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WHITE GLOVE ELITE, INC

Maid Service, Post Construction - Clean-up, Window Cleaning,

About us

WGE specializes in cleaners for regular residential housekeeping. We also offer onetime move-in, move-out, post renovation, and vacation rental/short-term stay "resets" and office cleanings. Many other types of domestic help may be provided upon request (ie: Windows, personal assistance, packing/unpacking, deep cleanings, organizing, party serving, bartending etc.) Actor Jim Ireland started this business in 1992 as an adjunct to his stage career. They are a licensed agency which provides most domestic services and specialize in trained cleaners for apartments in all five boroughs. All cleaners are bonded.

Business highlights

Emergency services offered
33 years of experience

Services we offer

WGE specializes in cleaners for regular residential housekeeping. We also offer onetime move-in, and vacation rental/short-term stay "reset" cleanings. Many other types of domestic help may be provided upon request (ie: Windows, bartending etc.), move-out, organizing, packing/unpacking, party serving, personal assistance, post renovation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.878 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
5%
2
3%
1
0%
Showing 1-25 of 78 reviews
Janice V.
Nov 2020
5.0
Yes, I recommend this pro
$70
Excellent , very pleased with Jon’s work.

Judy W.
Jun 2019
5.0
Yes, I recommend this pro
Everything was good and fine and I like them very much.

Jonanthan S.
Jan 2019
5.0
Yes, I recommend this pro
Went great,they came on time and did are really good job. Will hire again

Ann A.
Jul 2018
5.0
Yes, I recommend this pro
$100
Very well.

Frank W.
Jun 2018
5.0
Yes, I recommend this pro
$100
It went well. Janet arrived on time. except for some spots on the kitchen floor she did an excellent job. I would definitely use White Glove and Janet again.

Uzma S.
Apr 2018
5.0
Yes, I recommend this pro
$100
WGE was awesome to work with. From the moment I contacted them and all the way until our cleaner, Anna, finished up, it was a five-star experience. I contacted them on a Thursday afternoon for an urgent cleaning request for Friday afternoon in order to have guests over for dinner on Friday evening. White Glove Elite was able to accommodate my scheduling request right away and paired me up with Anna, who is incredibly friendly, courteous, polite, and hard-working! She did a great job and got the place spic and span even with our three cats! Thank you, Anna & WGE!

SRIBALA S.
Apr 2018
5.0
Yes, I recommend this pro
Very good. I use them on a regular basis.

Dolly H.
Apr 2018
5.0
Yes, I recommend this pro
Have been using this service for over two years. Couldn’t be happier in every possible way!

Allyson T.
Mar 2018
5.0
Yes, I recommend this pro
I have been using White Glove Elite for over three years on a regular basis. I have always had great service. I have never had a problem with anyone who has worked with me. Everyone is prompt, friendly, professional, and kind. I have given cleanings as gifts and everyone who has received them has told me how happy they are with the service White Glove supplies.

Dona L.
Mar 2018
5.0
Yes, I recommend this pro
I'm so happy I found this company - excellent

LOIS V.
Mar 2018
5.0
Yes, I recommend this pro
$105
I have been using the company for almost a year. I was a little disappointed with my first cleaner who was immediately replaced with no fee charged. The second person was very good but began to come late, and then came very late. White Glove replaced her immediately as soon as I finally documented my concerns. The third person cleans exceptionally well, is very professional and a lovely individual. The white glove management staff are very responsive to any question and concern. They also appear to be as responsive to the staff they vet and employ. I have already recommended the company to several of my friends and neighbors.

Kristin G.
Mar 2018
5.0
Yes, I recommend this pro
I have used White Glove Elite for years and found them to be highly reliable, responsive and fair to their workers, who get a far bigger cut of the cleaning payment than most agencies dole out. The cleaners show up on time and do a fine job, and the pro-active communication from the White Glove office is excellent. Highly recommend!

Dona L.
Jan 2018
5.0
Yes, I recommend this pro
$200
Excellent! I had two wonderful women for four hours. They worked together as a team and were very efficient. I have them coming back!

Adrian W.
Dec 2017
5.0
Yes, I recommend this pro
$150
Very well--best of all we tried

Vinny E.
Aug 2017
5.0
Yes, I recommend this pro
$3,300
Great professional friendly courteous

Bennett S.
Aug 2017
5.0
Yes, I recommend this pro
$100
It went very well
Response from WHITE GLOVE ELITE, INC

"The timeliness your "B" rating on price is uncanny. Just this past Saturday, we began our 2017 market survey to make sure that our cost remains below the market average. To be honest, I began this survey because I've been thinking of raising our cleaner's recommended rates from $20 per hour to $22 in 2018. WGE would not raise our agency fee so there's nothing to be gained by me for an increase except to continue to corral the best cleaners in the city for our clients. This "B" rating on price really comes at a perfect time and, as I strive to be the single best in every area, I will certainly take this grade into serious consideration in the year that lies ahead. Our initial findings are that our competitors cost considerably more than us, but we have only a few results returned thus far, so it's really not fair for me to offer anything conclusive. We'll keep you posted. Thank you so much for taking the time to post a review. I'm really thrilled that everything is going as well as I had hoped with Tracy and your weekly cleanings. I look forward to continuing to earn your trust and recommendation. Jimmy"


Christina T.
Jun 2017
5.0
Yes, I recommend this pro
Excellent.
Response from WHITE GLOVE ELITE, INC

"I'm so glad that we were able to help with your transition out of your old home last year. I hope your happy in your new home. Maybe we'll soon expand service out to the Hamptons and join you! ;)"


Erica S.
Mar 2017
5.0
Yes, I recommend this pro
$270
Very well. The cleaners were agreeable and cooperative. They did very good work, including the tough jobs of cleaning windows and old bathrooms. I rated the price B because the fee to the company seemed high, because it was doubled for two people (as opposed to the fee paid directly to each cleaner, which was reasonable.)
Response from WHITE GLOVE ELITE, INC

"I'm thrilled that you were so happy and took the time to share your opinions. It's so funny that you mentioned our fees because, in a meeting with my director of marketing and development just last week, I revealed a plan to lower our fees. The truth is that our fees are already lower than any cleaning service to my knowledge. Our 2016 market survey showed the average cost of a NY cleaning service was $31.05 per hour and the average pay given to their cleaners was $11.33 which means the companies are taking almost $20 per hour for themselves. So in your case, the company's "take" would have been about $160 while ours was below $100. The difference is that we separate our charges so that you can see exactly what your cleaner gets and exactly what we get. To a consumer who is unaware of the appalling dichotomy of distribution that most cleaning services apply to your payments, our fees seem high. This is the aspect of my business of which I am most proud. I cleaned apartments myself for 15 years and built this company on my reputation as a cleaner, not a businessman, and I am in dogged pursuit of providing a the best deal for our cleaners so that we can continue to attract the best cleaners in the city. All that said, as I mentioned earlier, I want to make our fees even lower and am on the precipice of doing so. I'd like to take $10 off our one-time cleaning fees, which would be a reduction of over 20% of our current rate. In order to do that, I need for our business volume to increase by 10%. So thank you again for sharing the good word about our service. Please continue to do so across the Internet and I hope that the next time you call on us, our agency fees will be even lower than they are today.!"


Mary M.
Dec 2016
5.0
Yes, I recommend this pro
Wonderful. Jason was very hard-working, courteous, professional, and did a fantastic job.

Judy M.
Jun 2016
5.0
$100
unknown

Barry S.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from WHITE GLOVE ELITE, INC

"So glad you were happy with Gisele! I thought she'd be a good match. She's so strong and not afraid to work-up a good sweat. I hope Susan did a great job too, in September. Jimmy"


Katherine H.
May 2016
5.0
Yes, I recommend this pro
$500
unknown
Response from WHITE GLOVE ELITE, INC

"This review reminds me why we do what we do. Thank you so much for these words. You have more than paid forward any good we did by sharing your experience. My own wedding of 21 years ago was and is the happiest day of my life. To know that we had a hand in helping your son and daughter-in-law experience a glimpse of the same is an honor I will not soon forget. Best, Jimmy"


Taylor T.
Apr 2016
5.0
Yes, I recommend this pro
unknown

Chad K.
Jan 2016
5.0
Yes, I recommend this pro
$150
unknown

Andrea W.
Nov 2015
5.0
Yes, I recommend this pro
$110
unknown
Showing 1-25 of 78

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

WHITE GLOVE ELITE, INC is currently rated 4.8 overall out of 5.
WHITE GLOVE ELITE, INC accepts the following forms of payment: CreditCard
Yes, WHITE GLOVE ELITE, INC offers free project estimates.
No, WHITE GLOVE ELITE, INC does not offer eco-friendly accreditations.
No, WHITE GLOVE ELITE, INC does not offer a senior discount.
Yes, WHITE GLOVE ELITE, INC offers emergency services.
No, WHITE GLOVE ELITE, INC does not offer warranties.

Contact Information

850 7th Ave, Ste 1100, New York, NY 10019

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