Empire Custom Windows

drapery cleaning service, window treatment service, blind cleaning service

About us

At Empire Custom Windows, we offer a wide range of quality window treatments including top brand manufacturer such as Hunter Douglas, Carole Fabrics, Comfortex, and more. We'll take your measurements free of charge and we'll install your new treatments free of charge too. Call us today @ 347-277-2134 to schedule a free in-home appointment. We offer following services: * Superior Quality Custom Made Shades, Blinds, Arches, & Skylights * Premium Fabrics Collection for Grate Drapes, Curtains, & Valances * Motorization Operating Systems For Shades, Blinds & Drapes * Professional & Affordable Installation * Repair and Cleaning Service For All Window Treatments

Business highlights

14 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 276-300 of 309 reviews

stu m.
02/2013
N/A
I was very impressed with their professionalism. From choices to installation theydid a great job and we were completly satisfied. We already refered Empire to other people.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$800

Alexandra V.
02/2013
N/A
Work in timely

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Elena L.
01/2013
N/A
They came as soon as I ask them. My blinds were bought in Home Depot and some cutting were done wrongly, They found a way to solve the problem. They were fast and efficient. I would recommend then to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sophie K.
01/2013
N/A
Service is very expensive and communication in rates is misleading - strongly suspect I have paid more than I should have. However, quality of service overall is excellent, and very efficient.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5

Yes, I recommend this pro

ARIEL j.
12/2012
N/A
Professional did job as promised . Arrived on time. A little overpriced.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Ellen M.
08/2012
N/A
I needed a repair for window shades. I was more than a little shocked at the price quote. I had asked for a ballpark estimate and was told they had to see the blinds to give an estimate. The estimate was so high I told them to leave. We then negotiated a price which was much less than 1/2 the estimate. I'm still not quite sure I didn't get ripped off but the shades are fixed.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5

Yes, I recommend this pro

Virginia M.
08/2012
N/A
I sent an email requesting assistance at 6:30 AM. My apartment is on the market and a living room blind broke and looked awful. A nice, obviously qualified Empire representative was here before 9:00 AM - removed the blind - and installed it fixed before noon two days later. It works perfectly. They're really good at what they do and a pleasure to deal with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

bob n.
07/2012
N/A
Nice guys who know their business and do it well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen O.
07/2012
N/A
Empire gave a good product for the money on the blinds and blind repair I got from them. They were pleasant and efficient at the first meeting and installation. You do, however, need to negotiate for a good price, and they may reschedule the first evaluation meeting at the last minute. Overall, they were great, though.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Donald P.
07/2012
N/A
They not only installed my new Silhouette fabric blinds, but also painted my apartment and cleaned my Moroccan rug. The exact same blinds I priced in New York City were $3000 cheaper. The paint job was done in two days and I have gotten compliments galore. I told them what I wanted and they got the paints and they stayed later the second day as I wanted it done by then. The rug looks not only clean but new. I will definitely use them again and recommend them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irene L.
07/2012
N/A
Excellent workmanship,very professional and conscientious. Completed work as promised and delivered my blinds on date I requested.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

DINA R.
06/2012
N/A
Al was wonderful to work with. He came the same day that I called him to provide me with an estimate. And the estimate was totally reasonable. Within less than a week he came back and completed the job. You really can't ask for anything better! Would not hesitate to call him again! He's awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

laurie f.
06/2012
N/A
Al from Empire was fast to start the job and complete it- which was great for me because I needed to get this done asap,, prompt for his appointments and neat and clean, considerte of my newly finished floors and walls.... great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mia m.
06/2012
N/A
Albert displayed knowledge about the work, he was on time and thorough

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bev F.
06/2012
N/A
THEY WERE VERY HELPFUL---SOLVED MY PROBLEMS AND WERE DONE QUICKLY. I WILL USE THEM AGAIN WHEN NEEDED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CAROL M.
06/2012
N/A
CAME ON TIME,SAW THE PROBLEM,RETURNED BLINDS EARLY!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz R.
06/2012
N/A
Amazing, Quick and Efficient service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann C.
05/2012
N/A
Spoke with Al, made appointment. Arrrived on time, quoted $ amount, took blind in for repair. Called to notify me when they would return and install repaired blind. All done within 3 business days. Completely satisfied with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

drapery cleaning service,
window treatment service,
blind cleaning service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Custom Windows accepts the following forms of payment: CreditCard
Yes, Empire Custom Windows offers free project estimates.
No, Empire Custom Windows does not offer eco-friendly accreditations.
No, Empire Custom Windows does not offer a senior discount.
Yes, Empire Custom Windows offers emergency services.
Yes, Empire Custom Windows offers warranties.

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day