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Custom Cuts Building and Remodeling Inc.

Founded 2011 • With Angi since May 2012

Owner operated, quality oriented, and satisfaction a must.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

1.0

(3) Verified Reviews

Showing 1-3 of 3 reviews
robert F.
1.0
07/07/2019
The owner Scott showed up, we talked about the work to be performed and we scheduled a date to start work. We then sat down and discussed materials, building permit, etc... Scott asked me if I wanted to handle the building permit and the materials. I have never hired a contractor so I assumed that the contractor typically does this part of the contract and I was a little intimidated. He then told me that he would take care of everything and he would even draw up a plan of what he was going to do and that the inspector would more than likely accept the drawing and give us the permit. I gave Scott a $13,789 deposit for materials and half the cost of labor. Then after several calls with Scott, he told me that the 12" pad that was preexisting structure was on, was not up to code per the building inspector and it had to be removed. I told Scott I would remove it, but winter had set in. So Scott and I settled on an early start date for construction in April of 2019. I rented jack hammers, a cement saw, a bobcat skidsteer and 2 roll offs(of which the roll off sank into my driveway and caused an additional $3,800 in damages). I broke up the cement and threw my back out in the process. I called Scott back to have his guys clean up the property so he could start work finally (late April). He came over, looked at what was left and told me it would be another 6 to 7. I said "hundred?" and he responded " no, thousand" then he continued by saying that he knows a lot of cops and he did work for them and when the jobs hit the ceiling of their budget, Scott worked out a payment plan with them so he could finish the work and make them happy. Now, my yard sits in rubble and my back was hurting. I contacted the local building inspector just to see why a pad 12" thick was not enough to build on and he told me no one ever contacted him regarding my property address. So now I sit nearly $20,000 in debt with 0 work done by this contractor. I want to point out that when I hired him, I went to home depot pro referral desk and they gave me 3 trusted contractors. I researched them all, looked over their websites, checked the better business bureau and made my calls. 1 contractor never returned my calls, 1 called back but told me that I was going to have to wait 6 month before he could even think about doing my project because he was headed South for work. So, I looked over Scott's info and he had an A+ with the BBB. The pictures on his website were plentiful and looked really professional. He had nothing but good reviews on his page. Seemed like a shoe in. I just, within a weeks time (today is 7/7/19), went onto his website again and noticed another person stating almost the same exact thing that I am posting here. I contacted that individual and they are pursuing legal action against him as well. DO NOT USE THIS CONTRACTOR. HE WILL TAKE YOUR MONEY AND RUN!!
Description of Work
rebuild a 3 season room
Category
remodeling
Anson M.
1.0
05/17/2019
Didn't go well. Got totally ripped off. Signed a contract and paid a deposit and the job never got done. The materials were never ordered, the schedule date came and went, and Scott stopped responding to texts or emails. He wouldn't answer his phone and I couldn't leave a voicemail because his box was full. Eventually he did respond to a text and agreed to refund the deposit. He never refunded the deposit. Don't be a sucker like me.
Description of Work
Deck replacement.
Category
remodeling
Ben K.
1.0
05/08/2015
Never showed Never called prior or post missed appt.
Description of Work
Provider 'Cold Called' from an internet service that we had enter a request about a job we needed done. Made a hard appt with us to meet and review job requirements and offer quote
Category
remodeling

Service Provider Response

[member name removed], I am truly sorry for the missed appointment and apologize for any inconvenience this may have caused you or your family. I might have made the call while out of the office and forgotten to put this on the schedule. Again my sincerest apologies as I don't claim to be 100% perfect but I will use this to improve our scheduling methods. I thank you for your feedback and will make it a point not to let this happen to anyone in the future

Phone

Address

133 Lower Herrington Rd.

Johnsonville, NY 12094

Other Information

Services offered

all phases of building and remodeling

Payment options

Check
Financing Available
Visa
MasterCard
American Express
Discover
PayPal

FAQ

Custom Cuts Building and Remodeling Inc. is currently rated 1 overall out of 5.

Custom Cuts Building and Remodeling Inc. is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Custom Cuts Building and Remodeling Inc. accepts the following forms of payment: Check, Financing Available, Visa, MasterCard, American Express, Discover, PayPal

Yes, Custom Cuts Building and Remodeling Inc. offers free project estimates.

Yes, Custom Cuts Building and Remodeling Inc. offers eco-friendly accreditations.

No, Custom Cuts Building and Remodeling Inc. does not offer a senior discount.

Yes, Custom Cuts Building and Remodeling Inc. offers emergency services.

Yes, Custom Cuts Building and Remodeling Inc. offers warranties.

Custom Cuts Building and Remodeling Inc. offers the following services: all phases of building and remodeling

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