Edward Mojica Installations
About us
Garage door showroom our own fleet of trucks ,staffed office Clopay authorized dealer,lift master pro vantage dealer ,rebates available credit cards accepted .We also provide to the do it yourselfer.
Business highlights
Services we offer
Sales and service of garage doors, door openers & security doors., entry doors, fire doors, gate operators, hurricane shutters, retractable awnings, rolling steel doors, security shutters, storm doors
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 3% | ||
| 1% | ||
| 2% |
"Thank you for the glowing review. As always we try our best to be punctual and responsive to our customers needs. Don't forget to maintain your door by lubricating it 3-4 times per year. Have a great summer!!"
"We appreciate your business and taking your time to rate us on Angie's list. In December we replaced parts on you garage doors, but it is extremely important for overall door functioning to lubricate tracks and moving parts 3-4 times per year. Should you have any questions about overall door maintenance, our office staff will be happy to assist you."
"Sir we do apologize for our lack of communication with you. You have listed that the call was made on Jan. 3rd. That day we were closed due to a snowstorm and the manager whom you spoke with would have been unable to schedule you because we did not know how bad the day, and days following, would be. I am looking into this matter to ensure that during these situations the breakdown in communication does not occur. Thank you for informing us of this situation. Once again, we apologize for this lapse in service. Thank you, Nicolle (Office Manager)"
What is most upsetting is that had we taken his word for it we would have been laying out hundreds for a new system. He never even inspected it and just jumped straight to the conclusion that we needed a new system. Had my wife not pushed him to do more work, we would have been seriously overcharged. We have every right to expect that a serviceman will do at lease a reasonable inspection before trying to push us to a new system. And as a result, we are quite dissatisfied with this vendor.
"Thank you for the wonderful review. All our installers take pride in their work and do the best they can to make our customers happy. Please do come into our showroom to review the storm doors we sell. We only carry lines of products that have exceptional quality and great customer service. We look forward to seeing you again."
"Thank you for contacting our company. We are more than happy to provide phone assistance when we can (ie. changing batteries, aligning photo eyes)."
I spoke with Mr. Mojica about this. He was very apologetic and said he would speak with the tech and tell him that he has to give customers options. I told Mr. Mojica that despite my repeatedly asking Mark if there was any way to fix the door, he gave me NO options. Either the tech is uninformed or he is in the business of replacing doors, not fixing them.
"Thank you for the wonderful review. We are pleased you are happy with the outcome. Most people know us for garage doors, but we also install the hurricane/security shutters as well as retractable awnings."
The new door came with the new configuration but we used the old stuff.
Instead of belittling me they cheerfully corrected the situation.
They called less then 24 hours after the quote and were ready to install the new opener. It was installed and setup without any problems.
They did an excellent job
Polite professional
Knew his stuff
Didn't try to sell anything not needed
The folks i booked the appointment with were also nice and professional.
Took time and explained the repair
Happy with the work, would recommend them
Licensing
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