Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Masters Termite & Pest Control

Bug and Insect Pest Control Service, Termite Pest Control Service, Mosquito Control,

About us

Masters Termite & Pest Control has been family-owned and locally operated for over 30 years. Since we are family-owned, we will treat your home the same way we would take care of our own. We'll approach every job with honesty and integrity. Our services include four season pest prevention programs, wasp & bee control, carpenter elimination, rodents elimination, services for all of your general pest needs, and termite exterminations programs. DON"T FORGET TO ASK ABOUT OUR SAFE AND EFFECTIVE OUTDOOR YARD TICK, FLEA, AND MOSQUITO TREATMENT.We also offer a 10% Military Discount, which applies to Active Reserves, National Guard, and Retired with their military ID. Cost is determined by the job, so call our friendly office staff to set up a free estimate today! Proprietors: Bob & Adam Masters Additional DBA - Masters Pest Control Inc.

Business highlights

43 years of experience

Services we offer

Carpenter Bees & Termites. Bedbugs. Roaches. Beetles & Earwigs. Ticks. Spiders. Fleas. Centipedes & Millipedes. Flies & Crickets. Ants. Stinkbugs. Pantry Pests. Silverfish, Hornets, Mites, Residential. Yard Treatments. Seasonal Prevention Service Contracts. Termite Monitoring & Treatment. Complete carpenter ant treatments, Wasps & Bees. Mice & Rats. Carpenter Ants, and more!, flea control, spider and rodent elimination, wasp and hornet control. Bed Bugs Yellow Jackets

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
2%
1
4%
Showing 1-25 of 54 reviews
Deepa S.
Aug 2024
5.0
Yes, I recommend this pro
Adam is great! We had an animal of some sort chew through a garage seal and a side door seal. Adam was able to come over, explain everything and give us a few options of what could be done. He was honest, fair, thorough and explained every part of the process.

Anthony M.
Oct 2021
1.0
Worst company I’ve ever been involved with. They barely spray for 10 minutes and charge almost 200$. LOUSY SERVICE, I would NEVER hire again. SUCH A WASTE OF MONEY!! STEER CLEAR FROM MASTERS!
Response from Masters Termite & Pest Control

"I really don't know where this review is coming from. You've been a customer since May 2020 with only 1 call back in August 2020 for flies and we sent a tech right out at no charge, found the source of the problem and solved the problem. I just don't understand. As a matter of fact you wrote on 11/02/2020: "Couldn't be happier with Tom. Great guy, very knowledgeable. Goes above and beyond!" Your words, not mine. I would be happy to discuss with you any concerns you may have."


Troy M.
Oct 2021
5.0
Yes, I recommend this pro
Great, true pros.

Matthew W.
Oct 2020
1.0
$900
I paid Masters $900 for service for over a year. They sprayed and it did nothing. I called them to have them come out after a month and thats where it went downhill. The lady on the phone sucking her teeth and cant speak in complete sentences. They did such a bad job they refunded my money thank god. You have to be a special kind of stupid to mess up pest control.
Response from Masters Termite & Pest Control

"[Member Name Removed] failed to mention that on the day of his scheduled service we were in the process of rescheduling the days service because of bad weather. Matt’s service was a callback because he was still seeing spiders on the outside and inside (we stand behind our work). We planned to retreat the outside and service the inside as needed at no charge, but with the bad weather we wanted to do both services simultaneously for best results. Our CSR explained this to [Member Name Removed] and all seemed to go well except [Member Name Removed] called back moments later demanding that we send a tech out at the scheduled time of between 9-9:30. Initially we were unaware that [Member Name Removed] had taken time off from work and he was very annoyed that we were trying to reschedule service at the last minute. I get it, we messed up while trying to do the right thing by rescheduling due to bad weather. To make matters worse, when [Member Name Removed] demanded we be there at the scheduled time and not a minute later, my CSR audibly sighed. [Member Name Removed] became very agitated at this point demanding someone be there at the scheduled time and if we couldn’t do that, he wanted his money back. It is important to note that during this exchange he was verbally abusive to my CSR, using vulgar language. It’s difficult to “speak in complete sentences” when someone is verbally abusive. My CSR transferred the call to me at which time [Member Name Removed] told me that “the f***ing c**t” he was speaking to sighed in his ear. He wanted someone there at the scheduled time and not a minute later. I get being upset, and everything we were trying to do wasn’t good enough, but I draw the line when anyone refers to a member of my office staff as a “f***ing c**t”. I thought it best to end this relationship and refund [Member Name Removed] his money. I delivered Matt’s check in person by 9:45 am. Summary: We messed up by assuming it was ok to reschedule Matt’s service for a better day. CSR tried to accommodate but [Member Name Removed] became verbally abusive. You have to be a “special kind of person” to refer to a woman over the phone as a “f***ing c**t”."


Taleesa S.
Sep 2020
5.0
Yes, I recommend this pro
$225
The service went very well. After following the technicians follow up instructions, I’ve seen a significant decrease in flea activity.

Darrell W.
Jun 2020
5.0
Yes, I recommend this pro
Discovered issue.
Response from Masters Termite & Pest Control

"You may have responded to the wrong Masters Pest Control. We service the NY, NJ, Pa area. Bob Masters"


Wilma W.
May 2020
5.0
Yes, I recommend this pro
They were very profossinal and did a wonderful job
Response from Masters Termite & Pest Control

"Thank you [Member Name Removed] for taking the time to share your kind words. Bob Masters Masters Pest Control"


Kathleen S.
May 2020
5.0
Yes, I recommend this pro
Friendly service, reasonable prices
Response from Masters Termite & Pest Control

"Thank you for sharing your kind words regarding our service. Bob Masters"


Adrienne G.
Apr 2020
5.0
Yes, I recommend this pro
Fast, efficient, courteous and professional service.
Response from Masters Termite & Pest Control

"Thank you for taking the time to share such a kind review. Bob Masters"


Elizabeth B.
Dec 2018
5.0
Yes, I recommend this pro
Masters was very responsive and knowledgeable. They were my second choice primarily due to price.

Gloria C.
Oct 2018
5.0
Yes, I recommend this pro
$550
Excellent! The specialists/ technicians were on time (even early ) and very thorough. We had a 4 foot hornets nest in the wall . It was terrible. We were getting hornets in the house and they were flying around the interior and exterior of the home. I had tried to kill them myself but there were too many. We simultaneously had a flea infestation(We live in a rural area). We speculate an animal had died in the vicinity. The technicians sprayed for both at a very reasonable price and did full follow-ups. They gave us full, detailed inspection reports, citing all the work . they completed. I would recommend this company to anyone with insect issues!
Response from Masters Termite & Pest Control

"Thank you for taking the time to write such a kind review. Respectfully, Bob Masters Masters Pest Control"


Sheilah S.
Aug 2018
5.0
Yes, I recommend this pro
$135
I have used Masters for a few years and find that they are exceptionally professional and effective. Would highly recommend using this company.

Anthony P.
Aug 2018
4.0
Yes, I recommend this pro
Very knowledgeable, will use again.

Bob B.
Jul 2018
5.0
Yes, I recommend this pro
Excellent. Showed up on time. Very thorough job.
Response from Masters Termite & Pest Control

"Thank you for giving us the opportunity to help you out. If you should need anything more please do not hesitate to call our office at 845-856-2024. Thank you Penny Bickell Masters Pest Control"


Cris M.
Dec 2017
5.0
Yes, I recommend this pro
They came out quickly and promptly, and were very professional. They were also very honest about services needed and when. I will be reaching out again to them. Would recommend!

Anthony P.
Oct 2017
4.0
Yes, I recommend this pro
Ok, Simples procedures.

Victor K.
Sep 2017
5.0
Yes, I recommend this pro
$225
Both quickly removed with no hassle and, most importantly, no stings :)

Karen F.
Aug 2017
5.0
Yes, I recommend this pro
$135
As usual, Masters is the best for any sort of household pest problem. Since last year has been especially bad for mice (warm winter / minor snowfall), I opted for 90 day checks of locked, baited traps that were installed this past winter. Each check is carefully noted by individual trap to monitor for any activity and I am provided a detailed progress report. Since the 1st check this year, I can gratefully report that there has been almost zero evidence of mice, whereas before, they were practically dancing on my stove - right in front of me... This last visit combined an exterior building spray as I had two large wasp nests next to windows. Tyler made the service quick and efficient, and it yielded better results than expected (again, as usual): for the visible wasps, there were about double the quantity nesting underneath siding! The treatment comes with a 45 day guarantee so I will have no worries about wasps dive-bombing me for the rest of the season. I cannot recommend the service and high quality professionalism of Masters enough.
Response from Masters Termite & Pest Control

"Hi [Member Name Removed], Thank you for the kind words. We are very glad that you are pleased with the services that we have done for you. As always if there is anything we can do for you we are just a call away. Penny Bickell Masters Pest Control 85-856-2024"


Sheilah S.
Aug 2017
5.0
Yes, I recommend this pro
I have had masters coming to my home for several years to take care of the wasps that love to build their nests on my home. They do an outstanding job and all the personnel I have encountered over the years are thorough and courteous. This company is a pleasure to deal with.
Response from Masters Termite & Pest Control

"Thank you [Member Name Removed] for the very kind words about Masters Pest Control"


Tracy M.
Aug 2017
5.0
Yes, I recommend this pro
They were fantastic!1
Response from Masters Termite & Pest Control

"Thank you [Member Name Removed] for the nice review. Please let us know if there is anything we can do for you. Masters Pest Control"


Jim M.
Apr 2017
5.0
Yes, I recommend this pro
$600
Very well. Set up an annual contract for exterminating services

Anthony P.
Apr 2017
5.0
Yes, I recommend this pro
$248
It went very good.

Frances T.
Mar 2017
5.0
Yes, I recommend this pro
Excellent company to do business with. Customer service was great. Called on a Saturday and help arrived bright and early Monday morning. We were so pleased with the service we are having them come back on a regular basis, three or four times a year.

Thomas K.
Mar 2017
5.0
Yes, I recommend this pro
$248
It was great. They actually came out 3 times to re-bait and then seal the hole they found.  They explained the whole process very well so I knew what they were doing the whole time.  The workers were great.

Clara B.
Jan 2017
5.0
Yes, I recommend this pro
So far so good!
Showing 1-25 of 54

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Masters Termite & Pest Control is currently rated 4.7 overall out of 5.
Masters Termite & Pest Control accepts the following forms of payment: CreditCard
Yes, Masters Termite & Pest Control offers free project estimates.
No, Masters Termite & Pest Control does not offer eco-friendly accreditations.
No, Masters Termite & Pest Control does not offer a senior discount.
No, Masters Termite & Pest Control does not offer emergency services.
No, Masters Termite & Pest Control does not offer warranties.

Contact Information

5 Grand St, Port Jervis, NY 12771

Share project details to get started.