Swezey Fuel

Excellent! They were professional, arrived on time, did the job done quickly, smoothly and completely.

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They are a local company. We switched from another company, so they were inspecting our equipment. We signed a service contract with them today, so we will be using them for the next year for our heating oil. I was happy with them so far. I'm not sure if I got them from Angie's List. I looked up their reviews on Yelp. Apparently, how these companies work, is before they'll do their end of the contract work they want to make sure the equipment is good. I was very pleased with the service today.

I got a feeling that they been in the oil businss for generations. They maybe had just branched into the AC system, they didn't seem as an expert at that. They did get the system working, so I can't give them to bad a grade. Maybe it was the communication that was poor. Their skill was good, but they were not that good on communication. The fuel was fine, for the fuel service the prices are an 'A".

They have two different divisions. Their fuel division, I'll give them an "A".Their cooling division where they service your central air and stuff, I'm not as impressed. The AC works. They were on time, so their punctuality was good, and they were very responsive. I never had to leave messages, there was always someone to answer the phones. They give other quotes too.

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They have always addressed all the issues that we have had. We have always been satisfied with them.

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3 months later it stopped working. The repair guy came and said there was air in the pump because the installers only put one oil line in where they were supposed to put two. The second line is literally hanging. He said the air might be a freak thing and that the second line might not be necessary. 3 months after that the boiler isn't working again. Waiting on them to send another repair person.

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This guy was here for 3 hours making all necessary repairs. Tested burners and found deficiencies and repaired them.

They are very satisfactory. They provided excellent service.

swezey is professional, reliable, and efficient. we called their customer service at the end of another oil company's contract, desparate to switch, and they gave us a great deal on a 2-year contract. we've had them for about a year now, and while we are still on auto-delivery their visits are not excessive. our previous oil company refilled way too often, leaving us with monstrous bills every couple of months. swezey provided a standard furnace maintenance check at the beginning of the year, and did not require any part replacements or unnecessary fees after their visit. we had one problem where the furnace stopped working earlier this year, and swezey sent over a technician who fixed the problem quickly; we just needed a cleaning in one of the lines. everything was covered by our contract and we weren't stuck with a big bill at the end (unlike our other fuel co). great experience with swezey thus far, would definitely recommend them.

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Technician explained what the problem was and fixed it quickly. They arrived within an hour of my call, which is excellent. I happened to notice, myself, that a tiny amount of oil was coming out of another part of the furnace (a filter for the oil). I brought it to the technician's attention, and he fixed it immediately. This is a quality company. My only complaint is that the quality of service does often depend on which technician you get. In all, I would highly recommend this company.

no problems

My house was cold so I went down to check on the boiler and found water covering 1/4 of the basement.  Called Swezey our oil provider and they had a tech out in about an hour.  It didn't take him anytime to figure out what the problem was.  He went out to the truck got the parts that he needed and we were back in business in less than 45 mins.
We've had Swezey's ever since we purchased our house.  They gave us the best oil price and service contract.  We've had to have them out several times and every time they have been able to fix the problem and it was all covered under our contract.  I wasn't sure about getting a contract because our boiler wasn't even 2 years old when we bought the house.  3 years later the contract has paid for itself 10x's over.
They are a great company.  Excellent customer service and very responsive anytime I've had to call.  They also have very competitive oil rates.  I would recommend them to anyone.  I always lock in my rate and last year they sent me a letter stating that they were able to get the oil at better rate than expected and were lowering my rate even more for the rest of my contract.  They are a top notch company.

I have been a customer with this firm for many years. Great reliable service!

Whenever ever we have a problem with our boiler they respond immediately and the issues are remedied promptly. They also perform regular cleanings which are easily and courteously scheduled. We pay a contract price per gallon which is not unreasonable considering the level of service provided. Very satisfied and would highly recommend this company.

We received an estimate immediately upon calling them.
Customer service was great.
Sales rep came to house same day as we called.
Estimate was for $2,000.00.
Other estimates were approximately the same price from competitors.
They had there own installation staff.
Our current oil company uses sub contractors - which we did not want.
Day of installation they were very professional.
The covered our rugs, and were very neat.
Excellent job.
One mishap - they dented a pipe above the tank they were replacing.
The worker wrote the damage on our receipt and called in to main office.
A few days later they came and repaired the damaged pipe.
Excellent job on the damaged pipe - this was done by their plumber.
I do not have anything negative to say.

See above

Service and terms are excellent