Richard Young Window & Gutter Cleaning

Prompt and dependable, work was done efficiently both by Tim, who gave the estimate, and Brian and Jesse who did the work. Cleaned gutters and downspouts, repaired loose spikes and reconnected and secured elbows. Even but garbage cans back in place. Good price, good company!!! Thanks!

Tim called in response to my Home Advisor search. Offered to come and provide estimate later in day. Arrived, estimate was reasonable, had ladders and cleaned gutters and down spouts. All set for the winter. So nice to have someone actually call me back and do the work without waiting weeks.

I rate the quality of the work as "3" since I (like most homeowners) cannot inspect the work done and hope that gutters and downspouts work well in the next rain, melting snow, etc. And the mess they left behind downgrades their overall "work quality." I sincerely hope that the quality of their work is BETTER than their cleanup. There was NO cleanup. I had to walk around the entire house and bag ALL of the debris myself the following day. My gutters were full and needed a good cleanout - - as Tim, the very cordial and professional estimator was aware when he visited - - and the amount of debris left behind was considerable. PILES of clumped leaves, mud, and grunge were dropped IN and around my front shrubs extending the entire length of the house. Railroad ties along another side of the house were not even visible, being totally covered by chunks of gunk and mud-caked leaves. I literally filled a paper lawn bag TO THE TOP, tamped down with the heavy weight of wet leaves, mud and debris. In hindsight, I should have used two lawn bags and filled each half full to make them more manageable - - both for me and the bags! There was mud and gunk splattered over portions of the siding, clumps left on top of my (thankfully winter-covered) AC unit, and even black muck smeared on my kitchen window. Perhaps the extent of the mess left behind was attributable to the fact that Jim & Brandon arrived at 4:20 pm when it was nearly dark and left at 4:50, when it was virtually dark. I would hope maybe they would have cleaned up - - or at least tried to bag some of the debris - - if they could have actually seen what they were doing. As far as punctuality, in my case, both my request for an estimate and actual date of work, "slipped through the cracks." When I had not heard from them for more than a week following my initial contact for an estimate, I called and was told that I had indeed slipped through the cracks, but that Tim would try to make it out that afternoon, which he did. He was very knowledgeable, courteous, and professional, even giving me advice about my (improperly installed) storm windows. I thereafter received a call letting me know the work would be performed within the next two weeks. After three weeks had passed, and snowfall was forecast for the following day, I called to again make sure I hadn't fallen through the cracks. I spoke with Richard, also cordial, who said that I had been on the schedule for the previous day, but - - ironically - - "the guys ran out of light." As they had, in my opinion, when they ARRIVED at nearly 4:30 later that day. In addition, the actual cost of the job on the invoice ($145) was 20% over the estimate ($120). SO, I am just glad to have the job done. If the muddy hand prints, muck and glop left behind are any indication, I assume it was done thoroughly. Everyone I dealt with was courteous and professional, and they did respond - - after I followed up with phone calls on two occasions. My best advice would be to INS

An excellent job was done. To my surprise they got a downspout cleaned that has been plugged for 23 years.

Had to email several times to get a response. I should have looked elsewhere at that point. Two of the downspouts were not cleaned at all, and that was the work I stressed needed to be done. They were still completely clogged with dirt and the end of one was still buried in the lawn.

They were very efficient and professional.

Good,professional, and did the job in a timely manner. Just wish they would've blown off the deck when finished the job. But will hire again.

You will be amazed.110 % satisfied.

They did a good job, but were well behind their scheduled time. There was no contact to say they would be so late.

Great guys, polite, efficient. Can recommend to anybody.

Estimate was received timely. Worker showed up about an hour early. Work performed met our expectations. Worker was clean cut, polite and courteous.

they were great

The workmen did a good job. Great service very professional.

Great service,

great easy to work with

Great service very consciencious