N. H. Ross, Inc.

heating & cooling contractor, well, water softener installer,

About us

N H Ross, Inc. is proud to be a locally owned and operated business that serves Middle Island and the surrounding community. Since 1971 we have been providing our customers with expert solutions to their plumbing needs. From installations to repairs, clogs to gas lines we will provide you with upfront pricing, timely service, and you will be 100% satisfied when the job is done. Since opening our doors we have built our company on providing our customers with the highest quality products and service at a fair price. Let us show you why our customers become customers for life, get in touch today!

Business highlights

49 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 126-150 of 160 reviews

William C.
12/2020
5.0
Excellent work from the plumber Henry to the courteous office staff. Meet and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn F.
12/2020
5.0
Christian was very knowledgeable in his skills. He was courteous and polite. He explained to me what everything meant .I would highly recommend him and the company to otters

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,700

Carol C.
12/2020
5.0
Vincent and Henry work on our system. They are knowledgeable, informative, professional and courteous. They go the extra mile to make the system function properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy P.
12/2020
5.0
Very pleased with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy P.
12/2020
5.0
Henry is very knowledgeable and was able to troubleshoot the problem quickly. Henry is very efficient and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$650,000

Thomas K.
12/2020
4.5
Our tech, Carlos, was courteous, competent, and empathetic, he wasn't pushy, didn't over sell us, and recommended solutions that benefitted our needs, that is a personal professional, and why I'm recommending him, and the company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Clara M.
11/2020
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Stuart F.
11/2020
5.0
Prompt,efficient, knowledgeable and neat

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat M.
10/2020
5.0
Quick to fix within hour at my house no waiting around all day ð

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick L.
10/2020
4.0
Very happy with Ryan. Professional, efficient, knowledgeable he worked clean and installation including additional plumbing work was completed with no issues. Only question was the price which is not Ryanâ  s purview. He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Tom R.
10/2020
5.0
Carlos was knowledgeable about what needed to be done. He was personable and patient, answering all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elsie B.
10/2020
5.0
Excellent worker; thorough and knowledgeable Personable; great personality. A credit to NH Ross.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica B.
09/2020
5.0
Ed was so informative, professional & kind

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet w.
08/2020
5.0
They came when they said. Left me itemized invoices. Explained and answered questions happily. Zach was very pleasant for all he ended up having to do

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Bruce G.
07/2020
4.5
Great job professionally done by Henry P. Arrived 4 hours after I called on a Saturday late morning. Cleaned up and did job to our satisfaction. Would use Henry again if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn H.
07/2020
4.0
Pleasant office staff and field techs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Vera C.
07/2020
5.0
very professional and knowledgeable service people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josh. J.
07/2020
5.0
Mr. Vincent T came over for the repairs/services, he came on time, he knew his job, He was explanatory and easy to deal or get along with. I have a brown new hardwood which I keep in mint condition, Vincent had a clean soft clothing material cover for his work shoes with a view of not dirtying my floor. I appreciate that show of respect for other properties he displayed. N. H. Ross has always had great technicians and has had great experiences with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter C.
06/2020
5.0
Very professional. Affordable. Zach removed my 12 year old gas hot water tank and installed a new system. He worked diligently, answered all my questions, and afterward went over everything. The work was done well, and all was left clean, and neat. Great customer service and all done the same day I called. I will definitely call this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Catherine H.
06/2020
4.5
The woman who setup all the arrangement for the work on the central air conditioner was very helpful and extremely polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Adele D.
05/2020
5.0
Vincent, the technician, arrived wearing a mask (pandemic times), observed social distancing, and was skillful and quick at performing the job. He took the time to explain the new thermostats to me and set them for me after I requested it. He cleaned up, left no mess. NH Ross installed my new boiler which is working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank C.
05/2020
0.5
The very unreasonable charge for clearing a stoppage in the bathroom sink. I paid $490 and the serviceman scratched my porcelain sink and told me it was dirt. He used a wired snake without protecting the sink. He further told m to Home Depot to get a porcelain cleaner. For $490 dollars I should not have to correct his mistakes. Very, Very disappointed about the lie.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0

$490

Arthur P.
05/2020
5.0
The workers are polite and professional. They completed my project on time as promised. Will definitely use them again. Quality work. They are a 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Contact information

120 Middle Country Road, Middle Island, NY 11953

https://www.nhross.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

heating & cooling contractor,
well,
water softener installer,
gas leak repair service,
water heater installer,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

N. H. Ross, Inc. accepts the following forms of payment: CreditCard
No, N. H. Ross, Inc. does not offer free project estimates.
No, N. H. Ross, Inc. does not offer eco-friendly accreditations.
No, N. H. Ross, Inc. does not offer a senior discount.
No, N. H. Ross, Inc. does not offer emergency services.
Yes, N. H. Ross, Inc. offers warranties.

Contact information

120 Middle Country Road, Middle Island, NY 11953

https://www.nhross.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed