Empire Custom Windows

drapery cleaning service, window treatment service, blind cleaning service

About us

At Empire Custom Windows, we offer a wide range of quality window treatments including top brand manufacturer such as Hunter Douglas, Carole Fabrics, Comfortex, and more. We'll take your measurements free of charge and we'll install your new treatments free of charge too. Call us today @ 347-277-2134 to schedule a free in-home appointment. We offer following services: * Superior Quality Custom Made Shades, Blinds, Arches, & Skylights * Premium Fabrics Collection for Grate Drapes, Curtains, & Valances * Motorization Operating Systems For Shades, Blinds & Drapes * Professional & Affordable Installation * Repair and Cleaning Service For All Window Treatments

Business highlights

14 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.3
responsiveness
4.6
Showing 251-275 of 309 reviews

Jerry I.
09/2013
5.0
I have used them twice. The first time they came and fixed a ripped blind within 2 days just in time for my tenants arriving. The second time my blind control was messed up and it wouldn't stop at top or bottom and I messed with it and it fell off the bracket. They came same day and fixed it. That is amazing service and I highly recommend them.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Mary M.
08/2013
5.0
Punctual, reliable, took off shoes not to dirty my home!!! I will be placing another window treatment order with Albert the owner. They also clean carpets which I will do also. Repaired rollease blinds.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Amber L.
08/2013
4.5
They gave me a fair price on the cleaning of my blinds and delivered everything fresh and clean when they said they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
08/2013
5.0
Great service, good job, fast, reasonable

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen R.
07/2013
1.0
answered promptly and scheduled appointment quickly, but work was totally unsatisfactory. One cornice fell off wall one week after installation. They would not return and repair it. Bad experience

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


clayton u.
07/2013
5.0
They were very punctual and they did a very good job. I would recommend them to other people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Murray S.
07/2013
5.0
great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$132

Anita B.
06/2013
5.0
The owner/workers were punctual, clean and courteous. I was very pleased and would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary B.
06/2013
N/A
Prompt, professional, excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Johanna T.
05/2013
N/A
Very pleased with the service provided by Empire Window. Came when he said he would and fixed our very large shade. Would use this company again, without reservation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gilbert k.
05/2013
N/A
satisfied, would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Norman K.
05/2013
N/A
They were able to fix the blinds at the apt

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0

Yes, I recommend this pro
$175

Steven R.
04/2013
N/A
Very responsive and quick. I'm very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$600

michael f.
04/2013
N/A
Easy go deal with and professional

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Jeanette N.
03/2013
N/A
I was very satisfied. They were unable to repair the old blind as it was 30 years old & they were unable to obtain the parts required. I bought a new one from them and it looks very nice. Eli did a good job with the installation. He is friendly and competent. I would definitely recommend them.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$225

donald k.
03/2013
N/A
They did a good job. They were very nice and gave a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eileen T.
02/2013
N/A
The only complaint I have is that they gave me temp. shades but they were stuck on the frames of my windows and when they took them down they took the paint off the frame. The work was good and they were very quick. But I think their prices are high but I wanted it done so I paid what they asked. They restrung two shades, replaced the header on one shade and cleaned both shades for $520. Since I never had this service before I do not know the going rate but they were back in two days with the completed work and it looks very good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$520

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

drapery cleaning service,
window treatment service,
blind cleaning service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Empire Custom Windows accepts the following forms of payment: CreditCard
Yes, Empire Custom Windows offers free project estimates.
No, Empire Custom Windows does not offer eco-friendly accreditations.
No, Empire Custom Windows does not offer a senior discount.
Yes, Empire Custom Windows offers emergency services.
Yes, Empire Custom Windows offers warranties.

Contact information

245 E. 77th St., Unit 2, New York, NY 10021

http://empirecustomwindows.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day