American Minuteman Sewer & Drain Service Inc

Worse now than before.

They sent a repairman to look at the problem, but could not give me an estimate. Fortunately a week later, they sent another repairman to reassess the break and then scheduled a repair date. Pipe had been broken for a long time. The two repairmen were very professional and polite and problem was repaired and area cleaned.

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They were awesome! Very responsive and professional on the phone. Came ASAP both times. Really patient with us and helped us locate and repair the issue. We had a newborn at home while dealing with all this, and they made life much less stressful for us. We are still very appreciative. Months later, everything is working in the basement!

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They came right away within two hours of me calling them and fixed the problem in less than two hours. Clean and neat. Very knowledgeable and I highly recommend again.

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I've used this company twice now and plan to be a happy customer for life. They are professional, punctual, and get the job done - this is NOT an easy thing to find in this region. They have been very straightforward about the issues, potential issues that may arise in the future, and absolutely no up-selling or shadiness, I trusted both people who have come out. It seems that some of the less than perfect reviews may come from folks who are upset about the extensiveness of their home plumbing issues - this company does exactly what they advertise and does it well, they are not magicians and should not be expected to work miracles on old and damaged plumbing. Even got a follow-up call to make sure things were flowing smoothly. Class-act company.

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I had noticed a foul smell coming from the basement and suspected the worst.  I had one of my plumber friends come over and once we removed the cleanup we could see that the sewer main was cracked about 3 feet into the cleanout somewhere on the outside foundation.  I called several people including one company who would not give me an estimate, only that it would be "$ 175 an hour plus parts".  Ridiculous!!!  After calling two or three more places I finally called minuteman.  I received a quick return phone call and spoke to John.  I told him exactly what was wrong and he agreed to come all the way from Rockland to take a look.  He gave me a quote and within a week his crew was at my house with a backhoe digging a hole.  His workers were courteous, hardworking and neat.  In fact, they even saved a big bush that was directly over the main and placed it in the same spot when they were done.  There were no unexpected "surcharges" or "fees" and they were done in a matter of a few hours.  I am not a fan of any type of repair people, but I would HIGHLY recommend this company to anyone who needs a similar service or ANY service from this company.  I cannot say enough.  Thanks to John and his great employees for their fairness and professionalism throughout this pain in neck repair.  
JB

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cleared block drain after 2 others had failed and charged less

Wow! When I called in a panic that showers weren't draining, sinks backing up and filling up rapidly with water from the drain, dishwashers not draining or cleaning....they said they would come within the hour....and they did! They knew immediately what the problem was, found the source, snaked my sinks and VOILA! All the dirty water receeded, the sinks made that beautiful whirpool sucling noise as they drained...and drainined clear!no more debris. Awesome magic! They were fast, prompt, clean, efficient, and friendly. Would use them again in a heartbeat, but hope I'll never have to!

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awesome company , great workers. my only complaint is that I told the gentleman, that I  wanted to sign up for the yearly service. He wrote it down on the receipt to have someone call me, I am still waiting for that phone call.

Did an excellent job.  Courteous and professional.  Would highly recommend them.

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My main sewer line clogs every few years.  My house is on the market and I had some showings scheduled so I needed to get this fixed stat!  I called a few plumbers and had no luck.  All were too busy to come.  So I went to Angie's List and called American Minuteman.   had a horrible experience with a drain cleaning service in the past but decided to trust the very positive reviews for American Minuteman.  A live person answered the phone and told me someone could be at my house between 1-3 and maybe earlier--only a few hours from when I called.  The serviceman, Pat, came early at 12:30.  I explained my trepidation as the last time we had this cleared the built up pressure basically caused the pipe to overflow into my basement when they removed the trap cap to clear the line.  It was gross.  
Pat assured me that was unlikely to happen and that he would work slowly to relieve the pressure as he went.  And that is exactly what he did. I watched as he worked and heard the water start to flow in the pipe, not on my floor.  In short order he cleared the line with no overflows.  He also did something no other serviceman has done and vacuumed the trap to really clear it.  He said there was a big hunk of grease that was blocking the line.  Overall, he was in and out in an hour.
Pat told me his company is family owned, not a franchise and all they do is drains.  He said actually plumbers are not the best people to call in a situation like ours.
My only suggestion is that the tech offer to put booties on when coming into a house. His boots had seen better days.  But overall I will call American Minuteman again if I need a drain cleaned.

American Minuteman sewer and drain service is great! The plumber, Rafael, was friendly, professional, knowledgeable and accomplished the work within one hour. I highly recommend this business- and will use them again in the future for the annual maintenance of tree root removal. Thanks Angie!

We called them on a Saturday morning and they showed up a bit after lunch, and were able to fix the issue in about 20 minutes.  Fast, responsive and effective!

This is an amazing contractor. They came to my house at 6 pm on the saturday before Easter after another company had failed to fix the problem. They were at my house less than hour after I called them . The tech decided he needed another person to get the machine into my crawl space and they had a second person at my house in 30 minutes. They cleaned out the line and were done right away . They guys were friendly and knowledgeable. They even offered to vacuum the rug before they left. I will never use any another company for drain services

Called this morning to confirm time of arrival.   Turns out that there had been a slight mix-up in their scheduling and they had me set for tomorrow, but they made the change on the spot and got someone out to me first thing this morning.  So that was great customer service right there.  Then Robert arrived.  Very professional and knowledgeable.  Performed the video inspection -- showed me the problem on the monitor, explained the cause and the likely fix.  I'm not happy with the news that he delivered, because I need some major work, but it's not his fault that the sewer line is about 90 years old.  No issues with their service.  Would use them again.