Over 30 years of combined experience within the industry. We specialize in the highest quality products that provide ultimate energy efficiency, as well as enhancing the overall beauty and comfort of your home. We offer the homeowner very attractive manufacturer's discounts and promotions as well.
Sell and install highest quality, ultimate energy efficient replacement of windows, doors, siding.
Repairs
Yes
Yes
Yes
10%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
9% | ||
5% | ||
2% | ||
11% |
"Greetings [Member Name Removed] & [Member Name Removed], Thank you very much for taking the time to submit your review concerning your recent experience with us at Nexgen Windows & Doors! These reviews are priceless for our business currently, and going forward into the coming year. Hope you will continue to keep us in mind, should you or your family/friends have any window and/or door replacement projects planned in the future. You were sincerely a pleasure to do business with! Best wishes and warm regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
"Greetings [Member Name Removed] and Edwin... Thank you very much for taking the time to submit your review concerning your recent experience with us at Nexgen Windows & Doors! These reviews are priceless for our business currently, and going forward into the coming year. Hope you will continue to keep us in mind, should you or your family/friends have any window and/or door replacement projects planned in the future. You were sincerely a pleasure to do business with! Best wishes and warm regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
"[Member Name Removed], On behalf of Nexgen Windows & Doors LLC, we would like to apologize for the unsatisfactory experience regarding the timeline of your window replacement project. It would be an understatement to say that 2020 has been a major challenge that so many of us have never experienced before. The 6-8 week window your were previously quoted was a reasonable timeframe from our end (or so we thought). As time went on, our window/door deliveries were becoming sporadic and unpredictable. Product we thought we were expecting was not delivered to us, not to mention the waiting list for the installs was daunting. My initial conversation with you when I stated your product was in the warehouse was mistaken, but that was the information I had. Even if your product was in our possession at that time, we wouldn't have been able to installed it any sooner than we did. We had to schedule installs in the order in which the contracts were drawn up. Nevertheless, my apologies for my misinformation. We are pleased to note though, that your install went smoothly and that you were impressed with Nicholas, Randy and Brian. As to the damaged screen issue, this will be resolved as soon as today. Nicholas will be delivering your rescreened product when it is most convenient for you. Lastly, as you can see from our prior reviews, we take pride in our business practices and this was not a normal situation from our end. We will be mindful not to allow this to happen in the future. We do thank you for your business, and wish you all the best! Regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
"[Member Name Removed] We are disappointed to see this review from you, and apologize for you not being satisfied with the follow up. We have spoken a number of times, and I have assured you that the screen situation would be resolved. The replacement screens have been ordered from the manufacturer, but now they are requesting a picture of the screens from the inside to verify their mistake. I would be happy to come to your home to take theses pictures unless you would like to do it and send to me. Your remarks on our "Customer Completion Confirmation" were very glowing where you stated that the quality of work was "outstanding" your comments were "Great Work!" and that you would recommend Nexgen and its products to others. I hope to resolve this quickly so that these comments would not be wasted. Mark A. Mayle, Sr. Owner"
"Hello [Member Name Removed], Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our services for future home improvement projects, and will keep us in mind with your family and friends that may be interested in the future. You were a sincere pleasure to do business with! Kind Regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
"We at Nexgen are sorry to hear that after a full year has passed that you have decided to post a negative review concerning your experience. Yes, the initial product from the manufacturer had locks that did not line up perfectly and needed to be resolved. As you know, we re-ordered the center sash that then came in, and was not what was expected. Our installer did take a two month hiatus out of state that did not allow us to complete the re-installation in a timely manner. For this we apologize for the inconvenience you suffered. The stress crack in the window was warrantied by the manufacturer and subsequently replaced, at which time we replaced it to your satisfaction. We understand that from time to time, things happen in business and life and all we can do is attempt to carry on and rectify any problems that result. Hopefully you understand and accept my apology as the owner of Nexgen Windows & Doors LLC for the circumstances and delays you suffered from. As you can see by reviews that we receive, this was an anomaly for us and not the norm. Thank you for your business."
"Hello [Member Name Removed], Thank you so much for your kind remarks regarding your recent experience with us at Nexgen Windows & Doors LLC! Your positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our customers with the utmost of respect that we would personally expect ourselves. We are so happy to hear that you intend to use our services for your future home improvement projects. You were truly a pleasure to do business with! Kind regards, Mary and Mark Mayle"
"Mr. [Member Name Removed], I was obviously very disappointed when reading your review of us at Nexgen Windows & Doors. Normally, when we receive notification from Angie's List that we have a new review, I can't wait to open it and read it, expecting favorable comments. As you can see by our 'A' rating, we have a great reputation in our community and do whatever is necessary to keep our customers satisfied. It is not a normal practice for us to ignore voicemails from homeowners looking to do business with us, that obviously would not make good business sense. If you left a voicemail and it was not returned, it certainly was an not intentional and not meant to offend you."
"Hello [Member Name Removed], Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our services for future home improvement projects, and will keep us in mind with your family and friends that may be interested in the future. You were a sincere pleasure to do business with! Kind Regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
"Hello [Member Name Removed] Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our services for future home improvement projects, and will keep us in mind with your family and friends that may be interested in the future. You were a sincere pleasure to do business with! Kind Regards, Mary and Mark Mayle Nexgen Windows & Doors LLC"
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Sunday: | Closed |
Monday: | 8:00 AM - 5:30 PM |
Tuesday: | 8:00 AM - 5:30 PM |
Wednesday: | 8:00 AM - 5:30 PM |
Thursday: | 8:00 AM - 5:30 PM |
Friday: | 8:00 AM - 5:30 PM |
Saturday: | 8:30 AM - 12:00 PM |