Check Oil Company

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Very well.

They were under different management but the service has been consistently good. Any repairs done were excellent.

They?re very good! They?re very fairly priced. I would give them an ?A?, because whenever you need them, they?re here. They will come if it is an emergency, they?ll be there. If you wait till the next day, they will give you one of the first appointments if it?s a necessity. They are a lot less than most. They?re very professional, they clean up after themselves, everything is immaculate when they are done. They do a good job, they don?t take a long time to do it, they take an adequate amount of time to finish the job. They don?t rush it and they don?t stretch it out, in other words they just do a very good job, that?s what they do. They do my oil delivery also. They are one of the best places in our entire area.

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unknown

They seemed to not be client focus. They did not want to do particle resource fill in the late fall before the snow came. When the snow came and I needed filled, they did not come because the trucks could not go in the drive way. They kept contradicting me when my furnace would turn off. The customer service reps were ill-mannered and kind of rude.

Very poor customer service. They don't stand by their work. They give you a very hard time on the phone. They don't warranty their parts, not even for a year. Don't do business with this company. Not professional at all.

They are very polite, very nice, and they even come on Sundays if something’s wrong. I just call them when I need them, but you can also have a contract. They have a very fair price on oil.

Our burner had been repeatedly going into lockout. Check Oil replaced two parts, and we experienced the same problem again. They replaced a 3rd part, and we had the exact same problem. Next, they wanted to replace a 4th part, which is where it turned into a negative situation. I expressed my concern that we had already paid for 3 new parts and labor, and nothing had changed. Although we did not think there was any malicious intent (the tech was very nice), it was clear that the replaced parts were not causing the initial issue. I asked if they would be willing to refund us for one of the parts (reinstalling our old part), and the woman on the phone became irate. "We'll come over there and take it back and never work on your boiler again. It's not our fault your boiler is s******* out." It continued to escalate from there. I calmly explained again that we didn't think anything malicious had happened, and i didn't understand this level of customer service. I asked to speak to the owner and was told he wasn't available, although she had previously stated that he was in the room. She said he would call me back to discuss. That never happened, despite leaving another message for the owner. Coincidentally our plumber was on site when we had this final call. We looked at the boiler together and figured out the problem was actually another part all together. In the past we'd had fairly good luck with Check Oil, despite some general flakiness, but this situation was unprofessional.

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Tech. did not re-attach heat exchanger to smoke pipe properly causing dangerous smoke in my house.

Super friendly on the phone. They gave me the discounted yorktown heating oil plan rate despite that fact that I hadn't registered for the plan yet. They came out the day after I first called them and filled my tank. Based on my experience so far, I'd highly recommend them.

Check Oil Company met all my needs as far as a good competitive price and were professional in Servicing my Oil Burner. I do plan on using them as my presnt Oil Company provider. The service men were outstanding in the manner they administered the care of my Oil Burner. Thanks to Angies List I now have a Oil Company that I trust to provide their expertise to my needs.

I called for home heating oil prices and left a message with Check Oil LLC. Cathy promptly returned my call which was a great sign. I was able to check on price and delivery options. When I decided to buy my heating oil from Check Oil LLC I made another call to Cathy who set up a next day delivery. Dave, the owner of the company arrived the following afternoon. I spoke with him before he filled the tank and briefly afterwards. My overall impression was very positive. From my first call with Cathy who was pleasant and helpful to Dave who was knowledgeable and friendly it was an excellent experience.

They are fantastic. They have excellent reliability and good price. If you have an emergency, they will come out that day. I am going to be using them for some other things now like oil burner cleaning. They have contracts. They provide other services too which they did not have years ago but they do now. I am going to try that too now.