Palermo Flooring Inc logoApproved Pro
Approved Pro

Palermo Flooring Inc

Flooring, Hardwood Flooring Service, Carpet Installation,

About us

Palermo Flooring Inc. was founded in 2006 by Matthew Bruno in New York, the current president. We are a family owned and operated business that has been serving the Tri-State area with all their hardwood flooring needs for years. We take pride in our work and guarantee excellent craftsmanship, dedicated service, and competitive prices. Palermo Flooring Inc. specializes in all aspects of hardwood flooring including, installations, refinishing, borders, inlays, custom stains, restoration, and repairs. We also have the capability to supply our customers with the finest quality of hardwood flooring such as unfinished and prefinished hardwood flooring as well as exotic woods that we can custom design. We are fully licensed, bonded and insured.

Business highlights

Emergency services offered
19 years of experience

Services we offer

Residential & commercial hardwood sanding & refinshing, install & repair, laminate, prefinished & unfinished hardwood flooring, carpet, furniture removal, tile removal & deck refinishing.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.291 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
10%
3
8%
2
5%
1
9%

Filter reviews by service

Showing 76-91 of 91 reviews
William W.
Aug 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$700

The men were on time, friendly and worked diligently to finish the floor in a reasonable time.  
The floor turned out to be better than we expected as it was in a rough state with paint spills.
The floor is beautiful.
the guys cleaned up impeccably.
So happy with the floor
THANKS

Shrinivas H.
Aug 2012
5.0
Flooring, Carpet Installation
Yes, I recommend this pro
$3,000
I think we were very pleased with what they told us, and the products they're using. They have one of the top products, and it has very good reviews. They explained to me what they were going to do very well in ways that I could understand.

Nina B.
Jun 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$4,500
But enough about the great floors, I really came to review Palermo: Great crew; really, really fantastic work. Not quite the cheapest price, but they used superior quality products and were both fast and thorough. Prompt–basically immediate–responses & follow-up from their administrator (go Ashley!) and the work crew was awesome (and did I mention fast?). The crew was supremely professional and had their system down–no joking around, just got straight to it. I don't think they were on site for more than an hour before the living room was already sanded. Although this was a relatively simple job, I wouldn't hesitate to use these guys for ANY kind of flooring work, no matter how complex. Matt seems like a stellar guy and even came down on the original estimate once he got more accurate measurements of the square footage. Again, the apartment looks phenomenal–and I couldn't be more pleased with their work. I will be recommending them to anyone that needs floor work for as long as they are in business, which judging by the speed & quality of their work, should be a loooong time.

Bianca B.
Mar 2012
2.0
Flooring
We spoke with Matt regarding setting up a estimate to replace our carpet floors with laminate wood since we are on a slab. While he was helpful advising us as to which colors would look nice in our home and patient with my millions of questions, he said he would give us a call to set up an appointment to measure and provide a quote, We haven't heard back from him. It was disappointing since he seemed very helpful in the beginning
Response from Palermo Flooring Inc

"I am sorry to hear about your bad experience with our company. We were having some issues in the office at this time but have corrected this problem. I know I spoke to you myself, I passed your information to my office to set up a time for me to come and do an estimate but she did not follow up with you. I wish you would have called us back so we could have corrected this problem at the time. If you have any questions or concerns you can call me and we can still work something out."


VIN L.
Jul 2011
2.0
Hardwood Flooring Service
e mailed back and forth and got a scheduled estimate date for july 7 @ 8 am. waited til 840 am that day, phone rings and it was "pete" not "matt" who i had expected. apologized said he was running late due to previous appointment. didn't ask why he couldn't call earlier. said he'd call back in a couple of hours (he said he had my work number) after i left for work which i had too get to. never heard back from them ever again. already contacted someone else thank you.
Response from Palermo Flooring Inc

"Thank you for taking the time to read my response. We realize that we fell short here and apologize for any inconveniences. We would like to change your impression of our company, if you so graciously presented us with another opportunity. Please look at our responses wear we have completed work; this will paint a better picture of our artistry. Thank you for your time."


Catherine D.
Jun 2011
5.0
Flooring, Hardwood Flooring Service
$50
They were very good and professional. They did charge me for the estimate and I was not happy with that. They did inform me about it earlier. They were very professional.

Thomas D.
Feb 2011
3.0
Flooring, Hardwood Flooring Service
$1,500
I was unpleasantly surprised with the little mess that was made. I previously had my walls painted and new moldings put in. They messed up the moldings with the machine that they were using. I had to clean up and do the touch up painting myself. The quality of their work was a mixed experience, because the floors came out nice but other things were messed up. The guys that were doing the work seemed to be nice guys, but the things that came up afterwards were not nice.

Rita R.
Dec 2010
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$8,000
The job this company did was fantastic. The price was very competitive and the owner, Matt, was hands on, visited everyday. He did some extra little things just to make everything come out perfectly. His workmen knew their stuff particularly Brian and George. I would use them again anytime.

Peter R.
Sep 2010
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$600
Workers arrived on time. Did a very good job. They returned two days later to move all the furniture back. Very satisfied with results.

Mary L.
May 2010
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$1,500
The owner came to my house for a estimate and I made an appointment for the work to be done. One day was spent sanding; the next staining and applying a finish. The next day drying. The 4th day we were able to come move back into the house.

RUTH C.
Feb 2010
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$800
The work men arrived on time and completed work

Gerald F.
Feb 2010
3.0
Flooring, Hardwood Flooring Service
$7,000
They had to come back because the finish was not done correctly. It was a hassle for us and the work was not as good as it could have been. The sanding was done in a very average fashion. In future I would go with a company that has a sanding system that would suck the dust into their truck. Palermo Hardwood Flooring doesn’t have that kind of system. This is another reason for which I would not use them again.

RUTH C.
Jan 2010
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
They sanded floors and refinished them for us a couple of months ago. They were a 100% good company.

Denise R.
Nov 2009
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$900
They were professional from start to finish. They came when they said provided a quote and the job finished exactly to quote price. The weave job is seamless and you can't tell where the repair was done. Looks Great!! We even got started ahead of schedule and it only took two days. The floors look beautiful. I would definitely use them again.

Gerald F.
Sep 2009
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$7,400
They were on time and on budget. Service was excellent

MAUREEN P.
Apr 2008
5.0
Flooring, Hardwood Flooring Service + 1 more
Yes, I recommend this pro
$6,600
We could wholeheartedly recommend them to anyone who wants a quality flooring job done at reasonable prices by professional, respectful young men! Matt was even able to refer us to several other excellent craftsmen to help us with the repair of our fireplace. Our entire affiliation with Palermo Flooring was a very satisfying one!
Showing 76-91 of 91

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Palermo Flooring Inc is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: Closed Sunday: Closed
Palermo Flooring Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Palermo Flooring Inc offers free project estimates.
Yes, Palermo Flooring Inc offers eco-friendly accreditations.
No, Palermo Flooring Inc does not offer a senior discount.
Yes, Palermo Flooring Inc offers emergency services.
Yes, Palermo Flooring Inc offers warranties.
Palermo Flooring Inc offers the following services: Residential & commercial hardwood sanding & refinshing, install & repair, laminate, prefinished & unfinished hardwood flooring, carpet, furniture removal, tile removal & deck refinishing.

Contact Information

4128 Sunrise Hwy, Oakdale, NY 11769

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 4:00 PM
Saturday:Closed
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