Prosperity Rails, Inc., is a locally owned and operated company serving the Hudson Valley. With 23 years experience in the choice is simple.
Visit us at www.PSR-1.com
great quality,prompt.good value. will use them again
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$1,020
Kelly J.
09/2014
5.0
Very professional, on time, good price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Nadine F.
07/2014
5.0
Still working with them the work is not started still working on the money
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gerald O.
07/2014
5.0
Prompt, expert repair on my wood railing. Do not hesitate to use Doug for your project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elsah E.
05/2014
5.0
Doug and his associate were prompt, professional, and efficient. Doug's knowledge and craftsmanship surpassed our expectations, and he was able to repair our antique railing with exquisite results. We are so thankful to have had his service and would highly recommend this company to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John T.
08/2013
5.0
Fantastic quick service. My 90 year old winding stairs were coming apart and becoming dangerous. Prosperity did a BEAUTIFUL job rebuilding the stairs-no creaks groans or flexing treads! Everyone was polite. I was impressed by how neat and clean they worked. When they left there was ABSOLUTELY NO mess.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,563
Anthony L.
07/2013
5.0
I have 100 yr old stairs that were incredibly noisy. Other contractors said that the entire staircase would need to be ripped out and replaced, but Prosperity was able to fix the problem without removing the original posts or handrails that I really wanted to keep. They worked over the weekend to get the job done with minimal inconvenience to my family. Overall, great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lorna C.
02/2013
N/A
They are very professional and prompt. Bob Fowler is very personable, professional and refreshing to have dealings with. He prepared and got the estimates to me in a very timely manner. Mr Fowler was very understanding with all the changes we had. The man who came to rebuild/replace our basement stairs did a fabulous job. It took him one day and after he was done cleaned up and left the basement cleaner. They do beautiful work. Extremely reasonable prices. I would highly recommend them. Also I would definitely use them again and again!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles C.
02/2013
N/A
They replaced stairs in our 60 year old house. They finished on time and addressed all of concerns. The sales guy was a little odd.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Margaret G.
11/2012
N/A
Prosperity Stairs & Rails did such a great job I have started conducting tours of the stairs and railing replacement job they did for me! The carpenter who did the installation was a master at his craft and completed the job ahead of time. Extremely neat, clean and innovative in that they were able to replace one stair at a time so I was never inconvenienced and my 100 plus yr. old staircase was never out of commission.The carpenter worked tirelessly & cleaned up after himself. They were priced right and I would not hesitate to recommend them to friends/family. It took me 10 yrs. to find a company willing to do the job they did in 2 days!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jerry Y.
07/2012
N/A
I submitted my information to the website and in less than 5 minutes a representative had contacted me and everything was set up to have someone come and give an estimate. It was that easy. Very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna P.
05/2012
N/A
Excellent job. Professional & on time. Beautiful workmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heather L.
10/2011
N/A
I had tried in vain to use someone more local to repair our stairs. The two places I called, one in my town, either didn't call back or called after I had secured Prosperity. When I got in touch w/ Prosperity the not only talked w/ me about the job, they were at my house w/i 2 hours (and are almost that far from my home!) to look at the job & give an estimate! They were easy to deal with, honest & finished the job on time (the day before my wedding)! I would use them again in a heartbeat. The workmanship is fantastic. We're actually sorry we don't have anything else for them to do! I'm thrilled with the company & highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edwin C.
09/2011
N/A
We needed to fix our old creaky stairs and they did a great job replacing all the treads and risers. Doug and his partner came and finished the job in one day and were very clean about it. Before leaving, Doug told me that once things settle there's a chance a few steps may squeak again and to not hesitate to call them back. Sure enough, a few months later the top 2 steps started to squeak so we called Prosperity stairs and they fixed it promptly. These guys stand by their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
susan s.
09/2011
N/A
They did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Valerie B.
04/2011
N/A
There's not enough I can say about how pleased I am about the work done by Prosperity Rails, Inc. The customer service provided was exxcellent and they were willing to work with me in securing the required town permit which was a big part of my decision in hiring them. Thank you to Service Magic and Prosperity Rails, Inc.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael K.
12/2010
5.0
They were very professional with their estimate and phone communication. Their estimate was more than fair. I however as another type of contractor decided to try it on my own. I would still consider them should I change my mind or have someone ask me for a referral.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria D.
10/2010
5.0
AMAZING!!!!!! Amazing job and amazing experience over all! We had hired someone else to redo our stairs and what a distater. We then put in a request into service magic and the sales person Bob called right away and scheduled an appoint. They were right on par w price and just as prompt in scheduling my job. The day of installation Doug and Mark came...The dynamic duo!!!! I had given them a picture of the stairs I wanted and they brought them to life!!! Doug was great!!!! Mark, well Mark is SUPER talented and amazing!!!! THANK YOU PROSPERITY!!!!!!!!!