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365 Kool Inc.

4.6

(29) Verified Reviews

Founded 1992 • With Angi since December 2017

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Awards & Badges

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Super Service
Award 2020

Business Highlights

Veteran Owned & OperatedVeteran Owned & Operated
LGBTQ+ FriendlyLGBTQ+ Friendly
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Service Categories

Licensing

Licensed
  • Trade License Number
  • 2059017-dca
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

150-09 Centerville St Suite D20

Ozone Park, NY 11417

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Description

$500 OFF ANY NEW BOILER INSTALLATION OR REPLACEMENT. We have been providing Heating & Cooling service in New York City (Tri-State Area) for over 26 years. We are known for prompt and professional service with FREE estimates and affordable pricing. We are attentive to your family by providing a fast response to your heating & cooling needs. You can always count on us as we are reachable by phone 24/7. Why are we different? Our services are provided by high quality, highly trained technicians with over 85-years combined experience. Please note in advance that we do not service window units....

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Verified Reviews

4.6

(29) Verified Reviews

Write a review
Ratings Distribution

5

24

4

1

3

1

2

2

1

1

Rating Details

Price

4.2

Professionalism

4.6

Punctuality

4.7

Quality

4.7

Responsiveness

4.7
Read reviews by category
HVAC Companies (26)small appliance repair (9)chimney repair (1)
Showing 1-10 of 29 reviews
5.0

10/21/2020

working with 365 Kool was great-their technician was “old school”:knowledgeable ,seasoned and familiar with older homes as well as older boilers & heating systems.

DESCRIPTION OF WORK
Gas Boiler tuneup

CATEGORY heating & air conditioning/hvac,small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/12/2020

5.0

08/23/2020

There were technical problems with the hardware installed, but the company handled the resolution very professionally.

DESCRIPTION OF WORK
Removal an installation of ceiling Heat Exchange HVAC units

CATEGORY heating & air conditioning/hvac

COST $20,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/18/2020

2.0

08/01/2020

I needed a repair or replacement of my hvac unit in my apartment in midtown Manhattan. I called twice and was able to speak with Gil who asked me to send pictures. I sent a few pictures and called but he said that he didn't have a chance to look at them and would called me back later. i waited a day and call the next day and was told Gil would be back by luch. I called again but he was not back. H...

DESCRIPTION OF WORK
no job was performed

CATEGORY heating & air conditioning/hvac,small appliance repair

WORK COMPLETED ON 08/01/2020

SERVICE PROVIDER RESPONSE

Im sorry but i dont recall speaking with you or receiving and pictures from you. Nor do i have your information anywhere in our system. When did you call?, what type of unit do you have?
5.0

07/31/2020

The technician arrived right on time and very quickly diagnosed the problem. I then received a call from the office with the cost and OK'd it. Work done. Will definitely use these folks again if needed.

DESCRIPTION OF WORK
Central A/C stopped cooling

CATEGORY heating & air conditioning/hvac,small appliance repair

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/24/2020

2.0

07/20/2020

I will preface this with the fact that I do not write reviews on companies. To be honest, I had read reviews after I had already scheduled the appointment with 365 Kool and saw some questionable ones where people felt scammed, but I was desperate to have my air turned back on and no other company I had reached out to was available day of. There were no issues with the handyman, he showed me specif...

DESCRIPTION OF WORK
central air repair

CATEGORY small appliance repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/20/2020

5.0

07/01/2020

Quinn was our serviceman and did a thorough job. We have a mini split system that is over ten years old and our registers have never been internally cleaned. He spent time cleaning each unit. That was about a month ago and my air conditioning never worked better. Highly recommend

DESCRIPTION OF WORK
Air conditioning maintenance

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2020

3.0

07/01/2020

They quoted me $1400 for 6-8 hours worth of work to re-pitch the AC unit and fix the drain line but it only took them 2 hours to complete the job by reinstalling the AC mount plate. Too expensive for the work they accomplished. I feel like I got ripped off.

DESCRIPTION OF WORK
Re-pitch split type AC unit

CATEGORY heating & air conditioning/hvac

COST $1,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/30/2020

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed] I resent the review you left for me here. It is completely false and incorrect. You called in regards to a unit that you installed yourself that was not working properly. When my technician arrived he realize the unit was not installed properly. I then called you to let you know what we found through a diagnostic and to give you a price. My original price was $1700 which ...
4.0

06/19/2020

The service went really well. The main contact was very thorough and thoroughly explained everything. The men who provided the service were also very thorough and professional. The one critique I have is that they needed to leave to get Freon and come back. They told me they would be back in an hour. Three hours later I called the main number to see if they were actually coming back. The main cont...

DESCRIPTION OF WORK
Rewiring and fuse replacement, sealant and Freon filled on central AC unit.

CATEGORY heating & air conditioning/hvac

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/06/2020

5.0

06/10/2020

Execellent /Service was Great . Gil the contact rep🙄 is very dependable. His Team Highly effecient. Joe who I assume is the Team Supervisor made sure that the Vents were done correctlyAs this is 6 bedroom home. Highly recommend this Service.

DESCRIPTION OF WORK
Air Vents installed

CATEGORY heating & air conditioning/hvac,small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/10/2020

5.0

05/16/2020

The technician diagnosed the problem.The Central office manager Mr .Gill called me and gave me options to resolve the issue including costs. The technician resolved the problem. The tech was professional, friendly and thorough He knew what the issue was and explained in detail the dynamics of the AC process and Freon and sealant properties. I felt that he taught me as he was working. I recommend t...

DESCRIPTION OF WORK
My air conditioning HVAC uni was not provinding cool air.

CATEGORY heating & air conditioning/hvac,small appliance repair

COST $746.02

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/15/2020

Services Offered

Heating and Air Conditioning Repair & installation. Maintenance programs. Emergency 24 -hour service. Residential and Commercial. Nest approved contractor.

Services Not Offered

We DO NOT service window units

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes