Superbly! I will be happy to have them do the work as I fit it into the budget.
Description of Work: We originally needed the cap replaced which came off in a storm. While they were here they indicated we needed some masonry work done on the chimney. I was all set to schedul based on their estimate and we encountered a plumbing emergency which required more immediate attention... and money. I hope to be able to get back to it in the near future.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANIEL H.
07/2012
5.0
fireplaces
+ -1 more
They are very professional and informative.
Description of Work: I got an estimate for what needs to be done for my fireplace.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith L.
05/2012
5.0
chimney repair
+ -1 more
Paul and his fantastic helper rebuilt and reshaped the interior of my fireplace and the flue and replaced the damper. Two of the most respectful and courteous men came to my house and worked for 2 days tearing out the old brick and rebuilding and reshaping the rear wall. They left the house spotless. Best of all, they solved the problem. I would highly recommend this company to anyone with a chimney or fireplace issue. TOTAL PROFESSIONALS!!!
Description of Work: Interior of fireplace was rebuilt to correct a problem with backup smoke. I have a Rumsford style fireplace that was built only 7 years ago. It's never created a strong enough draft and would often back up. John came to my house and figured out that the interior shapedesign was causing the problem. He recommended rebuilding the interior using another design shape that would encourage the flow of smoke to move up the chimney. He felt that the person who built my fireplace didn't take into account the hight of the chimney. He told me that if he didn't solve the problem I wouldn't have to pay him (not a bad offer!). I took him up on it and his suggestion worked. he also recommended replacing the damper with a more efficient one. It works beautifully now. Of course he was paid!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DORIS M.
05/2012
5.0
chimney repair, chimney sweep, fireplaces
+ 1 more
They were very, very professional. They were very knowledgeable about their products and services. They were just extraordinary. They were very, very timely. I had a little problem with the stove after it was installed and they had somebody here in 20 minutes. They are the ones I call with any problems.
Description of Work: I used JP Chimney Services to replace a wood pellet stove with a wood burning stove. They also service my chimney every year. They come every year to clean the stove and the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Arthur J.
05/2012
5.0
chimney repair
+ -1 more
Everyone was completely professional – the estimate, the work and clean up were all done in an excellent manner!
Description of Work: Repaired the chimney and installed the liner. They did the work on 19th and 20th of April 2012.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura C.
04/2012
5.0
chimney caps, chimney repair
+ 0 more
This was a terrifgic experience. Jonathon and Mark arrived in their spiffy red truck in their crisp uniform shirts and went straight to work and amazingly finished everything they had to very quickly- this job was at a remote location and they did find it, for starters and were their extremely pleasant, professional and expert. Look no further for anything to do with chimneys.
Description of Work: JP Chimney fixed a fireplace damper and replaced a broken vnt pipe and installed a new chimney cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
William H.
04/2012
5.0
chimney sweep, fireplaces
+ 0 more
The inspection was comprehensive and free. They were very thorough and provided estimates via email right away. They were polite, caring, and professional. They were prompt and punctual. When they had to postpone their initial appointment they let us know right away. I never felt pressured by them. It turned out to be an enjoyable experience. We would recommend them to others.
Description of Work: They inspected our entire home heating system. They cleaned out the chimney as well. They made recommendations of what we should do to maintain the system. They also suggested some work that needs to be done before we can use the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeannette D J.
03/2012
5.0
chimney sweep, fireplaces
+ 0 more
The owner arrived on time after calling a few days before to confirm appointment. He was courteous and professional. I was very satisfied and would certainly use this provider again.
Description of Work: Fall/Winter inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111.76
Jacqueline B.
02/2012
5.0
chimney repair, fireplaces
+ 0 more
Well Worth the Wait! We contacted JP Chimney Services in November, to talk about getting a wood cookstove installed where a gas fireplace had been installed. The first appointment they had for an estimate was Christmas week. We met and arranged to do the work the last week of January. They were professional, polite, and did a great job.
Description of Work: They removed a gas fireplace and installed a wood cookstove.
The experience from first phone call to end of project was excellent. Our goal was to transform a fire hazard of a fireplace to a completely safe one. The work entailed taking out the 70 year old rusted firebox and then rebuilding the entire fireplace from the inside without touching the face of the fireplace which is made from local stone. Every aspect of the job was done very well. Communication was superb - phone calls were always returned promptly, emails were always detailed and timely. JP Chimney really listened to our needs and wants. A few examples: We were not there for the entire week as this is a weekend home. We left our digital camera and asked them to take pictures of the work as it progressed and they gladly accommodated us. We had some specific design requests which they had no problem incorporating: antique firebrick, the largest firebox possible, a bluestone hearth with hints of rust color, all of whichwere done as we requested. The job started on time and completed when promised. I can't speak 100% to the cost since the other contractor we invited never gave us a final quote but JP Chimney's price quotation was very detailed and specific and we're confident that the cost was fair. We love our new fireplace, it's beautiful and and love that it's safe.
Description of Work: Fireplace Restoration, new liners for fireplace and wood stove, chimney repair, new chimney caps, new bluestone hearth JP Chimney rebuilt the interior of our fireplace with antique firebrick that we purchased ourselves. They replaced the old clay flue tiles for both the fireplace and the wood stove. They expanded the hearth extension and put in a new bluestone hearth. The chimney above the roof line was repaired and two chimney caps, one for the fireplace and one for the wood stove, were installed. The wall behind the chimney was modified to so that the wood studs that touched the back of the fireplace no longer touched. Two new liners were installed, one for the fireplace and one for the wood stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
B B.
02/2012
5.0
chimney repair
+ -1 more
Overall, an excellent experience. They are very neat and thorough. They look at chimney construction, too, to ensure that there are no fire hazards. I would highly recommend this company.
Description of Work: I just bought the house and chimney was incredibly dirty. JP Chimney did a fantastic job of cleaning the chimney and checking that it was safe to use. They discovered that the chimney cap needed replacing and did that, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laura C.
01/2012
5.0
chimney sweep
+ -1 more
iT WENT WELL, THOUGH AT FIRST i WAS PUT OFF BY THE COST, IT WAS WORTH IT.
Description of Work: JP Chimney did an inspection and cleaning of my bare mortar chimney before I expected to install an insert. It turned out that I could not have the insert but I found out because of their inspections...they discovered that my 2 flues were not directed where I had long believed but would be a conflict with the wood stove. They were very good and thorough and serious about their work- 2 nice uniformed men who went to the roof, inspected, were willing to get dirty in the job and spent a long time being very thoroiugh re getting rid of the creosote. the SERVICE WAS HIGHER COST THAN A REGULAR SWEEPING BUT WORTH IT! This saved me and the stove company some bother. They are returning now to clean A DIFFERENT CHIMNEY AND SAY IT WILL BE A CHEAPER JOB AS IT WAS A FURNACE CHIMNEY & i HOPE TO PUT IN A WOOD-STOVE...BUT WE WILL SEE! i AM IMPRESSED WITH JP chimney.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from JP Chimney Services
Thanks for the great review! Just to clarify the cost, we charged $315.00 plus tax ($350 minus a 10% senior discount). This charge included $50 for a rotary cleaning head which was shredded in the cleaning process. It took 2 guys 2 hours to complete the chimney cleaning. It was not an easy job by any stretch of the imagination! I am relieved that this member felt that the work which was done justified the cost! Thanks again.
Fern E.
12/2011
5.0
chimney repair, chimney sweep, fireplaces
+ 1 more
I find this company to have exceptional integrity, and trustworthiness, in addition to consummate knowledge and professionalism. Plus, they're extremely prompt, courteous and informative. I would wholeheartedly recommend JP Chimney for all wood stove/fireplace needs, without reservation.
Description of Work: I purchased my Vermont Castings wood stove from JP Chimney several years ago, and have been very pleased with both the stove and the service ever since. Today, Jonathan replaced 2 parts for me and the total cost came to well under $100. The damper on my stove wasn't holding its forward position, which Jonathan explained was a quirk that occurs with some of these models; he's hoping the manufacturer will be able to resolve this issue soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kymie C.
12/2011
5.0
appliance sales
+ -1 more
Not only was owner extremely professional in every way, but every person in the company was absolutely terrific, punctual, neat, knowledgeable, polite, and great in communicating throughout the entire process.
Description of Work: JP Chimney Services, Inc. has installed cast iron stove in dining room. (Also purchased all materials, including stove from JP Chimney Services, Inc.).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Rollin H.
09/2011
5.0
chimney repair
+ -1 more
He arrived in a driving rain storm (on the day we had set the appointment for) and checked the chimney both inside and outside. His assessment is that the cinderblock used to extend the chimney (by another contractor) when the roof was raised was not waterproofed and it is absorbing water such that, with a heavy rain, it weeps causing the leak. He left me with a water repellent that I need to spray on the surface when the rains stop. He made sure that I and my wife both understood what he was saying was the cause and how I could do the spraying myself. He would have done it himself but it cannot be done in the rain.
Description of Work: We have an existing chimney that in heavy rains leaks water. JP Chimney Service rep came by to assess the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine D.
08/2011
5.0
chimney sweep
+ -1 more
JP Chimney came within a half hour of scheduled time and completed a thorough cleaning of the chimney and fireplace. As always, staff was courteous, professional, friendly and efficient.
Description of Work: Swept chimney and cleaned fireplace.
See above- It could have gone any better or have been a more positive experience.
Description of Work: We had a chronic long term problem with the chimney for a wood stove. We had numerous estimates, all of which were not very comprehensive & the companies were not punctual nor reliable. JP arrived when they promised they would, & after a complete evaluation they presented all aspects of the problems as well as the solutions. They were much more detailed than any of the other companies. Despite some unexpected problems, they finished the job in a timely manner & absorbed the costs for the unexpected occurrences. This is certainly unusual & refreshing! The stove worked better than ever the rest of the winter. Last week we employed them again to clean our other chimney as well as our parents house across the street. We can honestly say that in 25 years of using wood stoves with yearly chimney servicing, we have never experienced such a tremendous experience, & our parents echoed these sentiments.We will never use anyone else, & we offer them our unconditional recommendation .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Nora F.
08/2011
5.0
chimney caps, chimney sweep, fireplaces
+ 1 more
They were extremely professional. They had great communication with me, they explained everything step by step. They are competitively priced and are very careful in the work they do. Also I apprecated the fact that they cleaned up so well after they were finished with their work. Honestly I can't say enough about how happy I am that I called JP Chimney!
Description of Work: They put in a chimney liner and a cap and cleaned my wood burning stove(fire place) and the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Nora Q.
06/2011
5.0
chimney repair, fireplaces
+ 0 more
Very efficient, reasonably priced, did a great job.
Description of Work: Inspected and clean fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Berenice M.
05/2011
5.0
chimney repair
+ -1 more
I called in the morning. They called back right away and said someone would be there within two hours. They were able to go up and replace my existing cap during that visit.
Description of Work: The chimney cap blew off in a storm. They came the same day I called and replaced it. HAven't been billed yet, so I can't say anything about price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin P.
04/2011
5.0
chimney repair
+ -1 more
These guys are the ultimate professionals and have tremendous character. It was an honor to have them in my home. They were truthful, hard working and impecable in their work. They provided me with two options and really went through the pros and cons with each on and recommended the less expensive option not because they didn't want to do the work or because they were trying to get the job done quickly and not do a thorough job, but because it was the best solution for the problems my wife and I were experiencing with our chimney. I wouldn't hesitate to use them again. The work performed was a big job and they did everything like it was their own house. My wife and I were impressed and continue to be even to this day. We look at the job they did and talk about it often and are very thankful for people like those that work at JP Chimney Services. These people are worth every penny. They left nothing to chance and completely clean everything when they finished.
Description of Work: Tear down existing 100+ year old brick chimney and install new stainlesssteel chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
James R.
03/2011
2.0
chimney repair
+ -1 more
We wanted to have our chimney looked at in the house we just bought. While the folks at JP were prompt in arriving they spent a maximun of 20 minutes here, just looked up the chimney and stated the insert was just "too old". They never gave us an idea if they could repair or even replace it and hurried out. I know they recieved many good reviews and I'm sure they are stellar in what they do, my own experience with them was not ideal and I was less than impressed with the service.
Description of Work: Estimate on chimney clean up
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from JP Chimney Services
I'm sorry you were disappointed with our service. It's true we were very busy that day with a number of appointments and we wanted to arrive at each one on time. Of course it's never a good idea to appear to be in a rush, so I admit I could have done better. If I remember correctly, you member, were not present at the time of the appointment and I was unsure what exactly you wanted us to do. I did explain the reason why the insert was too old to do anything as it was impossible to install it according to current safety standards, and I did not recomend using it. Please at least consider that there was no charge for the site visit. If you are interested I would be happy to make another trip to your house for no charge to discuss any options. Of course, it sound as though by this time it may be too late. Again, I apologize for failing to meet your expectations. Thanks for writing this review as it is good to get a few less than stellar reports so we can see where we need to improve things.
Robert C.
03/2011
5.0
chimney caps, chimney repair
+ 0 more
The whole experience with this company was very smooth and it was all done over the phone and through the mail. The owner was very knowledgeable about his craft and was more than happy to field my questions. After agreeing upon an appropriate cap he gave me a price & then asked when I wanted the job to be done. To my surprise he was able to send someone to my home the next day. Although I was at work when the installation was performed, the job was done correctly and at the price quoted to me over the phone. I did not have to pay anything, not even a deposit, prior to the completion of the job. Instead, I was billed via a mailed invoice. In short, the whole process could not have been made any easier. I would definitely use this company again.
Description of Work: A severe windstorm had ripped the rain cap from my chimney and pieces of it were blown all over my deck. JP Chimney Services was able to replace the cap before it rained again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Valentin B.
02/2011
5.0
fireplaces, masonry
+ 0 more
They quoted me on several projects; one of them was for $4000 and the other $10000. They were great in their job. They came over, inspected and gave me options and also, mentioned, they have low cost option; one of which is an insert option and the other being a high cost option, which was to re-build everything from the scratch. We had a fireplace and one option was to jus use the insert and keep the rest as it is and the other was to re-construct everything, something known as a Bell System. I liked their services and will them in the future too.
Description of Work: I received an estimate from JP Chimney Services, about 3 to 4 weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leigh W.
01/2011
5.0
chimney sweep
+ -1 more
We've used JP Services for years and are very happy with the quality of their work overall. Now that their operation seems to be a bit larger, the brothers don't always come themselves. When they did their work was impeccable. The folks they hire to chimney sweep still do good work, but are not as meticulous as the owners themselves used to be. We're still happy, though, with the quality of the chimney sweeping, and the company is excellent in its communication and responsiveness. We will continue to hire them annually.
Description of Work: Chimney of Jotul woodstove swept. Please note, we're not sure that $200 was the price. Can't remember that far back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from JP Chimney Services
We have changed the way we structure our scheduling, so that a vast majority of the time, either Paul or myself (Jonathan) will be on the job, even though we have 3 additional employees.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Masonry,
Ceramic Tile,
Appliance Sales and Installation
FAQ
JP Chimney Services is currently rated 4.9 overall out of 5.
JP Chimney Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa