Founded 1996 • With Angi since September 2010
Service Provider Response[Member Name Removed], I apologize greatly for this lack of professionalism on our part. I as the owner take full responsibility for my staffs actions. We should have been upfront with you and told you that you were just too far away for us to service. Your residence is about an hour away from us. Our service area is at max 40 minutes. I will discuss with the office staff so that this does not happen again. I sincerely wish u good luck in finding someone closer to your area. Sincerely Joshua S. Owner of United Exteriors
Service Provider Response[Member Name Removed], Thank you for bring this to my attention. I am the CEO of United Exteriors and take this complaint very seriously. Please let me review the details over the next couple of days. And I will respond once I have all the facts. I will also try reaching out to you directly. I want my company to be the very best at what we do. When one of our customers has a bad experience, no matter what the circumstances is I want us to LEARN and handle it better the next time. So again thank you for bringing this to my attention. Joshua Smith CEO
Service Provider Response[Removed Member Name] , Thank you so much. Your comments are taken to heart. And I agree with your assessment of the situation. We need to order a little bit more. Thank you for being so understanding. Your house really did turn out beautifully. Thank you for being repeat customers of United Exteriors, I promise if next time we do any work for you or for anyone for that matter we will order a "lil extra". I will also pass your words on to the guys. They appreciate the feedback. They take a lot of pride in their work. Joshua Smith CEO
Service Provider Response( members name removed), I want to apologize but I think you have the wrong company. I am the owner of United Exteriors and we went through all of our estimates and jobs done and your name does not show up. I also googled your address and it is showing up as a apartment complex with no valleys. Please call my office directly I would like to get to the bottom of this. Sorry that you are having such a bad experience.
Service Provider ResponseThank you for your review let us know if there is anything we can do in the future to be awarded future business. Have a great day and enjoy your summer. JWS
Service Provider ResponseThank you very much, Don't hesitate to call if you need anything. We need more people like you in this world. ;) Wish you and your family all the best.
Service Provider ResponseThank you[member name removed]. Let us know if there is anything we can do for you in the future. You both have a lovely home, I wish you both the best enjoy your summer.
Service Provider ResponseThank you very much for letting us show you what we can do. Joshua Smith
Service Provider ResponseThank you for giving us the opportunity to serve you!
Service Provider Response[Member name removed] I am sorry that you are unhappy with the quality of work that we preformed. We do have a minimum charge. That minimum includes the cost of fuel, labor, maintenance, and overhead. Sometimes when we preform work we estimate that the work will take x amount of time to do it in. When a job runs longer that expected we do not go to the homeowners and ask them to pay additional costs. As the owner of my own home I do understand wanting to pay for what you feel is a fair amount of work done. Please give me a call to discuss 845-549-0788. so that we can hopefully continue our relationship. I feel that it is important to build long lasting relationships with all of my customers. I will wait for your call.
Service Provider Response[member name removed], Thank you for your review. We appreciate you pointing out to us what we missed, and we are glad that we were able to come back asap to fix. Feel free to give us a call for any other work that we can help you with. Since your review we have worked very hard to improve our work orders to keep this from happening. Thank you again hope to talk to you soon on your next home improvement project. Joshua Smith Owner
Service Provider Response[Removed member name], Thank you for the review. We are improving our processes everyday. And continue to work very hard on getting better. Please feel free to call me personally on the next project that you have. I want to make sure that everything goes extremely well for you. Thank you again for using United and writing a review.
Service Provider ResponseThank - You [removed member name], For the review let us know if we can help you out with anything coming up in the future. We wish you and your family all the best. Joshua Smith Owner
No Metal Roof Work: $500 OFF Roof Replacements for ALL Angie's List Members! See our Deals: Shingled, wood shake, and flat roofing specialists. We don't offer repairs. D M RING CONTRACTING, LLC was developed to provide the very best quality products and installation to the consumer. Our team consists of certified, highly skilled and motivated tradesmen; with core goals of ensuring a standardized and quality job is achieved every time. A wonderful experience is what we seek. When our company starts a job, it is worked at appropriate labor levels from start to finish, with no "Job Jumping" in between, satisfaction guaranteed. We have some wonderful references right down the street, who you can speak with and would welcome you to view our work.
2022 Super Service Award
Here at Rivers Edge Home Renovation, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services such as Roofing, Siding, Gutter Repair & Replacement, Window Installation, Door Installation, and much more. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!
Hudson Valley Windows & Siding is a family owned business since 1986. We believe in using only the finest products available today. We also believe that even with the best products, a job is only as good as the installation. This is why all of our installers are factory trained and certified. One thing we offer which you won't find almost anywhere else is, that the owner of our company is present during all installations. This is to ensure you receive the quality job that you were promised from start to finish.
United Exteriors is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
United Exteriors accepts the following forms of payment: Visa, MasterCard, Check, PayPal, Financing
Yes, United Exteriors offers eco-friendly accreditations.
United Exteriors offers the following services: Roofing - Asphalt Shingles, Metal, Slate, Clay Tile, Copper, EPDM, TPO, & Torchdown, Siding - Insulated Vinyl, Vinyl, Hardie Siding, Windows & Doors, Decks, & Skylights.