Local family owned & operated full service auto collision shop. I-CAR certifications & NY State Licensed Auto Adjusters.
Clear Bra paint protector, Collision repair: expert collision repair, custom paint work SP also provides direct insurance claims services., dent removal, environment friendly spray booth, frame repair, full auto detailing / hand waxing. Window tinting, minor scrapes repair, paint-less dent removal, uni-body repair, widow replacements, windshield replacements. Auto refinishing & detailing: expert computerized color matching
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
15% | ||
0% | ||
5% | ||
5% |
"[Removed member name] we are sorry to hear that your repair at our shop did not meet your expectations. We STRIVE to reach 100% customer service satisfaction and are disappointed to see that we were not able to reach that level of service for you. We did search our records to see what type of work we performed for you and were not able to find a record under your name. If you do not mind please email us directly if you wish at [email protected] and if there is something further that we can do for you in regards to your repair we would be more then happy discussing the issue with you. As I said, we do work hard to make every customer happy, and wanting to come back to our facility, so again I am disappointed to see that you were not happy with our facility, if there is anything we can do to correct that we would be happy to. Thank you for choosing our shop for your repairs."
"Mr [removed member name], we are sorry to see that you gave us an unsatisfactory review in regards to a repair you had completed at our facility. If there is something more that we can do for you to correct a repair, or discuss why you were not satisfied we would be more then pleased to do so. We Strive for 100% customer satisfaction, and to see a grade of an F is disappointing to us, however it does appear that you stated you would use our facility again, or recommend us to others. So we would love to see you again, go over your repairs and see why it was that you were not 100% happy with us. Please feel free to stop in whenever you can, and ask for Chris or Victor. Thanks again for using our facility."
"THANKS SO MUCH (member name removed), just saw the review now! thanks for the kind words, glad we were able to help!"
"Thanks [member name removed] ! we are glad you used us also! ! ! come on back anytime!"
"Thanks Member....glad you were pleased, haven't seen a lincoln like that in some time so was our pleasure to work on your Mark :) Get that mustang in next for a polishing"
"GREAT, we are happy to hear how pleased you were with our service and Victor! Thanks for your business and if you ever need us we are here!"
"Hey thank Member you are our very first review on Angie's List! We thank you for using our shop and for being our first review. Because you are our first review we would like you to please stop in soon or call us to make an appointment for a complimentary FULL SERVICE DETAIL! Ask for Christopher!"
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