Power Home Remodeling logoApproved Pro
Approved Pro

Power Home Remodeling

4.2(
262
)
Roofing, Window Service, Doors,

About us

As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers. Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services. Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, or attic insulation.

Business highlights

Eco Friendly
Family owned & operated
LGBTQ+ Friendly
33 years of experience

Services we offer

Slider Windows, Double-Hung Windows, Casement Windows, Picture Windows, Bow Windows, Bay Windows, Garden Windows, Architectural Style Windows, Awning Windows, Oriel Windows, Fortitude Roofing System, Vinyl Siding, Stone Manor Siding, Sliding Glass Doors, Entry Doors, Gutters, Attic Insulation

Services we don't offer

Power Home Remodeling does not repair products that we have not installed.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
Our recent projects
  • 16
    View Gallery

    Assorted photos uploaded by Power Home Remodeling

  • 12
    View Gallery
    2022

    A Makeover to Match

    Gutter Repair and Replacement
    Roofing
    +2 more
  • 8
    View Gallery
    2016

    Full Home Remodel - Siding, Windows, and a Roofing system

    Roofing
    Siding Service
    +1 more
Reviews
4.2262 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
2%
2
3%
1
15%
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Filter reviews by service

Showing 251-262 of 262 reviews
Donald A.
Sep 2013
1.0
Roofing
$30,000
Sales presentation was like a high pressure Time Share Sale. Spent hours trying to convince us we had to sign contract NOW or deal would be LOST. Signed so I could end discussion. Cancelled next day. Later found out quote was TWICE the PRICE of other qualified Roofing Contractors. STAY AWAY.
Response from Power Home Remodeling

"Member, I'd like to apologize for the poor experience. This is clearly not the type of emotion we intend to engender within our customers and I would like the opportunity to speak to you about this personally. I'd like to learn more about your experience so that we can take appropriate action here internally to assure we can address the issue. Please feel free to contact me using the information below. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x2260"

Valerie E.
Sep 2013
4.0
Window Service
Yes, I recommend this pro
$6,500
The quality of the product stands out to me the most. Power Home Remodeling Group LLC's pricing is competitive and their professionalism is excellent. I would recommend them under the condition that the initial contact with them is having a service provider come out to demonstrate the product to you. You have to be prepared to dedicate about 3 hours of your time for that person to come into your home to explain the product to you. There's no way about it because they need to educate you about the product, why it costs what it does, and why they feel their product stands out versus everybody else which is great. If you don't have the time then make sure you have adequate time where you can because it will eat into your personal time which was a bit of a shock for us. The demonstration was informative, adequate, and because of the demonstration we did get the windows.
Sheila T.
Sep 2013
1.0
Roofing
Representative came to the door and offered free roofing estimate and made an appointment. We recently (4 years ago) had 1/2 our roof done and their estimate would only be for a full job. They also insisted they could only do this if both myself and my wife were present. We cancelled the appointment. They called to reschedule and I stated I was no longer interested.They called back daily for a week, then weekly for a month, and I still get periodic calls which I refuse to take.
So no, they didn't actually do anything wrong but they clearly are in the business of high pressure sales tactics. The liberally quote being invited to join a variety of business origanizations as a testament to their quality and professionalism but when I explored these it was impossible to find anything to indicate what criteria there were for member businesses in these organizations.
Response from Power Home Remodeling

"[Member name removed], If you'd like to learn more about our various certifications, awards and affiliations, please feel free to visit any of these pages: Better Business Bureau: bbb.org/washington-dc-eastern-pa/business-reviews/windows-installation-and-service/power-home-remodeling-group-inc-in-chester-pa-80011989 NARI: nari.org/PowerHRG/ Standards / Criteria for NARI Membership: nari.org/about/standards/ Various other awards and affiliations: powerhrg.com/meet-power/awards Regarding the frequent phone calls - I've flagged your profile and you will no longer receive calls. If you'd like to discuss this further, please feel free to contact me directly. Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x2260"

JOSEPH P.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
$8,000
My experience with Power has been exceptional. The crew arrived early, worked quickly, and cleaned up completely. The QA manager Andrew Smith and Project Manager Brian Smith were extremely helpful and knowledgeable. A+ experience from start to finish!
Jean C.
Aug 2013
2.0
Roofing
$20,000
Gentleman comes in and and the first thing I told him was that I did some checking and found that most of the jobs they do cost about $20,000 and if that were the case, thank you, but I didn't want to waste his time knowing full well that I do not have that kind of money to spend. I'm rebuilding after Sandy and the funds are running out. He says that the price would depend on the size of the roof and they do financing and since it was a free estimate, I had nothing to lose. So, he goes into detail about how they do business, shows me the materials they will use, checks the roof. Long story short, he is very thorough, so thorough that it took 2 hours and I start getting ansy (knowing myself that I will probably agree to have them do the work) and ask him to please just give me the bottom line. How much is this going to cost me. Well, if I sign a contract today, the cost would be $18,000 ($307 per month for 5 years). If I wait, the cost would be $20,000 ($733 per month for 5 years). Keep in mind that these numbers might be off a few dollars. I told him that I would like to wait until Monday to decide since I wanted to run this by a family member since I am a single female and wanted someone with some knowledge to assure me that I was getting a good deal. He said, sorry, if I don't sign today the cost would be $733/month. Couldn't assure me that interest rates would not go up ???????? WHAT????? are you kidding me?????? Do the math. If I, in fact, signed today Monday, it would have cost me well over $40,000 for this roof. Sooo.........unless you are prepared to sign on the dotted line on the day you receive your free estimate, don't bother even calling this company. This is a disgrace. It's unfortunate because I probably would have used them,
Peter R.
Aug 2013
1.0
Roofing
$50,000
A tale of two roofers: A Young man comes to my door and offers his company to do a free estimate on my roof. (Who doesn't do a free estimate?) He calls his supervisor to set up the appointment. He hands me his phone for me to confirm. He hands me a card with my appointment time written on it. Two hours later a company representative calls me to confirm the appointment and the age of my roof. The next day I missed their call at 7AM, missed their call at 8AM, and then I called them back to confirm again, although annoyed by all the calling. I wait for my 10:00 AM appointment. At 10:45 AM I call to ask if they are coming. They say "NO." The appointment was not confirmed? Wow. I look at my appointment card and get angry. I call back and we negotiate a new appointment for 1PM, which requires a 2 hour presentation not disclosed prior to scheduling the appointment. So after all this, they quote me a low $19,500 (without all the bells and whistles) if I sign that day or anywhere from $30,000-$50,000 for the work to be done in next year, depending on the selected work to be done. And they offer low interest financing! Oh, boy.
Prior to their visit I had an estimate done by a local roofer, who had reviews of A+'s from Angie's List, for $13,500.
Moral: Power Home Remodeling Group offers a quality product with a lot of hassle and an immense mark up. While they act professional, they need to keep it simple, like the local guy.
Response from Power Home Remodeling

"Member, I'd like to apologize for the frustration you experienced. Our confirmation policy was created with the customer's convenience in mind - we know our customers are busy - many times 'life happens' in between the time our customers originally schedule their appointments and the actual appointment date. This is why we always attempt to get in touch with our customers shortly before the scheduled appointment in order to confirm and assure our appointment time still fits within their schedule. Clearly, in this case, there were communication difficulties that inconvenienced you. We certainly apologize for that and would like the opportunity to make it up to you should you ever be in need of energy efficient exterior remodeling products. If you'd like to discuss your experience further, please feel free to contact me directly. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x2260"

Christopher P.
Aug 2013
1.0
Roofing
I got a knock on my door from this group asking if I wanted a free estimate on replacing my windows. I had been thinking about doing it anyway so I was willing to listen. The representative indicated that they were giving free estimates on window replacements (their own model not an Andersen or name brand) and they would be available today. They called the main office to schedule, and the office told them that the only time they had was the next morning at 9:00am. No big deal. I cleared my schedule and about 2 hours later I received another call from a representative looking to verify address and information. I did so and everything seemed to be going fine, then they asked if my girlfriend would be home... unfortunately she would be at work ,I told them, They responded by telling me they didn't want to come out as a result. I asked to talk to a supervisor and they told me that they only come out to homes with two adult occupants if both were home so that all questions could be answered of both spouses to cut down on their workload. I explained my situation and they wouldn't listen. I asked to talk to the supervisors' supervisor and he told me I could just leave a message. I refused and asked again for a transfer to a person who was his supervisor. He refused again. I explained to him that I was the customer, and the sole owner of the house and he still wouldn't bother listening. I informed him that his position was causing an inconvenience for me and he said he was trying to work with me to which I responded that he clearly wasn't since he wasn't sending someone out as I requested. He then slipped and indicated that HE WAS DOING ME A COURTESY AS A FREE ESTIMATE and inferred that MY BUSINESS WASN'T AS IMPORTANT as a customer who had paid for the estimate.
I would never use them to do anything. They're sneaky, they lie and they aren't willing to work with customers.
Response from Power Home Remodeling

"Member, First, I want to apologize for the inconvenience and frustration you experienced. Clearly, this is not the type of feeling we want to impart on our customers. There was clearly some communication difficulties between both parties and that's something I'd like to have cleared up immediately. At your convenience, please contact me directly so that we can address this issue and better serve you. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"

Viran S.
Jul 2013
4.0
Roofing
They were much more expensive compared to other companies. They kept calling even when I didn't use them so their marketing was very aggressive. That was a major problem.
Alan V.
Jun 2013
5.0
Roofing, Doors
Yes, I recommend this pro
$23,000
The sales staff has an impressive presentation on the roofing system; it's not just tar-paper and shingles. This is a GAF architectural roof with a 50-year transferable warranty. It's also hurricane proof (they use it in Florida too). If there's any problem with the roof GAF will take care of it. One of the details in the warranty requires 6 nails per shingle (some installers use only 4, that voids the warranty). You might want to price other installers and details before Power Home Remodeling gives you a quote. They tend to be a little high-pressure on sales. They are very responsive if you have questions or issues.
Roofing materials were delivered 3 June. The crew came on the morning of 4 June. They put plywood panels against the house to protect the plants and shrubs and tarps around other areas. They brought a dump truck so there wouldn't be a dumpster sitting in the drive for a few days. They removed the old roof, repaired any rotted spots, and proceeded to install the new roof system. It has a lot of good features including protection against water getting in from an ice dam, and peak ventilation. In addition, all the caps of vents (kitchen and baths) were replaced with color-coordinated weather-proof caps. The new roof looks nice from any angle.
Due to an internal miscommunication, they trashed my TV antenna, so I had no TV for a few days (check out my write up on "TV antenna installers"). To their credit, they admitted the error and paid for a replacement TV antenna and installation.
When the install was completed, they had a large magnet device on wheels with a handle which they ran over the lawn around the house to pick up nails. I did find more nails around although I tried to keep the garage and driveway clear. On 8 June I found a roofing nail in a front tire, so had to get that repaired. I suggested they might want to use the magnet around the driveway and maybe into the street after they move the dump truck out of the way.
On 5 June when I switched on my kitchen range hood, it wasn't drawing air. In the process of removing the old roof, debris had fallen down the rectangular ductwork and was lodged in the elbow against the backdraft flap preventing the hood from drawing. I pulled the elbow off, disassembled the ductwork, dumped out the debris and reassembled it. Works like new.
On 24 June they came early afternoon with a new door for the rear of the garage. The old one had rusted and rotted from the sprinkler hitting it (since adjusted). The new one is much nicer than a garage needs, but it is maintenance free. Mike and Larry did a really nice job on the install. This door is better than the other ones on the house. Nicely sealed and trimmed. They even covered some treated wood I had installed years ago outside the door underneath the aluminum sill to support it.
One of the agreements for the roof installation was to retain the gutter guards. I found a piece of gutter guard behind some shrubs and noticed there were additional sections missing. Project Manager Brian Smith got some new pieces and made sure everything was in place before they picked up and left.
Overall: great products, great service.
Lynne D.
Jun 2013
1.0
Roofing
$22,000
On the day of the appointment, I received a phone call from the rep who without identifying himself, stated "I just want to check to see if tonight is still good?". I asked who was calling and he then identified himself. The representative was prompt however, once inside my home his behavior was erratic. He was sweating profusely despite the fact that my A/C was on 67, came without a pen or a tape measure and asked for my assistance in measuring the roof. Highly unprofessional behavior. He made a statement about not playing games with the homeowner and became irritable when I replied that a "first visit discount" was very much a game.
The appointment was for 7:30 pm and I was told by the person who called the day before that the rep would give me an estimate and be on his way, which would take about 30 minutes. At 8:15, I still did not have my estimate and was becoming uncomfortable with the rep and his behavior. He asked to get into my attic (which is in my bedroom) and I said no, I was not comfortable with that. At 8:15, I began telling the rep that I needed to end the appointment. He became irritable once again and asked me, "what did you think-that I was just going to come in here and give you an estimate, and leave right away?". I was speechless and considered calling the police. Not wanting to irritate him further, I allowed him to finish. He did not leave my home until 8:40. I was rather shaken by the entire appointment.
The next day I contacted the company to report the incident, with the hope that another homeowner would not have to experience an incident like this. The regional manager of NJ did promptly get back to me. Upon hearing my story, he said "so basically, he made you uncomfortable?" as if I were the one with the problem. He then asked (completely inappropriate for this conversation) "Did the rep get into your attic?". At this point I realized this conversation was falling on deaf ears. At the end, he gave me the obligatory "I am sorry you had this experience...", but it certainly lacked any sincerity and I am quite certain this company will continue with its current practices.
Oh, and did I mention the quote? It was $22,000. My parents had their roof done a few years ago and it was $6,000 by a top rated Angie's list member. Their home is much larger than mine. I would not recommend having anything to do with this company.
Response from Power Home Remodeling

"I'd first like to address the price discrepancy between quotes you received. The warranty Power offers for our Timberline Ultra HD shingle is the 'System Plus' warranty - a warranty we're able to offer because we only utilize GAF products throughout the installation of a complete roofing system. This warranty lasts for 50 years, is transferable to the next homeowner, and covers all costs involved in a potential replacement - removal, labor, and materials. In addition to a significantly longer warranty, our guarantee extends to the entirety of the roof - do you have an issue with the underlayment? The flashing? The ridge vents? We'll replace it for free. The warranty you received as a part of your roof will not cover the entirety of the roof - only shingles. In order for the warranties of the shingles to be valid, you need to use other GAF components within the roofing system - we utilize GAF Weather Watch and Water Shield, GAF Deck Armor, GAF Pro Start Starter Strip, GAF Cobra Ridge Vents and GAF TimberTex cap shingles, which meaning every aspect of your roof is covered with a premium roofing product. If your roof does not consist of these products, there's a good chance your warranty is already voided. In addition to all of this, Power has been awarded Master Elite certification by GAF - their highest installation training certification - and we've recently received "The Gold Circle" Award from the NRCA (National Roofing Contractors Association) and the Consumer Protection Excellent Award from GAF for never cutting corners or compromising the quality of our product in order to offer a lower price. We understand our product isn't for everyone - premium products typically are not - but If you want to purchase a roof that you will never have to worry about or invest another dime into - our roofing system is the route you want to choose, hands down. Power does not compromise or cut corners in relation to its quality - when you choose Power, you choose peace of mind. In relation to the pricing structure, the reason we're able to offer such a steep discount on the first visit is simply a matter of efficiencies. We visit hundreds of customers everyday. By offering our customers a steep discount for an agreement that evening, we effectively eliminate costs from the potential project. It is simply more cost-effective for us to come to an agreement on cost if our customers are ready to move forward. And if we can come to an agreement, we push those cost savings right on to the customer for their trust in our products and team. At the same time, we realize asking customers to make a commitment on a large project in one evening is not something everyone can do. Therefore, we believe we offer other cost-effective options that allow you to consider Power while you schedule additional estimates are sit on the quote until you are ready down the line. We are extremely confident in our products, warranties and level of service and while we are transparent that we are not the cheapest game in town, we feel our customers will ultimately choose quality over the lowest bid. While I am sorry you did not enjoy your experience, please understand that our products and processes have resulted in over 87,000 happy customers in our 20 years of business. We are committed to delivering the best remodeling experience the industry offers for our customers, so when we receive reviews such as yours, we take them seriously. We will address your review internally, but if you'd like to contact me directly in order to discuss it further, I'd be more than happy to talk. Please feel free to contact me using the information below. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"

Ervin S.
May 2013
5.0
Window Service, Doors
Yes, I recommend this pro
$27,000
The products offered were excellent. The best ratings in the market on efficiency. (Jeff) The sales person explained all the features and the benefits of the products offered. We were very impressed with the energy, noise and security efficiencies of the new products. The installation was placed 3-4 weeks after the sales meeting. The crew showed up on time and took care of all the aspects of the installation professionally. Marc was patient, professional and paid attention to the smallest details of work. I would definitely recommend the product and the company to anyone looking to perform an upgrade on their windows or doors.
Allen O.
May 2013
2.0
Roofing
$20,000
The estimate went well after sitting down with the agent to discuss prices I was given an original price of 25,000 dollars but told if I acted immediately they would be able to do a deal and bring the price to 20,000. And then again it could go as low as 18,000 if I locked it in right away. While the representative was professional and very knowledgeable about his product the price was far out of the realm of all of the other roofers who had given estimates using virtually the same products and nowhere near that price even after adding in any difference in material costs. They were almost twice as much as the roofer I used , after calculating the extras
Response from Power Home Remodeling

"Thanks for taking the time to write. I want to take a moment to explain our first visit discount, so that you better understand our pricing and why it is structured in the fashion it is. The reason we're able to offer such a steep discount on the first visit is simply a matter of efficiencies. We visit hundreds of customers everyday. By offering our customers a steep discount for an agreement that evening, we effectively eliminate costs from the potential project. It is simply more cost-effective for us to come to an agreement on cost if our customers are ready to move forward. And if we can come to an agreement, we push those cost savings right on to the customer for their trust in our products and team. At the same time, we realize asking customers to make a commitment on a large project in one evening is not something everyone can do. Therefore, we believe we offer other cost-effective options that allow you to consider Power while you schedule additional estimates are sit on the quote until you are ready down the line. We are extremely confident in our products, warranties and level of service and while we are transparent that we are not the cheapest game in town, we feel our customers will ultimately choose quality over the lowest bid. In business - and in life - you typically get what you pay for. We offer a premium product and service that may not be for everybody, but has resulted in a 99% customer satisfaction rate over our 20 years in business. Take a look and see what some of our customers have had to say about their experience: http://www.guildquality.com/cr/Power-Home-Remodeling-Group/6XD528214094JAG/ If you'd like to discuss this further, please feel free to contact me directly. Yours in Service, Ray Lodato Customer Advocacy Manager Power Home Remodeling Group 610.874.5000 x 2260"

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FAQ

Power Home Remodeling is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 9:00 AM - 3:00 PM Sunday: Closed
Power Home Remodeling accepts the following forms of payment: Financing Available, Check
Yes, Power Home Remodeling offers free project estimates.
Yes, Power Home Remodeling offers eco-friendly accreditations.
No, Power Home Remodeling does not offer a senior discount.
No, Power Home Remodeling does not offer emergency services.
Yes, Power Home Remodeling offers warranties.
Power Home Remodeling offers the following services: Slider Windows, Double-Hung Windows, Casement Windows, Picture Windows, Bow Windows, Bay Windows, Garden Windows, Architectural Style Windows, Awning Windows, Oriel Windows, Fortitude Roofing System, Vinyl Siding, Stone Manor Siding, Sliding Glass Doors, Entry Doors, Gutters, Attic Insulation
Power Home Remodeling does not repair products that we have not installed.

Contact Information

395 N Service Road, Suite 102, Melville, NY 11747

Service Hours

Sunday:Closed
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 7:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 7:00 PM
Saturday:9:00 AM - 3:00 PM
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