Approved ProAbout us
Palmer Electric, Inc. 24/7 Electric Service/Contractor. Master Licensed and Insured. 30 years in business. Courteous and Professional. A+ BBB rating. Serving all Residential/Commercial/Retail/Restaurant clients. Call 315-699-1039...
Business highlights
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
36 years of experience
Services we offer
ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT
Services we don't offer
Ask for details.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.6138 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 3% | ||
| 1% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 101-125 of 138 reviews
Ingrid L.
Sep 2013
Electrical Service
I had an electrical outlet that was fried and they came to fix it and he checked out other electrical outlets connected on the same current and also let me know that the light in my downstairs closet was not up to code and fixed that too. I will definitely call if I need more work done.
Jared G.
Sep 2013
Electrical Service
I received quotes from 3 different recommended companies and Palmer electric gave us the best estimate for the work that we had done. We also asked each company to estimate the cost to install recessed lighting as well. While the estimate for the recessed lighting was on the higher end, they were much more thorough when going through the details and gave me various options. We decided against the recessed lighting for the moment (the decision was independent of the contractor).
The communication was great. They let us know when they would be coming for the estimate and once we signed up for the work gave us a solid date and indicated there was a slim chance that they would be able to come a day earlier if a job finished early. As it turned out, that job finished earlier and gave us a call to ask if it was okay if they could come earlier.
The electrician (his name was Jay if I remember correctly) arrived with an assistant and we ran through the details to make sure we were both clear on the work that was and was not included (there was a slight chance that there would need to be some extra wiring for the the lighting kit that wasn't included in the estimate but disclosed ahead of time). They got right to work and were done within an hour. They cleaned up after themselves and everything works as expected. Everything went smoothly and there were no surprises.
The communication was great. They let us know when they would be coming for the estimate and once we signed up for the work gave us a solid date and indicated there was a slim chance that they would be able to come a day earlier if a job finished early. As it turned out, that job finished earlier and gave us a call to ask if it was okay if they could come earlier.
The electrician (his name was Jay if I remember correctly) arrived with an assistant and we ran through the details to make sure we were both clear on the work that was and was not included (there was a slight chance that there would need to be some extra wiring for the the lighting kit that wasn't included in the estimate but disclosed ahead of time). They got right to work and were done within an hour. They cleaned up after themselves and everything works as expected. Everything went smoothly and there were no surprises.
Rita F.
Sep 2013
Electrical Service
n/a
Response from Palmer Electric Inc
"After researching this particular issue, our system indicated that two attempts were made to contact (removed member name). Our notes indicated that there was no answer and no answering machine or voicemail in order to leave a message. Each and every customer is important to us and we take it to heart if we loose even one customer."
Larry C.
Aug 2013
Electrical Service, Lighting Service
Everything went very well. Jay, the electrician, was the best. No problems or complaints on quality of work, professionalism, etc.
My only GRIPE, as it were, was the $60 'dispatch fee' that is tacked onto the bill. With labor charge at $110 an hour, I thought the additional $60 was excessive and unreasonable. Of course, I could be wrong, maybe all companies charge a similar fee. Anyway, just my little complaint...
My only GRIPE, as it were, was the $60 'dispatch fee' that is tacked onto the bill. With labor charge at $110 an hour, I thought the additional $60 was excessive and unreasonable. Of course, I could be wrong, maybe all companies charge a similar fee. Anyway, just my little complaint...
Response from Palmer Electric Inc
"Angie's List customers have a $60 coupon that could have been used that would have waived the dispatch fee. We charge by the 1/2 hour which is $55. Most companies charge by the hour and charge a full hour when they go even 5 minutes into the next hour. We also disclose all our fees up front both verbally before the job is scheduled and in writing on a work order that has to be signed PRIOR to any work being performed. In saying that and evaluating the work performed, the amount of work completed for $311 is certainly a fair deal. Our electricians are exceptional and work must faster than the average tech. The "D" rating for price is totally unfair considering the customer did not have to hire us if they felt our prices were not justified, especially since all other ratings were "A"."
Michael R.
Aug 2013
Electrical Service
He was very knowledgeable and professional. His appearance was professional. He gave an overall feeling of confidence and ability of their company to do the job.
Sandra H.
Jul 2013
Electrical Service
Palmer Electric is superb. They are a very professional company. They are always on time. I have used them quite a few times.
I would recommend this company to anyone.
I would recommend this company to anyone.
Betsy R.
Jul 2013
Electrical Service
Matt was great, he was very knowledgeable and professional. He found the problem right away and fixed it. I would highly recommend Palmer Electric.
Brenda C.
Jul 2013
Electrical Service, Lighting Service
Provider tested all circuits. Knew exactly how to mediate utility room light fixture and door bell malfunction. Provider had to drill a hole in the garage wall to locate the correct wiring and associated conduits. Once determined that present wiring was not functional, electrician ran new wiring and was able to hook-up the drive-way lighting fixture. Electrician was courteous, fairly on time (contacted me prior to arriving on-site), and was extremely neat - did clean up after locating and drilling an access hole in the garage wall.
Electrician was clearly knowledgeable, and took time to explain his actions in words that a lay person could understand.
Overall, I was very pleased with the service, and plan to utilize this provider again.
Electrician was clearly knowledgeable, and took time to explain his actions in words that a lay person could understand.
Overall, I was very pleased with the service, and plan to utilize this provider again.
Ryen D.
Jun 2013
Electrical Service
they had to add new electrical
Mary B.
Mar 2013
Electrical Service
I was extremely pleased with the work Jason did. I had a number of electrical items I wanted addressed and found Jason to be very informative and honest. I also wanted to add a motion sensor light in the garage and questioned the placement of a couple of GFI outlets within the home. He provided me with both the pros and cons of each and as a result, I didn't have the additional work done. I felt this was extremely honest of him, since I was none the wiser and quite frankly he could have just as easily made the changes that would not have concluded with the results I had wanted.
While working on the other issues, he explained what the problems were and explained how he was going to correct them. I found him to be very efficient, capable and professional. During the course of repairing everyting, he had to leave the premises to obtain additiaonal parts. When I received the invoice I carefully reviewed the labor hours and Jason carefully noted the time he didn't work (i.e. when he was off premises) and didn't "pad" his hours for the time he was away.
The price was more than I expected, but to be fair, Palmer Electric offered to come out and provide an estimate in advance of the services being rendered. They also offered to have the service provider give me an estimate prior to starting work on the date of the service, both of which I declined because I needed to have the work done regardless.
I would definitely recommend them and re-enlist their services as required.
While working on the other issues, he explained what the problems were and explained how he was going to correct them. I found him to be very efficient, capable and professional. During the course of repairing everyting, he had to leave the premises to obtain additiaonal parts. When I received the invoice I carefully reviewed the labor hours and Jason carefully noted the time he didn't work (i.e. when he was off premises) and didn't "pad" his hours for the time he was away.
The price was more than I expected, but to be fair, Palmer Electric offered to come out and provide an estimate in advance of the services being rendered. They also offered to have the service provider give me an estimate prior to starting work on the date of the service, both of which I declined because I needed to have the work done regardless.
I would definitely recommend them and re-enlist their services as required.
John A.
Mar 2013
Electrical Service
They did a very good job. I would use them again for any future electrical needs.
Tim M.
Feb 2013
Electrical Service
This company responded the same day. The phone operator was courteous and helpful. The worker was knowledgeable and professional. He completed the job quickly. We were very pleased with this company. We were able to use the coupon on Angie's List.
Roger C.
Jan 2013
Electrical Service
Very well. No complaints
Ken M.
Dec 2012
Electrical Service
I had an outside light next to the side door which was burned out. I bought a new light at Lowes and when I went to install it discovered the original was improperly mounted, there was no box it was attached, barely, to the siding. I couldn't mount the new light securely so I called Palmer to get a box installed and mount the light correctly. As long as I had him there I asked if he could mount the light higher, since the new two flood light needed ito be higher up to be more effective.
He installed two boxes, one in original location with junction to wiring for existing flood in back, and another box up higher where new flood was mounted.
Job was professionally done, he sealed the exterior cap on box at original mount as well as around the new light. Cleaned up after himself nothing left behind, which bugged me at first because he did not install a small plug that covered up a mounting screw. But when I called him he had the package still and returned it a couple days later with the parts and warranty card.
It cost a little bit nore than original estimate, he spent a little more time than planned because he also adjusted another exterior flood/sensor, and sealed the main electric feed to meter. And in fairrness the estimate was only for one box. He did get the ok from my wife before doing the extra work. Had I been home I probably would have ok'd it anyway, so no harm done.
I had gotten a couple other estimates, and Palmer wasn't the lowest. But if you want electrical work done don't hire a 'handyman' hire an electrician. The work is guranteed and I am not dissapointed.
Nick B.
Nov 2012
Electrical Service
all went well. in and out in half hour. explained devise to owner
Daniel Q.
Nov 2012
Electrical Service
While having the siding replaced on my house, the siding crew noticed that the insulation on the main service line on my house was badly frayed exposing the wire beneath. I found Palmer on Angie's list and called them for an estimate. They arrived to survey the situation on time and followed up promptly with a quote that was below the rough estimate we verbally discussed during their first visit. As I expected, they also needed to do some additional work to bring my house up to the current code (move the meter box outside, install a ground rod, install a jumper on the water meter).
When I decided the hire Palmer, they were able to work around my schedule. They coordinated with the power company on the day I selected so that I could be home from work while they worked on my house. They were supposed to arrive at 8:30am, but had a short delay getting parts. As soon as they were aware of the delay, they called both me and the power company to let us know ... a very professional way to handle the issue. In the end, they arrived only a few minutes late and completed the job in a reasonable period of time. Matt was very professional and did a great job. I would recommend Palmer Electric to others.
When I decided the hire Palmer, they were able to work around my schedule. They coordinated with the power company on the day I selected so that I could be home from work while they worked on my house. They were supposed to arrive at 8:30am, but had a short delay getting parts. As soon as they were aware of the delay, they called both me and the power company to let us know ... a very professional way to handle the issue. In the end, they arrived only a few minutes late and completed the job in a reasonable period of time. Matt was very professional and did a great job. I would recommend Palmer Electric to others.
Robert B.
Oct 2012
Electrical Service
Claudia and tech were both pleasant and professional.
Heather E.
Oct 2012
Electrical Service, Lighting Service
I called at the end of the business day, asking about completing a lighting swap that turned out to be more difficult than we could do ourselves. They were able to schedule a technician the next day, and since it was quick work for him, we asked about the two additional fixtures, and because of the unexpected expense of the hourly rate for something we expected to do for free, agreed that would do one fixture. He was also able to knock that out quickly, so we moved to the third.
Edward N.
Aug 2012
Electrical Service
It went poorly.
I am very disappointed in this company. I had an apparent lightning strike at my home which scorched outlets and put at least one circuit out of service. I called to have them come to my home to determine what was damaged and repair same. They advised me that they were busy and could not make it for perhaps two weeks, unless I paid a premium. While this is not an immediate emergency, it has the potential to become one as the wiring in the house is likely damaged. I would have expected a better response given the situation.
I am very disappointed in this company. I had an apparent lightning strike at my home which scorched outlets and put at least one circuit out of service. I called to have them come to my home to determine what was damaged and repair same. They advised me that they were busy and could not make it for perhaps two weeks, unless I paid a premium. While this is not an immediate emergency, it has the potential to become one as the wiring in the house is likely damaged. I would have expected a better response given the situation.
Response from Palmer Electric Inc
"We have no idea who this person even is. We checked our records and have no information regarding this caller. It appears through his words that we never rendered any service yet rated our company poorly??? He states he refused to pay a premium. We can only speculate this matter but would like to state, we as a company do offer what's called "same day service" which is a premium rate for guaranteed same day service. If a customer refuses to pay that, there's nothing that can be done about that. That's what premium service is for. We certainly can not bump a customer ahead of another if they refuse to pay the same day rate. We would never refuse service and always try to accommodate our customers. If this individual thought this was potentially dangerous, then there should not have been any question on ordering a same day call. One of our reps does recall a customer calling about a similar issue and providing them a same day rate which was refused and when she tried to give other days available, he claimed he wouldn't be in town and said forget it I'll call someone else. Other than that, we again have no idea whom this person is and if that is the person, sure you can see for yourself, this would be very unfair of a report to make."
David C.
Jul 2012
Electrical Service
excellent - Rick Palmer and his team are professional, responsive, great team. I use them at my home and business. Highly recommend them.
Elizabeth D.
Mar 2012
Electrical Service
see above
George D.
Mar 2012
Electrical Service
He did a great job and was reasonably priced. They were in and out and very courteous. I also recommended them to a relative, and they were happy with their work as well.
Charles D.
Mar 2012
Electrical Service
Efficient service, established good rapport from the beginning. I had no complaints about the service.
Connie C.
Feb 2012
Electrical Service
As above.
Sarah K.
Feb 2012
Electrical Service
We were having problems with the electric in our kitchen. Problem started with us having to jiggle a plug in the outlet to get the rest of the circuit to work, then eventually the "jiggle the plug" trick stopped working, leaving us unable to use our dishwasher and stove. I called Palmer Electric and a technician was on his way within eleven minutes!! Tom got here quickly, immediately diagnosed the problem, explained everything he was doing, and had our outlet replaced in under a half hour! He was very kind and friendly, he even told me what to do if I had a similar problem in the future, which was very sweet. He's definitely someone I would trust, and I'll hire them in the future for any electrical issues that may come up.
Licensing
Bonded
Insured
Licensed*
Trade License Number
2459E
Trade License Expiration
09/13/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Palmer Electric Inc is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Palmer Electric Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Palmer Electric Inc offers free project estimates.
No, Palmer Electric Inc does not offer eco-friendly accreditations.
No, Palmer Electric Inc does not offer a senior discount.
Yes, Palmer Electric Inc offers emergency services.
Yes, Palmer Electric Inc offers warranties.
Palmer Electric Inc offers the following services: ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT
Ask for details.