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Green Earth Pest Control

4.9(
321
)
Pest Control, Animal Removal,

About us

We're NYC's preferred pest removal service, because we provide excellent service to all clients. You will be presented with service options such as traditional pesticides for those who want the strongest products or Thermal Heat Remediation for those who do not want a drop of pesticide in their home, but want guaranteed results. You get to choose the service that you are most comfortable with. Your concerns will be our top priority. Our highly trained field technicians will not only remove your pests, they will also ensure that this process is as stress-free as possible for you. We provide removal service of all pests, including but not limited to bed bugs, mice, cockroaches, waterbugs, rats, fleas, silverfish, ants, moths, termites, etc. We provide traditional, green and organic pesticide services, plus steaming services, bed bug, moth & carpet beetle heat remediation, hepa-vacuuming, rodent exclusion, cryonite, fumigation, wildlife removal, etc. We service all of Manhattan, Brooklyn, Queens, Bronx, Jersey City & Hoboken.

Business highlights

Family owned & operated
LGBTQ+ Friendly
26 years of experience

Services we offer

Canine Bed Bug Scent Detection Services, Technician Biting/Irritant Insect Inspections, Bed Bug Removal Services, Bed Bug Preventative Services, Thermal Bed Bug Remediation Services, Fumigation Services, Rodent Exclusion/Baiting Services, Cockroach/Water Bug Services, Destructive/Non-Destructive Ant Services, Fabric Destroying Pest Services (Moths & Carpet Beetles), Pantry Pest Services (Moths & Beetles), Termite Inspections, Termite Removal Services, Preventative Termite Baiting Services

Services we don't offer

Bird/Rodent Mite Services, Wildlife Removal/Trapping Services

Amenities

Eco Friendly Accreditations

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
    Bed Bug Prevention Service
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    Assorted photos uploaded by Green Earth Pest Control

Reviews
4.9321 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%
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Showing 1-25 of 321 reviews
Stephen C.
Aug 2021
1.0
I live in a co-op building in Washington Heights. Green Earth is the exclusive extermination service that our co-op uses and our building is infested with mice and a variety of different roaches. It's a really bad situation and *no one* in my building is happy with the service that we're getting, but that's not why I'm writing this bad review. I'm writing because I had a particularly bad experience with Green Earth after they were hired by my building's management company to do mouse mitigation in my apartment. In short, the service itself was poor and nothing has changed in terms of the infestation in my housing unit - again, poor service is par for the course with these guys and is not why I'm writing. What really upset me is that Green Earth would not divulge any details of what it found in my apartment in terms of mouse activity nor would they divulge what compounds or substances that may have been spread around to mitigate the mouse problem when they were here. The explanation for their secrecy, from three rude people that reply to emails there, is that because the management company itself was the client that hired Green Earth, they believe that they do not have to tell me what pest control treatments were used that day in the apartment that I own. Apparently Green Earth takes its bureaucratic and self-assigned paper work obligations so seriously that they feel that they have an absurd duty to cloak pest control findings and, more importantly, the treatments that Green Earth uses, secret from the residents of housing units that it treats when they are hired by co-op boards or building managers to treat individual housing units. I've got a two year old kid and I just want to know what they may or may not have spread around my apartment and they won't tell me. To me, that is totally unacceptable.
Response from

"Nobody in your building complained to us about the service, with the exception of you. As a matter of fact, the neighboring buildings have hired us to resolve problems based on referrals from the super and from other board members in your building. If anyone else is unhappy with our service, please contact the property manager to voice your concerns. On 5/27/21, you were emailed the links to the labels of the 2 products that we intended to use, which are the exact products that we used. As always, all applications we make are out of the reach of children and pets. We completely understand that you are concerned for your 2 year old, but whether or not you told us about any of your concerns, we still would have taken the most responsible approach when applying any products. Therefore you have nothing to worry about as far as our service, and your son. While we do communicate with you to schedule the service in your home, we do not divulge everything about our service to you, because we do not work for the individual shareholder, we work for the management company, and therefore we communicate with the management companies to avoid miscommunications, like we have here today. What we did communicate with you was the style of service, what we needed you to do, and the required legal notification of products. The management hired us to do a rodent exclusion service in your home (this was the best possible service they could have provided you with), but when we showed up (we were not late) you did not prepare like we asked you to, and you did not have enough time for us to perform the rodent exclusion, because you had to leave, so we were not able to provide the rodent exclusion service. Instead we had to improvise based upon time, so we provided a basic rodent control service, and sent a report to the management company with repair recommendations. We are not magicians, what we do requires cooperation from our clients, had you allowed us to carry out the job as intended then you would have been happy."

Michelle R.
Jan 2019
5.0
Yes, I recommend this pro
$60,000
Will was incredibly helpful and thorough - he arrived within the timeframe given, and took the time to look behind all the appliances, seal wherever he could, and point out any work we needed to do ourselves. He was very knowledgable and immediately found where the mice were coming from - he even left us some traps and steel wool in case we needed it for the work we were going to do ourselves. I had some questions about moths, unrelated to the mice, and he was happy to answer those, too! Very professional - would recommend and hire again.
Response from

"Thank you for your review and for your business!"

Joan S.
Dec 2018
5.0
Yes, I recommend this pro
$57,500
Professional, thorough, pleasant. He knew a great deal about mice and gave what I think will be good advice in keeping them away.
Response from

"Thank you for your business and for your review!"

Daisy P.
Sep 2018
2.0
I had an inspection done. Inspector did not have experience with fleas nor did he recognize the samples that we had caught. He sent pictures of what we gave him to his office. I had to call later that afternoon to find out results. The office was not aware that he had done that. They put me on hold to check. They come back with oh yes, it’s fleas. I was dissatisfied with how this came about. They are suppose to be the experts but I did not feel that they sent a qualified technician. This is not a reflection of the technician, just poor choice on who was sent for job.
Response from

"Good Morning, first and foremost thank you very much for your business and for your feedback. Even though you're not satisfied with your experience, we greatly appreciate your input. The technician assigned to perform a biting insect inspection in your home, his name is Glenn. Glenn is fully certified in general pest control, which includes general knowledge of fleas and many other insects. When we are called to a home to investigate for biting insects, we are not always able to find anything. This doesn't mean that we are inexperienced, it means that sometimes the issue is so minor, it is like looking for a needle in haystack. When our technician isn't able to find anything, we place glue monitors in areas of concern and rely on the client to monitor the traps in our absence, as well as notify us if any insects are caught, by emailing us a picture of the insects on the trap, so we are able to determine if the insect is a biting insect or not. From there we recommend treatment, if necessary. We explain this to every single client during the initial phone consultation and the process is reiterated in the confirmation email we send for the appointment. You were not home for this inspection, your son was with Glenn. Glenn never told your son that he didn't have experience with fleas, he said he doesn't deal with fleas very often, mostly cases of bed bugs. This is where the confusion lays. Regarding you contacting our office before we contacted you. On any given day we could he servicing 50-200 accounts per day. We have technicians communicate electronically to our office immediately after each service. Each communication is reviewed by the end of the day, but not necessarily immediately after the service takes place. We usually contact the client first, but you called in soon after Glenn left your home. When you called, you were disappointed and we were trying to figure out the situation, which we eventually did. The samples you provided were indeed fleas and treatment was recommended. We're sorry that we didn't live up to your expectations, but rest assured that we did the best we could to serve your needs and definitely provided you with the service that you paid for. According to our records we emailed you information on flea removal service. If you haven't addressed the issue yet, then we'd be more than happy to provide the service for you, if you'd like. Our main hope is that you're happy and that we can turn the "D" rating into an "A". Please allow us the opportunity to prove ourselves to you. Please call our office on Monday to discuss. Thank you and have a great weekend."

Esther S.
Apr 2018
5.0
Yes, I recommend this pro
$65,000
As a result of repairs/construction done in our home (porch and garage) last summer, the masons who worked in our garage for about 3 weeks had left the garage door open for long periods of time. This led to mice taking refuge in our garage and they eventually made their way into our home. We contacted Green Earth Pest Control who offered the program of rodent exclusion (which comes with a 90-day warranty) which included a visit by an expert in detecting areas throughout the house where mice were hiding in holes and setting up nests. Peter Santos came over for three hours and evaluated every room, closet, etc. He then closed and plugged many holes behind the oven, in the basement behind the dryer, closets, under radiators and many other areas. Two more visits were required by Peter to complete the closing of areas where mice continued to hide. He put poison everywhere and we are happy to report that the treatment has completely ended the mice in our home. Will Mosley, the manager, was always responsive to our questions and concerns. It has been three months since there were any sightings. Of note: our next-door neighbor had the same problem and also hired Green Earth with the same great results. This company if highly recommended.
Response from

"Thank you for your review and for your business! :)"

David M.
Jan 2018
5.0
Yes, I recommend this pro
Fantastic. Arrived right on time, got straight to work in a very professional manner. Thoroughly checked out the kitchen to find the holes through which the mice were entering and closed them up. Put some poison of some kind in the walls or inaccessible places. Cleaned up and was finished. Very polite, a genuine pleasure. We had a couple of days of dead or dying mice showing up here and there, but have been completely clear since then (months have passed). Would recommend and hire again.
Response from

"Thank you very much for your feedback regarding your experience with our service and most of all for your business! :)"

Lawrence L.
Jan 2018
5.0
Yes, I recommend this pro
$17,500
Went fine. No problems at all. The technician was on time, friendly, helpful and thorough. I was very happy with the service. I think this was the third time I have used them which tells you that I was pleased with their work.
Response from

"Thank you very much for your loyal patronage to our business and for your review!"

Jessica C.
Nov 2017
5.0
Yes, I recommend this pro
$40,000
I used Green Earth Pest Control and I could not be happier. I have a rodent problem in my NYC apartment. I've had my landlord and other pest control people look at the apartment and plug holes, but they kept coming. Peter from Green Earth Pest Control took a look and discovered several holes. He was on time (gave me 1 hour notice before getting here, and then again when he was 5 minutes out), professional, FAST, thorough, and friendly. He used NO TRAPS and no chemicals, which was very important to me. I have not seen a mouse since. I highly recommend Peter and Green Earth Pest Control.
Response from

"Thank you very much for your review and for your business! :)"

Loretta P.
Oct 2017
5.0
Yes, I recommend this pro
$5,000
Very good, no mosquitos for a whole month
Response from

"Thank you for rating our service and for your business!"

Nancy L.
Oct 2017
5.0
Yes, I recommend this pro
2 Treatments with dog inspections plus I hired another service to fumigate the furniture. Very helpful staff.
Response from

"Thank you very much for your business and for your review! Have a good day! :)"

Nancy L.
Oct 2017
5.0
Yes, I recommend this pro
The treatment eventually worked. I had dog inspections. After the second treatment, it turned out the bed frame still had evidence of bed bugs, They then suggested a fumigation service by another company to treat the furniture which I did. The combination of the two services finally conquered the bedbugs. I think both types of treatment were necessary in our case.
Response from

"Thank you very much for your business and for your review! Have a good day! :)"

Deborah M.
Sep 2017
5.0
Yes, I recommend this pro
$45,000
I have had an on and off mouse problem for years. I brought in two different exterminators who were only able to leave sticky traps and poison, and say they could not figure out where the mice were coming in, beyond a maybe. Peter from Green Earth identified several holes that the others had missed, sealed them well, and literally searched every corner to make sure he hadn't missed anything. I also got some great information on how to prevent this from happening again and how to seal small holes myself in future if I notice them. It is BLISSFUL to be able to leave bread in my breadbox again and not have to worry about feeding a little furry army. No sign of mice. He even gave me some advice about fruit flies - he could have charged extra for service but instead he told me how to get rid of them myself.
Response from

"Thank you very much for your review and most of all for your business! :)"

Daniel M.
Aug 2017
5.0
Yes, I recommend this pro
Very well! Terrific service, excellent and thorough work preparing the house for spraying, and a very complete job. Two years later, and the bedbugs have not returned!
Response from

"WOW! Your service was in 2014! Thank you very much for remembering us more than 3 years later! This is awesome! :)"

Eva R.
May 2017
4.0
Yes, I recommend this pro
$22,500
Easy Scheduling Their Professional on the phone Many times they were very effective, they always share the information for the products that they use they do follow up for services in case that issues doesn't go away, usually they check after 30 days, & do follow ups on service on a lower price They were very responsible with child safety
Response from

"Thank you very much for your business and for your review! :)"

Lawrence L.
Apr 2017
5.0
Yes, I recommend this pro
It was quick and easy to set up an appointment and the tech was very pleasant and thorough. This is not the 1st time I have used them and they continue to be excellent.
Response from

"Thank you for the opportunity to serve your pest control needs, over and over. We greatly appreciate your business and your kind review. :)"

Denise L.
Mar 2017
5.0
Yes, I recommend this pro
Great! Not only did they take care of the problem, they have shared with us the least expensive way to keep things under control in the future.
Judith O.
Feb 2017
5.0
Yes, I recommend this pro
Very well. The technician is always pleasant, polite, informative and helpful about what I can do to help eliminate the problem I was so pleased with their service, that I hired them on a monthly basis to keep my property pest free.
Response from

"Thank you for your 5 years of loyal patronage and for this excellent review!"

Ari J.
Feb 2017
4.0
$500,000
Seems to be successful thus far but only a couple of weeks since treatment.
Response from

"Thank you for reviewing your experience with our service and for your business! Please feel free to contact our office if you need anything."

Marc J.
Jan 2017
5.0
Yes, I recommend this pro
$35,000
Excellently
Response from

"Thank you very much for reviewing your experience with our company and for your business!"

Charles B.
Jan 2017
5.0
Yes, I recommend this pro
Arrived as scheduled, serviced two floors and basement, worked as promised (meaning it took a few weeks to be completely effective) and is still working after two years. Very professional; explained what was being done and how it would work; pet safe.
Response from

"Thank you very much for reviewing your experience with our company and for your business!"

Lucia D.
Jan 2017
5.0
Yes, I recommend this pro
$50,800
Peter did a fantastic job of sealing areas where mice have been getting into our house. He did the basement, first and second floor of our house. He was very thorough and explained where the mice were getting in. He is definitely experienced and knows his stuff. We would definitely use this company again. Great job!!!!
Response from

"Thank you very much for reviewing your experience with our company and for your business!"

Denise L.
Dec 2016
5.0
Yes, I recommend this pro
$17,500
Fantastic! Their technician throughly treated our small building and advised us how to keep our place pest free. They continue to be of service, even telling me where to obtain moth traps for less than they would be required to charge!! I LOVE these guys!! And everything they did was totally safe and considerate of the pets in the building! 100% HIGHLY RECOMMEND!!!
Response from

"Thank you very much for reviewing your experience with our company and for your business!"

Regina M.
Dec 2016
5.0
Yes, I recommend this pro
Extremely well! Technician Peter Santos was in communication, on time, very professional. I am now a GREEN EARTH loyal client.
Response from

"Thank you very much for your review and most of all for your business!"

David L.
Dec 2016
5.0
Yes, I recommend this pro
$200,000
Customer service stood out to me.
Response from

"Thank you very much for your review and most of all for your business!"

Stephanie A.
Dec 2016
5.0
Yes, I recommend this pro
$23,500
Background:  I lived in same apartment building for 6 years.  Thankfully, i have never had a problem with bugs.  But, that all changed about a month ago.  Someone moved into my line of apartments, and they are pigs.  All of a sudden I am seeing a couple of roaches.  I cannot live with roaches.  Its too gross to me.  And since i am OCD and  clean like a madwoman, it was all the more upsetting.  I called my building management, but they were less than helpful, reminding me that they have an exterminator that comes to the building twice a month.  Of course its this happens during the work day, so someone is rarely home.  I decided to take matters into my own hands.  I contacted a few exterminators. all the pricing and serivce was similar, but out of the 4 companies i spoke with GREEN EARTH PEST was the only one that didn't try to upsell me.  They were honest from the start.  Will stayed on the phone with me for 45 minutes the first time i called, answering my somewhat insane panicked questions patiently.  He ever suggested other things i could do, before hiring them.  He told me to think about it, and call back if i wanted to book their service.  I called the next day.  Through the week I called a few times, to change the appointment date and time and with other questions.  At no time was i rushed off the phone.  I actually felt like they cared about me as a customer and person.

When Peter showed up to perform my service he was professional and thorough.  He even dealt with my super curious cats who stayed with him and tried to "assist" by going into closets and drawers!  More than once i offered to lock them in the bedroom, but he said it wasnt necessary.  I know i repeated mt questions and worries more than once.  He was always patient and answered them as if it were the first time i had asked.  In the end, he filled cracked with gel poison (or powder) used baits and pointed out the places my husband needed to seal up in a few weeks.    The evening after he left was the first night in a few weeks that I wasnt completed freaked out when I walked into my kitchen or opened a pantry closet. 

Peter and Will were great.  I appreciate everything they did.

I would recommend GREEN EARTH PEST to anyone in the NYC area in need of an exterminator.  To sum it up they were professional, knowledgeable, honest, patient and kind.



Response from

"Thank you very much for your review and most of all for your business!"

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Showing 1-25 of 321

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Green Earth Pest Control is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:30 PM Tuesday: 9:00 AM - 5:30 PM Wednesday: 9:00 AM - 5:30 PM Thursday: 9:00 AM - 5:30 PM Friday: 9:00 AM - 5:30 PM Saturday: Closed Sunday: Closed
Green Earth Pest Control accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Green Earth Pest Control does not offer free project estimates.
Yes, Green Earth Pest Control offers eco-friendly accreditations.
No, Green Earth Pest Control does not offer a senior discount.
No, Green Earth Pest Control does not offer emergency services.
Yes, Green Earth Pest Control offers warranties.
Green Earth Pest Control offers the following services: Canine Bed Bug Scent Detection Services, Technician Biting/Irritant Insect Inspections, Bed Bug Removal Services, Bed Bug Preventative Services, Thermal Bed Bug Remediation Services, Fumigation Services, Rodent Exclusion/Baiting Services, Cockroach/Water Bug Services, Destructive/Non-Destructive Ant Services, Fabric Destroying Pest Services (Moths & Carpet Beetles), Pantry Pest Services (Moths & Beetles), Termite Inspections, Termite Removal Services, Preventative Termite Baiting Services
Bird/Rodent Mite Services, Wildlife Removal/Trapping Services

Contact Information

33 W 19th St, 4th Floor, New York, NY 10011

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:30 PM
Tuesday:9:00 AM - 5:30 PM
Wednesday:9:00 AM - 5:30 PM
Thursday:9:00 AM - 5:30 PM
Friday:9:00 AM - 5:30 PM
Saturday:Closed
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