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Shane & Son's Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning, Electrical

About us

Family owned & operated. Cost is determined by the job.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Emergency 24/7 Furnace, Boiler & air conditioner repair, heating & cooling installation, air conditioning, ventilating, HVAC, duct cleaning, duct sanitizing, furnace, heat pump, electrical & humidifier, & thermostat installation. OIL Furnace or Boiler repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.858 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
0%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 58 reviews

Jesse R.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
The advantages of working with a good quality small business is that they treat you like you would want to be treated and not just another customer. Our AC lines had frost built on the lines and not cooling as it should be. I reached out to them and they were very responsive and clearly very knowledgeable. They quickly diagnosed the problem and we're able to fix it quickly. They also were able to diagnose another issue we're having with our heater, which I'll be calling them back to fix in the fall. I appreciate the top-notch service.
Description of Work: Air Conditioning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert J.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Shane & Sons is a small family own company that you can depend on for honesty and professionalism. They are very knowledgeable in the Rheem products. Shane will not try to sell you something too small or big for your home size. His sons did the installation. Removed my old system and left the work area clean. I am so happy that I hired them and HIGHLY recommend them. Their price for the system was very reasonable. Thanks Shane & Sons!
Description of Work: install new furnace and central air system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina R.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
While Shane was not licensed to work in the city my house is in, he actually spent time on the phone with my husband and diagnosed the problem. He even offered to talk him through the repair needed if we could not find a repair service that would come on a Saturday night. I can't say enough good things about him! A tremendous professional!
Description of Work: Emergency weekend call: The furnace would not stay on, temperature was below freezing

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin O.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They offered me an acceptable option and a fair price. A week later they were back to do the installation. They arrived on time, were courteous and clean, and finished the job without any hassles or complications. Even though it is May, I am happy to have heat again. Thank you Shane & Sons!!!
Description of Work: Three years ago we moved into a house that had been empty for 6 years. The heater and central air were still working, so we decided to continue using them as long as possible. Finally the heater quit on us and I called Shane & Sons over. I was not surprised when they informed me that a new heater had to be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

melissa M.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
This was the smoothest Home project we've done yet! I contacted Shane and sons for a quote back in March; they were able to quickly accommodate us on the schedule for the following week. Shane (the owner) came out and discussed what we wanted done and provided us a through quote (including possible rebates we would be eligible for). I explained I would be returning to work from maternity leave the following month and Shane promised to fit us in before I went back which we really appreciated. They let us know when they would be coming and what time to expect them at; when they arrived the workers introduced themselves and explained what they would be doing that day. They worked quickly and efficiently and got our items installed that same day!
Description of Work: New furnance and AC installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Susan T.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
My furnace stopped working. 1/8/17 OF course the coldest day so far this winter. I live alone and I am not very mechanical. I tried to get it started myself, but couldn't figure out the correct process. I called and he was at my place within an hour. He was Fast and very friendly. Would definitely call again for Repair or Maintenance.!
Description of Work: Furnace stopped. Pilot light went out and I couldn't get it started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret D.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. Shane responded very quickly and juggled his schedule to fit me in as early as possible due to the water pooling on the floor. He didn't even charge me for the quick drain cleaning he performed! He had done and A/C clean and check recently, but the clogged drain isn't something normally reviewed.
Description of Work: A/C repair - unit inside house was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shannon L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Shane heating brings back what small business is known for. Personal service that you remember and recommend to others They are prompt and patient and very friendly. They mean what they say!
Description of Work: Installed boiler and with return visits .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Carlo B.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
I wouldn't say that it went well. Last night the furnace wouldn't start. It's done this a lot in the last couple of weeks. I've just fixed it and that's the reason for this posting. The new furnace was installed in late 2012. Immediately thereafter I noticed problems. The installation manual indicated that the furnace wasn't installed properly and we had no hot water because the gas to the hot water heater wasn't re-lit, etc. Anyways, we gradually addressed these issues. I re-lit the hot water heater myself because no one else did, and Shane arranged to have other companies come to fix the furnace. In my opinion there have been too many issues. Shane initially told me that there was nothing wrong. After I posted a summary of his work on Angies list he threatened to sue me but eventually agreed to have another certified Rheem dealer look at the furnace. To his credit Shane paid to have Hills Heating review his work. Hills Heating noted that the plenum wasn't sealed at all, in violation of code. They removed at least one dozen screws dropped inside the furnace on the heat exchanger by Shane & Sons. This most likely occurred when the plenum was installed / screwed together. Hills did a great job but Shane was concerned that they cost too much, so another company came to install the intake vent on the furnace. The Rheem furnace installation manual requires this vent in my case because the furnace is near road salt in a small room with 4 walls and a door that also houses the clothes dryer. Shane just left a hole on top of the furnace. Fortunately he graciously paid to have the vent installed, albeit by a less expensive company. Fortunately immediately after this installer left, I had the Town Codes Enforcement Officer stop by and we opened the doors to the furnace. The combustion chamber on the furnace was completely filled and overflowing with dry maple leaves. This is quite unusual because we have nearly 300 pine trees on our 1 acre property and only 1 maple tree. The maple tree is 1/2 acre away from the furnace vent, blocked by the house and about 60 pine trees, way on the other side of the house. I cleaned out the leaves myself and contacted Shane's less expensive installer. They advised that the leaves may have come from the duct pipe that they used. They may have been inside the pipe that they delivered. Today, nearly 3 years later, the furnace wouldn't fire up intermittently. It was off for 5 months, the longest we've ever left our furnace off for. WE just ran the A/C in the summer. The furnace started but the gas wouldn't ignite. I contacted Hills Heating and was told to check for obstructions in the vent. I opened the combustion chamber door and the furnace fired right up! I took a leaf blower to the vent, and out pops a very old maple leaf! I'm glad to say that the furnace is working fine now but displeased that I paid three thousand dollars for this mess. In my opinion Shane tries to do a great job, but sometimes things don't go as well as planned.
Description of Work: Installed a brand-new Rheen high-efficiency furnace.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000

Isaac S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I received 4 or 5 quotes to replace my dead AC unit and 21 year old furnace; I decided to go with Shane & Sons because they offered Rheem's top of the line furnace for a lower price than the other companies' mid to low range furnaces. (All companies' quotes for AC units were lower end models.) Installation fellas seemed to know their stuff; they started at 9:30 and finished up at 5:00. After the rebate from National Grid, the total cost was just under $4100 for a 2000 square foot home.
Description of Work: Furnace and Central AC Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Joseph D.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Shane was great! I liked that I spoke with him directly before scheduling the service call (and he was right by the phone; I didn't have to wait for a technician to call me back at his/her convenience), and it helped to explain my situation so he could come prepared with the required part. I called at the end of the day and was facing an overtime charge, which was still very reasonable, but he came out and fixed the problem quickly enough so I didn't incur the extra fee. He was happy to answer all of my questions while he was working on my unit and told me what I could do in the future if I want to troubleshoot on my own. He was pleasant, very professional and didn't waste any of our time. I am putting his number in my contacts so I don't have to go through the hassle of calling various people and price shopping. And his price was almost half of other quotes I received...thank you, Shane!!
Description of Work: Replaced hot surface ignitor on Carrier HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Kathryn D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smoothly. I have used this company for the past several years - like that they are local / price is reasonable / service has been professional.
Description of Work: Cleaned furnace / checked gas fireplace prior to the start of heating season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Wendy B.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out on the same day and got the furnace working again. He is courteous and professional. I highly recommend him.
Description of Work: Replaced igniter on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Greg L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were great! This was not an emergency; however, they got here within a couple hours of calling and repaired it within minutes. Price was very reasonable!
Description of Work: Small gas leak. Repaired valve going to the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jane H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called Mr. Shane to diagnose and repair the fan in my furnace and to do a routine service. He arrived during the range of time he told me to expect him and set to work. In short order he found a thin sheet of insulating paper which had found its way to the fan over time. He estimated that it could have been in the system for years and finally made its way to the fan. Then he serviced the furnace and was done quickly.
Description of Work: regular furnace maintenance and corrected a noisey fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jennie K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Two young men came at the scheduled time and got right to work. They were very professional and worked hard the whole time they were here. They explained what they were doing. I felt the price was reasonable as they worked for two hours at my home. I would use them again.
Description of Work: Cleaned the air ducts in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.75

Paul E.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Shane was on time and thoroughly cleaned furnace and AC including outside condenser . Am planning on having him do a duct cleaning in July
Description of Work: Clean and service furnace and A/C that he installed 4 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Frank H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
50.00Went Great! They were able to use a part my father-in-law purchased a while ago instead of having us buy their's!
Description of Work: worked on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

tom W.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
We're waiting until spring to install a new model. Of the five estimates Shane & Sons was by far the most professional. Come spring we'll have him to the job.
Description of Work: Asked for an evaluation on current heating unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shane & Son's Heating & Cooling
Thank you [member name removed] we will be looking forward to installing your new units.

Bradford M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Prompt return call. Provider was quick to communicate and charged a fair price for Hot Surface Ignitor replacement. This provider did not require that I pay for a service call when the problem was already known.
Description of Work: Furnaced stopped blowing hot air. Needed a Hot Surface Ignitor replacement.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

HENRY D.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
furnace out on 12 degree day. Arrived within 1/2 hour of call. Found problem in 15 minutes. Needed to go to shop for new part. Returned within 30 minutes with part. Furnace working in 20 minutes. Cost of part was expensive so he didn't charge me full rate for time on job. Very friendly and knew what he was doing!!! Will definitely use him again if needed. Highly recommended!!
Description of Work: replaced main gas control valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

lorraine M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Shane was very prompt and courteous. He did a great job cleaning and servicing the furnace. His family-owned business installed it 3 years ago, also for a good price.
Description of Work: Yearly furnace check, cleaning - tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Ann C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, prompt, courteous and efficient.
Description of Work: Clean, inspect and replace filter in furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Robert P.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
perfect as always with Shane!
Description of Work: Relocated A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy N.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Shane and Son's is very professional and honest. They showed up on time and had all the tools they needed to perform the job. I did not have to wait around for them, and it only took about 30 minutes to complete the job. I would recommend them to anyone else looking for HVAC work and care.
Description of Work: Shane and Son's recently cleaned my furnace, getting it ready for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45
    • 1(current)
    • 2
    • 3

Contact information

5240 Bear rd, Nsyr, NY 13212

www.shaneandsonsheating.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical

FAQ

Shane & Son's Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Shane & Son's Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Shane & Son's Heating & Cooling offers free project estimates.
No, Shane & Son's Heating & Cooling does not offer eco-friendly accreditations.
No, Shane & Son's Heating & Cooling does not offer a senior discount.
Yes, Shane & Son's Heating & Cooling offers emergency services.
No, Shane & Son's Heating & Cooling does not offer warranties.
Shane & Son's Heating & Cooling offers the following services: Emergency 24/7 Furnace, Boiler & air conditioner repair, heating & cooling installation, air conditioning, ventilating, HVAC, duct cleaning, duct sanitizing, furnace, heat pump, electrical & humidifier, & thermostat installation. OIL Furnace or Boiler repair.

Contact information

5240 Bear rd, Nsyr, NY 13212

www.shaneandsonsheating.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM