Cornetta Brothers Inc

They were licensed. They were professional. They have been in business for 45 years.

We were happy with the estimate that was provided to our church building.

Top notch professionals, responsive and reasonably priced.

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Great.

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I called on Friday 4/24/2015 make an appointment for the plumbing service. The girls on the phone done her job, took my info, the nature of the service that I seek and give me an rough idea how the cost going to be per hour.
I told her job scope is to replace existing and leaking kitchen faucet with the faucet that my wife brought, and Install a under the counter reverse osmosis water filtration system that my wife also brought. She repeat and I assume she also wrote exactly what she said. replace existing faucet with customer's own faucet and install customer's own water filtration system.
She then proceed to set the schedule for me, She told me the next available time slot is the following wed. between 8:30am and 12:30pm. The service guy will call before he is on his way, if I miss the call he might goto his next job. fairly standard stuff for service type provider. I agree and comes wed 4/29/2015.
On the day of appointment, I call their office around 9AM because I didn't get any phone call. Again the girl on the phone done her job, She explain they might book multiple job in the 4 hr windows in case the customer cancel or not able to uphold their appointments. that why there is a 4hr per appointment slot. She then promise me that she will call me back after she contact the service guy and she did after about 5 min to assure me that service guy is coming.
So I wait and wait... 12:20pm ... the guy show up 10 min before the promised appointment slot expires. I wasn't too happy but I give him credit to "be with in the 4 hr time slot" ... technically he is on time.
so I show him the faucet and the sink to be install in... he said ok no problem. I then bring out the reverse osmosis system. For your info, under my sink there is a garbage disposer and the reverse osmosis system need large amount of space for the filter and reserve tank.
The first thing comes out of his mouth is.. "oh I don't think that will fit" ... I was like really? even with the garbage disposer there are plenty of room under my sink.
ok lets try take out the largest item of the osmosis system and see if it fits. Sure enough, PLENTY OF SPACE. I can even put all the filters in with the tank and its not even taking up half of the available space under my sink.
He then process to look at the installation menu, "oh this is a complicate system, I need another guy to help me"... er.. ok...  IF ITS EASY I WONT CALL FOR A PROFESSIONAL, so I told him, fine call your guy to help you. "oh, not today, we need to come back another day". fine, your guys are busy, when will that be? tomorrow? "oh might have to be next week"
By now I am start to getting really annoyed. FIRST of all you guys wasted 4 hours of my life waiting for you,  now you giving me excuses? I told him, you are here can you at least try to do this? He went on and on how its a complicated job and it will take too long if he do it by himself and he have another appointment.
REALLY? how you able keep appointment or not, its your problem, I hire you for a job and this is how you blow me off? He then promise to talk to the boss and setup another appointment, ask me to allow him to take the installation menu to study and promise to bring it back....
FINE... one last chance for you, can you please just install the faucet and come back next time to install the filter system, "oh I don't want to disconnect anything now... you know, lets do this all together when we come back"
NOW ITS 5/1/2015... 2:30PM... WAY OVER 48 HOURS AND NOT A SINGLE CALL from anyone... I think I earn the right to give them the lowest review possible. h***... if there is a Z I will give them a Z. even though the service isn't performed nor there are any money transaction. I don't feel they treat me right as a customer and total waste of my time ( on top of that , I have to take a day off from work )
Cornetta Brothers You earn this negative review and I hope this review reach out to anyone who consider using their service to RUN AWAY.
PS if anyone from Cornetta brothers is reading this, don't even try to contact me to amend this... don't bother ok?

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Joe is responsive and a pleasure. He always goes the extra mile and stands by his work. If only all contractors could be like him and his team - a joy to work with and complete trust in his advice. Great!

They are professional, thorough, prompt and affordable.  They have provided helpful tips such as changing to single-ply toilet paper to avoid plumbing issues. They will also delay billing and clean up well after themselves.

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When they didn't show up, we called and they had no idea who we were. Nevertheless, they apologized and made another appointment for the estimate. We had a conversation about what we wanted done (replace old toilet with new water-efficient model, and replace a wall-hung sink), were told it wouldn't be a problem at all. We weren't given an estimate as he was unsure of the prices, but he said he'd get back to us. When we didn't hear back from them, we called, and, again, they had no idea who we were and what we were calling about. We had to go so far as to describe the man who came to the house. They then had to call us back after tracking him down, but still didn't give us any real estimate. They spoke in very general terms, and when we pressed about exactly what brand toilet and sink they planned to put in and the price, their answer was that it would be whatever their supplier happened to have on hand, and that they didn't think we'd be so cheap about the job. Quite insulting and totally unprofessional--several times--and left us wondering how they got all of those glowing reviews after the way we were treated. It was like an episode out of the Twilight Zone!

Stopped by to give me an estimate on a gas heating system --I now have an oil heating system  -- This man did not want to be bothered answering any questions -- only wanted to give you the gas system that was illegible for a rebate.  Said he would send me an estimate -- which he said would be upward from  8000.00 usd -- I thought this was a little high since I currently have gas in my house but --  He never bothered to send me an estimate or contact me.

Cornetta Bros. was extremely professional, did a great job from consultation to completion. Would not hesitate to use again in the future for any plumbing related issues/concerns.

worked out very well.

Everything we want is perfect. They were courteous and on time. The price is right. Everything was good.

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I use them for all my plumbing requirements. Their are real professionals