PLACE FURNITURE GALLERIES

Unfortunately, I did not Google this company prior to leaving a $2,000 cash deposit with them for a sofa & loveseat. There are dozens of complaints reported on-line, however, not here. There is even a Facebook page "The Place Furniture Galleries Fraud Victims!"

Their customer service is non-existent. They will never return your call requesting information on long overdue deliveries. I had to personally go into the store when the saleswoman was in.

They are now using the name Your Home Furniture of Long Island. Please see my review under that name. Regardless of their name change, it's the same store. Do yourself a favor......don't go there!

Worst shopping experience. Please read my review of Your Home Furniture or at least check these sites:


http://www.consumeraffairs.com/furniture/the_place.html?page=2

http://www.ripoffreport.com/r/The-place-furniture-galleries-farmingdale-ny/internet/The-place-furniture-galleries-farmingdale-ny-Julio-Martin-Ann-Marie-Susan-Katie-Julio-991586

http://www.yelp.com/biz/the-place-furniture-galleries-farmingdale

https://www.facebook.com/ThePlaceFurnitureGalleriesFraudVictims

http://www.bbb.org/new-york-city/business-reviews/furniture-retail/the-place-furniture-galleries-corp-in-farmingdale-ny-53472

http://longisland.citysearch.com/profile/7500310/farmingdale_ny/the_place_furniture_galleries_showroom.html

The people in this store have no clue what they are doing, why would you sell somebody something and have no idea when or were it is shipping from. After talking to them over a half a dozen times and getting lied each and every time, they never call you back nor even send you an email to update you about your order.
All i have to say is stay away, I know I'll never spend my money at this store again.

Update: 11/2012
Called and canceled this order, didn't seem like they cared one way or the other, they still had no clue were my order was. They did refund all my money thou . Ended up going with Raymour and Flanigan, got my bedroom set with in 4 days and we are very happy with it

I have called and yelled at them. I feel they were dishonest and misleading with this issue. If purchasing items from this company, I highly recommend that you find out exactly where the furniture is coming from. I am very upset and feel that they have taken full advantage of me. I feel they do not care when my furniture comes. Since I have been waiting for the furniture to come in, clothes are ever where because we have no place to put them.

Terrible service. Was committed to receiving dining room in 4-5 weeks. After several issues, and poor follow-up from The Place, I canceled my order after waiting 15 weeks. Manager admitted her customer service is terrible. Will not purchase from them ever again. My sister had a similar experience.

Don't know yet since it will be at least six weeks before I get a delivery. Hopefully, they'll bring the right couch this time. I'd be very weary of using a company with such poor service and such rude customer service reps.