I had scheduled two other highly rated companies on Angie's List prior to making an appointment with RJ's Gutter Cleaning. Both of them were no-shows and did not have the courtesy of calling me to let me know they would not going to make it. So I was a little skeptical when I spoke to the owner James to schedule an appointment and he assured me his company would be there on time. He was able to accommodate my request to have the work done when I was home on a Saturday. When I asked him for a window of time for when they would show up so I could plan the rest of my day, he said he would call me later in the week to let me know. Sure enough, I received a call on that Friday saying they would be there between 10 - 1. Saturday came and around 11:15 Rob showed up to do the work. I had pointed out a downspout that was clogged that was causing me problems every time it rained as the gutter was overflowing right where my front door was. He quickly got to work and was able to clear the clogged downspout and the other parts of the gutters. He appeared to be very thorough in doing the work and did not rush through it. Unfortunately, while unclogging the downspout using the high pressure water, it appears some of the debris escaped through the seams where the downspout pieces connect and came raining down on my car below. Not a big deal, as it just needed to rinsed off and in hindsight, I should have probably moved the car prior to the work starting. To Rob's credit, when he came down off the roof, without me even asking, he rinsed to car off (it was actually a car wash instead of a rinse due to him being so thorough!) Needless to say, I was very pleased with the service and would highly recommend this company to anyone. I already got an estimate and plan to use them in the spring to power wash my patio.