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Fonseca and Griffin Plumbing and Mechanical, LLC

Drywall - Install, Drywall - Repair, Tile: Ceramic and Porcelain - Repair,

About us

We are a local plumbing company dedicated to quality craftsmanship and the highest level of customer service. Our Team is considered family and that's how we treat our Valued customers. Our goal is to provide you with peace of mind and 100% satisfaction. We stand behind our work and ability to get the job done right the first time. Expect quality and value with integrity. Every customer. Every time. The company was established in 2011 by Zane Fonseca with the goal of going that extra mile and earning life customers through his high level service expectations. In 2019, Zane partnered with master plumber, Dustin Griffin, creating an opportunity to extend more services to our valued customers. We offer both Commercial and Residential services. Our services include, but are not limited to: sewer and drain cleaning, high velocity pressure jetting, camera inspections (drains and pool lines) as well as repairs and installations of toilets, tubs and showers, indoor/outdoor faucets, garbage disposers, sinks/vanities/laundry tubs, sump pumps, back up sump jets, water heaters, tankless heaters and descaling, gas lines, water filtration systems and new water service installation. Our techs are prepared with all necessary PPE (masks, gloves, sanitizer, etc.) and it has always been our company policy to wear booties in homes as well as to clean up the work area with our own cleaning supplies.

Business highlights

Emergency services offered
14 years of experience

Services we offer

24 Hour Emergency Service. Sewer and Drain Cleaning, High Pressure Jetting, bathtubs/showers, camera inspections of drainpipes/pool lines. Repairs and installation of main sewer systems, dishwasher & washer/dryer installs, garbage disposals, gas lines, hot water heaters, indoor/outdoor faucets, new water service, sinks/vanities& laundry tubs, sump pumps and backup sump jets, tankless water heaters and descaling of tankless units. All other leaks and repairs., toilets

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
0%
Showing 1-25 of 92 reviews
Jesus M.
Jul 2023
5.0
Yes, I recommend this pro
$350
Quick and easy to work with!

Kathy R.
Oct 2021
5.0
Yes, I recommend this pro
$2,800
Great! Fonseca & Griffin were attentive to concerns and did a great job with no issues. Crew were friendly and polite. They cleaned up after themselves with little evidence remaining. I've recommended them to many neighbors, friends and family.

Margie G.
Oct 2021
5.0
Yes, I recommend this pro
The team was willing to evaluate the various ideas i had for relocating plumbing for a washer hook up. Once we determined the most practical path they got right to work and this particular task was done in one day. The team was easy to work with and talk to.

Judy H.
Jun 2021
5.0
Yes, I recommend this pro
$350
The service man they sent did excellent work. He was polite and worked cleanly. I would call this company again if I need further work.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for your kind review! We are proud to leave our work area clean for our Valued customers and treat their homes as if they were our own. We look forward to serving your future plumbing needs."


Thomas S.
Jun 2021
5.0
Yes, I recommend this pro
$400
We were very impressed with the service we received. I called around 8:00 AM because we had water flooding in our basement, and someone was at our home before 9:00 AM. The plumber who came was friendly and knowledgeable, and he quickly fixed the problem. Would definitely call them again.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for 5 Star review! We're glad to hear you were happy with our service and look forward to serving your future plumbing needs."


ED M.
Nov 2020
4.0
Yes, I recommend this pro
$2,000
After a lengthy discussion on issues with some of the work we worked it out & the owner apologized. Issued a refund after some misunderstanding on my part.Went out of there way to make things right.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"We're sorry that your experience did not meet your expectations or reflect the quality service we provide our valued customers. We don't consider the job complete until the customer is satisfied and we are glad to have reached a resolution and understanding on both sides."


Shay O.
Nov 2020
5.0
Yes, I recommend this pro
$2,800
Called in the afternoon needing the job done the next day. Came out next day and got the job done.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the A rating! We're glad we could accommodate your time frame and hope to work with you again."


David M.
Oct 2020
5.0
Yes, I recommend this pro
Called on Monday and they were there the next day to do the job. I have used them before for other projects and couldn't be more pleased with the work that they did. Would highly recommend them to anyone needing plumbing work done.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the recommendation! We appreciate your kind words and look forward to working with you again."


Angela G.
Oct 2020
5.0
Yes, I recommend this pro
I was impressed with their attentiveness to finding the solution to my problem with water leaking on to my basement floor, around my laundry area. They were true professionals, friendly, and I felt safer with them wearing ppe inside my home.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the kind review! Having a plumbing issue is already an uncomfortable situation and our goal is to give our valued customers peace of mind. That starts with customer service, our mission and the safety of our customers and employees."


Kris F.
Oct 2020
5.0
Yes, I recommend this pro
I was very happy with the entire process. When I called I was able to to get an appointment within a couple of days which worked with my schedule. The plumber called 20 minutes before showing up to let me know he was on the way. After checking out the spigot he carefully explained the two options- fix or replace. I opted for the fix. He performed this quickly. I would highly recommend Fonseca and Griffin.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the recommendation! We're glad to hear about your positive experience and hope you will continue to call us for plumbing service when needed."


Charlotte F.
Oct 2020
5.0
Yes, I recommend this pro
Everything went well. The guy showed up a little over an hour late, but otherwise everything was very good.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the A! We're happy to hear everything went well. Not all jobs can go as anticipated as we cannot predict unknowns until we can fully investigate. We appreciate your patience and hope you will call us for your future plumbing needs."


Pete D.
Sep 2020
5.0
Yes, I recommend this pro
$600
professional, dependable, knowledgable
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the A! We hope you will call us for any future plumbing projects."


Tim K.
Sep 2020
5.0
Yes, I recommend this pro
$385
They came when expected and got the job done. They charge a flat rate for this and don't leave until it's tested as working. They even took the time to explain what they think happened and answered all questions about how to prevent in the future and what the next steps would be if the first fix didn't work.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the review! We like to explain everything up front so our customers are aware of all the available options to make an informed decision."


Robin W.
Sep 2020
5.0
Yes, I recommend this pro
Very well. Jason was knowledgeable, personable, and efficient.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you! We appreciate your kind words and hope to work with you again."


Patricia A.
Sep 2020
5.0
Yes, I recommend this pro
Very satisfied with quality of their work. Friendly and respectful workers. Will be calling again for any future repairs.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you! We appreciate the review and look forward to working with you again!"


Andrew K.
Sep 2020
5.0
Yes, I recommend this pro
$471
Fantastic! There were some unforeseen problems but these guys got through it without even blinking. They were very professional and kept me in the loop the entire time. I would gladly recommend them for anyone who is looking for a great plumbing service!
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the kind review! We appreciate it very much. We are happy to explain our process and make clear what we are doing in real time as we go through the repair."


Sherry D.
Sep 2020
5.0
Yes, I recommend this pro
$364
Excellent!
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the high grade! We hope you will consider us for your future plumbing projects!"


Josh G.
Sep 2020
5.0
Yes, I recommend this pro
Great. Timely and professional
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you, we appreciate the grade! We hope you will choose us for your plumbing needs in the future."


Andy R.
Aug 2020
5.0
Yes, I recommend this pro
worked hard until they got the clog out...very good work
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the review! We appreciate your business and hope you will choose us again for your plumbing needs."


Nancy S.
Aug 2020
5.0
Yes, I recommend this pro
$162
They explained the possibilities and what they could do to try to find the source of the problem. They went methodically through the system, and found the source, fixed it, thoroughly cleaned up after themselves, and were friendly and professional throughout. It was a real pleasure doing business with them!
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you! We like to make it clear to our valued customers exactly what we're doing to locate and resolve the issue. We appreciate your kind review and your business."


Don S.
Aug 2020
5.0
Yes, I recommend this pro
$290
They were fast . They did a very good Job. They did not leave any mess when they finished. I would hire them again if I need a plumber. I would not hesitate to recommend them to anyone. They were that good.
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the recommendation! We appreciate it very much! We look forward to working with you again in the future!"


Mimi M.
Jul 2020
5.0
Yes, I recommend this pro
I want to recommend Fonseca and Griffin Plumbing in East Syracuse. I called them about 2 months ago to fix a leak under a bathroom sink. Plumber Jason came and fixed the leak. But the problem reappeared today and Jason juggled his work schedule to return immediately to fix it. Turns out that the new leak was from a different source than the original problem—nonetheless, Jason and the company agreed to adjust the charge for the second visit in a very fair manner. I judge a company both by their expertise and customer care—and give Fonseca and Griffin high marks in both areas!
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thanks so much for the high praise! We like to alleviate the burden of plumbing issues from our customers and provide them with peace of mind. We stand by our work and will act quickly to resolve any issue that reoccurs regardless the cause."


Phil G.
Jun 2020
5.0
Yes, I recommend this pro
$540
Professional and friendly service
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for giving us an A! This is our goal for every customer, every time-always! We hope we earned your future business."


Greg S.
Jun 2020
5.0
Yes, I recommend this pro
$1,000
Great service and arrived promptly! Treated my house as if it was their own and even showed my son around the project! Would definitely recommend!
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"Thank you for the recommendation! We understand plumbing issues can be a burden and we try to ease that by keeping the work area as clean as possible while being respectful of your space."


Joe H.
Jun 2020
5.0
Yes, I recommend this pro
$2,500
Excellent and quick
Response from Fonseca and Griffin Plumbing and Mechanical, LLC

"We appreciate the high grade and value your business! We hope you'll continue to call us for all your plumbing needs."

Showing 1-25 of 92

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fonseca and Griffin Plumbing and Mechanical, LLC is currently rated 4.9 overall out of 5.
Fonseca and Griffin Plumbing and Mechanical, LLC accepts the following forms of payment: CreditCard
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers free project estimates.
No, Fonseca and Griffin Plumbing and Mechanical, LLC does not offer eco-friendly accreditations.
No, Fonseca and Griffin Plumbing and Mechanical, LLC does not offer a senior discount.
Yes, Fonseca and Griffin Plumbing and Mechanical, LLC offers emergency services.
No, Fonseca and Griffin Plumbing and Mechanical, LLC does not offer warranties.