Bell Mechanical, LLC logoApproved Pro
Approved Pro

Bell Mechanical, LLC

Heating and Air Conditioning Service, Insulation Service, Metal Fabrication and Restoration,

About us

Bell Mechanical, LLC is a customer focused heating and air-conditioning company that was originally started in 1980. Located in Mahopac, NY, we employ highly trained people whose goal is to make our company the best service company in Westchester, Dutchess, Putnam and Fairfield County. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. This is why Bell Mechanical continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you've been missing!

Business highlights

Emergency services offered
45 years of experience

Services we offer

Gas oil furnaces and boilers, heat pump systems, hybrid systems, install radiant heat, geothermal systems, snow melt systems humidifiers, hydro-air systems, in-house cad, cam department, construction management, pro-active safety programs, value engineering procedures, technical support, consulting services, design/build turnkey projects,central air conditioning & pool heat pumps.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

first responder discount also available

Accepted Payment Methods

  • Check
Reviews
4.2104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
8%
3
4%
2
5%
1
13%

Filter reviews by service

Showing 1-25 of 104 reviews
Danielle G.
Dec 2024
1.0
Heating and Air Conditioning Service
$29,000
Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues.

Angela P.
Jun 2023
1.0
Heating and Air Conditioning Service
do not use this company consumer be aware our work was supposed to be completed weeks ago. time after time they have been late, done the wrong things, have been sloppy, brought the wrong materials, do not communicate, clog up toilets and do not rectify things and are just awful to begin with. do not drink the kool aid by the "good" reviews and utilize these horribly incompetent people ***** ETA now they are calling us begging me to take down the review. That goes to show what kind of company they run. This is all 1000000000% integrity ridden and our horrific experience with them. Consumer beware
Response from Bell Mechanical, LLC

"We strongly disagree with this posting. This client originally posted a 1-star review with relatively vague complaints. We contacted the clients seeking to resolve any concerns or issues, and they demanded $5,000 to take down the review. After we said we would not pay, they brought up a damage claim. In their review (before 6/22/2023) there is no mention of any damage and there was no mention of damage to us prior to their request for $5,000. After following up numerous times for clarification of damage, they sent a picture of two small holes from a drill bit next to a grille. We offered to rectify the very small holes, but the client turned down the offer. Even later, and long after we were at the job site, they brought up another new claim of damage to their floor. We did not damage the floor and don’t understand why this claim was brought up so long after we were on site and not mentioned in our many prior communications. Their first claim was that we did not finish before their vacation. We told them in advance that we would likely not finish in advance of their vacation, but could return when they get back to town. We even swapped out a crew in an attempt to finish before their vacation. They treated both crews poorly and all the workers at this job asked not to return. There were workers from other companies at this job site. We have no knowledge of us plugging up a toilet, but yes workers do need access to bathrooms at work sites. With your previous messages there seemed to be a suggestion they should not have access to restrooms. We did ask this client to take down the review. We performed a high quality installation under difficult circumstances. Looking at this customer’s other reviews we believe there is a pattern: a bad review for a pet adoption agency, a bad review for a nursery school, a bad review for a cleaning company, a bad review for a florist, a good review that was changed to a bad review for a sushi restaurant, and bad reviews for quite a number of other businesses."


Deborah M.
Nov 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
Swamp cooler repair

Peter C.
Aug 2020
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
$500
The service man was pleasant and informative. He did a great job!!!

MICHAEL K.
Jul 2018
1.0
Heating and Air Conditioning Service
Never responded to my quote request
Response from Bell Mechanical, LLC

"I am sorry Mr [Member Name Removed] unfortunately I do not see in our records your request for a proposal. Please call my cell number to try and straighten this out 914-490-1714 I apologize for the inconvenience"


Tom K.
May 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Matt and Phillip arrived on time. They discussed how they were going to install unit. They covered all floors with covers so not to dirty house. They were diligent, polite and answered every question. Installed unit the same day. At the end of the job, they went over the manuals and showed us the use of the unit. Everything went smoothly and unit works great.

Virginia K.
Jan 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,200
They came out and gave an estimate for a new boiler and we contracted with them for the replacement. The technicians seemed very knowledgeable and thorough. We had a few issues after the installation with air getting in the line and blocking the flow of hot water. However, Our installation came with a 1 year service contract and they returned to remedy the problem promptly and professionally. Bell stands behind their work. We would recommend Bell and will use them in the future.

Monique R.
Nov 2017
N/A
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,000
..

Richard S.
Sep 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great experience from quote to installation. Dave Hopper provided a quote and showed sincerity and world class customer service from when I met him through the day of installation. Joe the installer was top notch during the entire installation process. Dave followed up the day after to ensure everything went ok. The entire process was a pleasure and I am and extremely satisfied customer.

Cindy K.
Sep 2017
1.0
Heating and Air Conditioning Service
Horrible. We hired them to design and install HVAC for a large project. The honeymoon stage of the sales went well and we trusted Keith Bell to guide us and make appropriate suggestions to support a 10,000 SF home with 8 zones. While everything seemed to be fine, it wasn't till we were living in the home did we learn what a disaster of a job they did. We were sold old, out of date units, the design was totally sub standard for the size of the home, we leaked freon constantly and spent every Summer for the first three years without AC. After numerous service calls to no avail, we finally hired another company and have replaced every air handler, condenser, thermostats, duct work, everything. There are so many really qualified, legitimate choices in Westchester. Bell is not one.

Bob M.
Sep 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I was impressed and inclined to contract Bell. I was outvoted by the actual homeowner who felt it better to stick with the fuel supplier with whom she had a long standing relationship. Everything about Bell seemed Top Notch and my confidence in them is high.

Vic S.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,400
The installation went very well. When a part arrived damaged, they discovered the issue and had a new one delivered within an hour. The installers were very conscientious and took precautions to avoid leaving a mess. There were two relatively minor issues that we became aware of after the installation and Bell came back promptly and fixed them without complaint. I don't have a good context for the price, but it seemed reasonable in the context of my neighbor's installation and my previous dealings with them on service had been good.

Renee S.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$120

Carl K.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
It's good. But it's always hard to get an appointment with them when you call them. Everything else is fine. I guess they are busy. You have to wait a long time until they are available. For instance, my son called for an appointment and they said they would call us back when you move in your house. The house was available for them to do the work but they didn't want to come. I thought that was a little crazy. I guess they are a little busy but it's just hard to get an appointment. I have a plan with them,

Roger B.
Jul 2017
2.0
Heating and Air Conditioning Service
Initially (15 years ago) they were responsive and did good work for which we paid them promptly. Over the years they have gone down, first they wouldn't stand behind their work, they sold their maintenance operation to a shady outfit that tried to claim $1400 for a $200 job and then were totally unresponsive when we asked them to install a humidifier wasting 6 months of our time.
Response from Bell Mechanical, LLC

"Our last contact with Mr. [Member Name Removed] was in February 2015. The humidifier canister was bad and Bell recommended replacing the canister or installing a newer Aprilaire 800 humidifier to replace his old humidifier. Our service department was never sold. Bell has been servicing customers for 37 years. We are sorry you feel you have not received satisfactory service."


Margaret R.
Jun 2017
2.0
Heating and Air Conditioning Service
$129
The 2 men that came barely spoke English. I explained the problem I was having. They were there for over an hour and did not fix the problem. They pointed to some "possible" problems. Honestly, they did not know what the problem was so how could they fix it. When it was clear to me that the issue was not resolved, I called another company which diagnosed the problem within 10 minutes and fixed it. I would not call Bell again for any heating or A/C services needed. I am very angry that I paid $129 for nothing.....live and learn. ************************************************************************************************************* The provider subsequently contacted me and apologized and will be issuing me a refund for the service call.
Response from Bell Mechanical, LLC

"When Bell became aware this customer was not satisfied, we contacted her, apologized and refunded her service charge of $129 plus tax. We have since been called back to this customer's home and have satisfactorily completed another separate repair issue."


Robert B.
May 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Excellent work.

Erik I.
May 2017
5.0
Heating and Air Conditioning Service
$7,000
They did a pretty good job. It went pretty quickly. The follow up was good, I guess. There was nothing that they could have done better for that service.

William S.
Apr 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were very professional and did a great job.

Nibedita R.
Jan 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$400
We finished our basement last year. At that time we upgraded our existing furnace so that we can heat both main floor and basement. Another HVAC contractor (not Bell Heating) performed this task and added two zone dampers for the two floors. After this work was complete, the main floor was always overheated. Since the original heating contractor refused to fix this problem, I contacted Bell Heating. George from Bell Heating explained that the zone damper for the main floor is stuck at open position blowing hot air all the time. The original zone damper was in a very difficult to reach position above a corridor and there were gas and drainage pipes surrounding it. George and his supervisor worked very hard to cut ductwork to extract the old zone damper and patched the hole. They ordered a new one to replace it. When the new one arrived, they placed the new zone damper in a position which can be easily accessed. This work involved repeated visits from Bell because the damper was not a size that is readily available in market. Now everything is working fine and main floor heating is again controlled by the thermostat as it should be. I am very pleased with Bell heating for fixing this problem.

Julie C.
Nov 2016
1.0
Heating and Air Conditioning Service
$7,100
Still waiting on answer. It's obviously not important to them.

Gerald T.
Oct 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$400
My 2.5 yo HVAC blower motor stopped working (installed by another vendor). Bell replaced the motor under warranty - we paid for labor. The new motor caused a new vibration in the blower. Omar was extremely helpful in diagnosing and fixing the new vibration.

Paul W.
Jul 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
We would use them again.

Paul W.
Jul 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I would use them again.

ESTHER S.
Jul 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown
Showing 1-25 of 104

Licensing

Bonded

Insured

Licensed*

Trade License Number

HTG.0404428-S1

Trade License Locale

CT

Trade License Authority

Connecticut Department of Consumer Protection - Home Improvement

Trade License Expiration

08/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bell Mechanical, LLC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM
Bell Mechanical, LLC accepts the following forms of payment: Check
Yes, Bell Mechanical, LLC offers free project estimates.
Yes, Bell Mechanical, LLC offers eco-friendly accreditations.
No, Bell Mechanical, LLC does not offer a senior discount.
Yes, Bell Mechanical, LLC offers emergency services.
Yes, Bell Mechanical, LLC offers warranties.
Bell Mechanical, LLC offers the following services: Gas oil furnaces and boilers, heat pump systems, hybrid systems, install radiant heat, geothermal systems, snow melt systems humidifiers, hydro-air systems, in-house cad, cam department, construction management, pro-active safety programs, value engineering procedures, technical support, consulting services, design/build turnkey projects,central air conditioning & pool heat pumps.

Contact Information

200 Rte 6, Mahopac, NY 10541

Service Hours

Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
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