Having peace of mind about your home improvement project, is what we care about. Our home is to most of us our biggest investment in time and money. GREAT VALUE = quality work, clear and timely communication, courteous service. Call us at United Exteriors, ask to speak with Josh or Mark. We have installed more quality roofs in the Hudson Valley than anyone else. Let us help you get the most VALUE out of your next home improvement project. Joshua Pendergraft-Smith founded United Exteriors in 1996 while attending the College of Charleston. Nearly 20 years later he is still at the helm with craftsmen who have grown with the business; growth based on quality work, clear and timely communication, courteous service, = GREAT VALUE. This is not a job for me this is my passion. Tidbit – All contractors should do a day before walk thru and a final walk thru. To make sure you know what your getting and how the process should work. So the question is: On the last project you had done on your home did they provide that type of Service?
& Skylights., & Torchdown, Clay Tile, Copper, Decks, EPDM, Hardie Siding, Metal, Roofing - Asphalt Shingles, Siding - Insulated Vinyl, Slate, TPO, Vinyl, Windows & Doors
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"[Member Name Removed], I apologize greatly for this lack of professionalism on our part. I as the owner take full responsibility for my staffs actions. We should have been upfront with you and told you that you were just too far away for us to service. Your residence is about an hour away from us. Our service area is at max 40 minutes. I will discuss with the office staff so that this does not happen again. I sincerely wish u good luck in finding someone closer to your area. Sincerely Joshua S. Owner of United Exteriors"
"[Member Name Removed], Thank you for bring this to my attention. I am the CEO of United Exteriors and take this complaint very seriously. Please let me review the details over the next couple of days. And I will respond once I have all the facts. I will also try reaching out to you directly. I want my company to be the very best at what we do. When one of our customers has a bad experience, no matter what the circumstances is I want us to LEARN and handle it better the next time. So again thank you for bringing this to my attention. Joshua Smith CEO"
"Thank you for your review. We sincerely appreciate the feedback. We wish you and your family all the best. Joshua Smith CEO"
"[Removed Member Name] , Thank you so much. Your comments are taken to heart. And I agree with your assessment of the situation. We need to order a little bit more. Thank you for being so understanding. Your house really did turn out beautifully. Thank you for being repeat customers of United Exteriors, I promise if next time we do any work for you or for anyone for that matter we will order a "lil extra". I will also pass your words on to the guys. They appreciate the feedback. They take a lot of pride in their work. Joshua Smith CEO"
"Thank you [member name removed], we wish you are your family all the Best. Please let us know if their is anything you need in the future. Joshua Smith/CEO"
"( members name removed), I want to apologize but I think you have the wrong company. I am the owner of United Exteriors and we went through all of our estimates and jobs done and your name does not show up. I also googled your address and it is showing up as a apartment complex with no valleys. Please call my office directly I would like to get to the bottom of this. Sorry that you are having such a bad experience."
Had an excellent experience with United Exteriors. I got 3 estimates and United Exteriors was right in the middle. Mark was there for us whenever we had a question, the crew worked hard and did a great job, they were also very reasonable when it came to replacing any rotted wood they found and provided photo and video evidence of any issues and addressed them with me prior to them fixing it. They left the jobsite neat and clean and were very respectful and courteous. I would highly recommend them.
"Thank you for your review please contact us if we can help with any other projects in the future."
"Thank you for your review let us know if there is anything we can do in the future to be awarded future business. Have a great day and enjoy your summer. JWS"
"Wish you and your family good luck. Please let us know in the future if you need anything."
"Thank you very much, Don't hesitate to call if you need anything. We need more people like you in this world. ;) Wish you and your family all the best."
"Thank you[member name removed]. Let us know if there is anything we can do for you in the future. You both have a lovely home, I wish you both the best enjoy your summer."
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