Approved ProHighlander Waterproofing, Inc.
About us
At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or [email protected]
Business highlights
Services we offer
Basement Waterproofing, Crawl Space Encapsulation , Floor and Wall Crack Repair , Foundation Repair of bowing walls , Yard drainage projects
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 15% | ||
| 5% | ||
| 3% | ||
| 6% |
Filter reviews by service
"We are sorry to see a less than stellar review from one of our valued customers. We are a full service foundation repair company, and as the review states, we did complete our service to satisfy the needs of the project and this required plumbing services that we covered the cost of, and at no additional cost to the customer. We are very happy to see the 5 star rating on the Customer Service segment of this review, as we pride ourselves on being prompt and courteous in all our interactions. We greatly appreciate the feedback and will continue to work to achieve a 5 star rating on every project we complete."
"We are sorry to hear that (consumer name withheld per their request) wasn't fully satisfied. We are always striving to provide 100% customer satisfaction on every project. When we completed this project, it was our understanding that the consumer was very pleased, and especially pleased with the additional work that was performed outside of the original scope of work, at no additional charge. We always welcome any feedback we receive and would have welcomed the opportunity to discuss these concerns that remained."
"David, We appreciate your feedback very much and are always striving to do our very best. Please contact the office at your earliest convenience so that we may follow up with you to discuss. We value each customer and our goal is always a 5 star rating. We apologize if we initially fell short of this."
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.