Founded 2011 • With Angi since October 2013
Service Provider ResponseMr, I think a reply to the myriad of falsehoods contained in your statements would be pointless. I stand by my previous statements. I wish you all the best.
Service Provider ResponseMr. [Member Name Removed], In order to clarify for all that may read your review; my quote was detailed and specific based on our conversation at the time of the estimate. I completed all work as outlined in the quote and even performed work in the area where your hose is stored at no extra charge. After my initial visit to perform the work, I advised you of the importance of watering and keeping the newly seeded lawn moist, especially since temps were in the high nineties the entire week. Following my initial visit, you contacted me to state not everything was completed. Out of courtesy, I came out again and put down more top soil in areas not part of the quote. I did so at my expense. I also advised you of how dry all areas were and again reminded you of the need to water. Following this second visit you again contacted me stating the work still wasn't completed. At this point I informed you that the work already performed was well beyond the scope outlined in the quote. Even still, I said I would come out once more to look at the areas together. I also advised you that the job was not to fill every imperfection in your lawn rather, to address the areas where trees were removed and areas along fence line. You contacted me 2 days later stating you decided to do those areas yourself. You then asked for a credit of just under $200 for your time. You further stated you would be writing a bad review if I didn't agree. As to avoid more wasted time I processed a credit reluctantly. Now, 2 months later you want to complain that parts of your lawn haven't grown. Not sure how I could have possibly done more for you. You need to water!!
Service Provider ResponseMe. [Member Name Removed], Thank you for your review. I and my workers take great pride in our work and our goal is always customer satisfaction. Never in my years in business have I had such an experience with a customer, As I’ve already communicated to you. I can't and won’t respond to complete fabrications. My customers over the last 8 years in business would disagree with your perspective. I wish you and any future contractors working at your home the best of luck!
Service Provider ResponseAmongst a variety of negative statements and an "F" rating, the review implies I disappeared and never showed up. Please know that I made 4 visits to your home subsequent to the work being performed, at your request, to advise on watering, to check on the lawn, evaluate the weed concern, etc. In addition, when you called about a concern with weeds, I contacted a chemical lawn treatment company and had them treat the lawn at my expense. After that you did not contact me to raise any more concerns. Therefor, it would have been impossible for me to know what the status was. Your review set me back a bit as I was always responsive when you contacted me. I pride myself on excellent service and results. I'm sorry that you feel dissatisfied.. If the lawn is still an issue please let me know. Thank you!! Doug
Ask for details
Delanson Gardens is open:
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Delanson Gardens accepts the following forms of payment: Check
Yes, Delanson Gardens offers eco-friendly accreditations.
No, Delanson Gardens does not offer a senior discount.
Delanson Gardens offers the following services: Garden, landscape, and lawn care options. Services include, but are not limited to garden installation, stone work, garden borders, patios, mulching, top soil, fertilizing, fall clean up, plantings, weekly garden maintenance, deck staining, house,trim and interior painting, etc.