie, NY 12603

http://Foxaircorp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Energy Efficiency Auditing,
Drain Pipe Installation

FAQ

Fox Air Corp is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Fox Air Corp accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Fox Air Corp offers free project estimates.
Yes, Fox Air Corp offers eco-friendly accreditations.
No, Fox Air Corp does not offer a senior discount.
Yes, Fox Air Corp offers emergency services.
Yes, Fox Air Corp offers warranties.
Fox Air Corp offers the following services: Heating and Air conditioning sales & installations.
Duct cleaning.

Contact information

2 Tucker Dr, Poughkeepsie, NY 12603

http://Foxaircorp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed