Alure Home Solutions

Pricey but worth it. Amazing job

It was a beautiful spring day in 2006; I spotted the Alure showroom and kind of on impulse decided to go in. I didn’t know anyone who had used them, but the name was familiar and we were about to embark on an extensive home improvement project: enlarging our bedroom, adding a master bath and walk-in closet/dressing room, remodeling two existing bathrooms and the kitchen, and replacing windows, siding, gutters and doors. An architect had drawn up plans, we’d applied for permits and were interviewing contractors. But when my husband got home that night, I told him: “This may sound crazy because they haven’t even priced out the job, but I have a feeling we’re going to use Alure.” We didn’t know the finer points of home improvement – it had been a long time since we’d had anything done in our 70+ year-old house – but we knew that we needed skilled, knowledgeable and patient experts not only to design and do the work well but also to guide us and hold our hands through the process. I left the Alure showroom that day feeling confident and excited for the first time since we’d decided to remodel our home. What I didn’t know then was just how important a role Alure would ultimately play in the completion of our project. The original plan was for Alure to just do the new master bath and remodel the two existing bathrooms and kitchen, as they told us they weren’t doing extensions or new construction at that time. We finally got the permits; the general contractor we chose began the job; and working with our designer at Alure, all of the bathroom and kitchen design and pre-production work was completed. And then, several weeks into the new construction, our contractor disappeared. To make a long and very frustrating story short, a guardian angel named Doug, Alure’s VP of Operations, came to our rescue. He and Rich, then head of the service department, came to the house to see what remained to be done. They assigned staff from various departments to order and install replacement windows and interior doors, do moulding and trim, repair floor boards in the new bedroom and add floor boards and insulation in the attic, complete the siding and the columns on the porch, install leaders and gutters, and to tie up all of the other loose ends that remained, as work on the baths and kitchen got underway. My initial impression of Alure that first day in the showroom proved to be spot o

Alure is the only home improvement company we would ever use. The quality of craftsmanship cannot be matched, but more importantly, their work ethic in incredible. Sal Ferro and his staff stand behind their work and make you part of their family.After initially remodeling our kithchen and bathroom, , Alure has rebuilt our house after Sandy, and our kitchen after another flood All times, they were supportive and quick to come to our aid. We love Alure and Sal Ferro..

I did a 5 day bathroom with them about 6 years ago and it was the best decision my family ever made. We had a horror story with our downstairs bathroom and 3 different contractors needed to come in to finish it and I went from store to store picking up all the different materials so when we were ready to do the upstairs bathroom, I was not going with a fly by night company. We got several estimates and Alure was close to the same price, but they offered so much more. I did not have to go pick out things in different stores, they brought the showroom to you and we were able to pick out everything at our kitchen table. We sat with a designer who looked at our taste around the house and was able to help guide us into picking the right color scheme, materials and help with the layout. We always assumed that since we had a 60 inch 1 sink vanity, that was what we would replace there, but with some guidance from our designer, they gave options and showed us with a 48 inch vanity, we would still get the counter space that we wanted, but it would open up the room and make it actually feel bigger. We optioned for the shower doors that had the bubble effect so that you couldn't see right through the glass, and it would give it a decorative look as well. With the pulse shower unit and rain shower that we put in the shower, it made it feel like a spa. To complete our bathroom, we fell in love with a tile we saw at the showroom in one of their displays and that was the final touch that we needed. 6 years later, it still looks brand new!

Great company. Fantastic customer service. Top notch first class all the way. We spent over 200k with this company and could not be happier with our choice. Using them again right now for another project. Love Alure.

good workers

High price with average guality

Everyone was professional and concerned that we were satisfied with the work. Immediately handled any issues that we presented.

Great new bathroom. Every step of the way the people who did our work were professional, congenial and hard working. The job was finished early too. We are extremely satisfied with the end result. ou every

The work was completed within the promised time frame and everyone was very pofessional. Emilio, the foreman, was extremely pleasant and answered my phone calls right away when a pipe sprung a leak and had to be replaced. They did a nice job, only a few touch ups are needed where the walls were scratched and paint peeled off upstairs. I'm sure they will return after New Year's to do that touch up.

Make sure everything they said they will do is on paper and don't assume the workers are professional enough to know everything. Know what they are going to do before they start the work. The job supposed to be completed in 7 days. It's over 30 days, and it's still not completed. I am still waiting for the shower door as of today. I guess I am just having bad luck with them.

The worker I had was good but the office personnel not helpful except for one person. I was told a lady there would call each day to see how things were going-never did. Demo guys damaged my door & a bedroom wall but was replaced & repaired wall. Salesman was helpful. The way I saw it was the guy in charge of the job was not helpful at all. All he did as far as I was concerned collect the checks.

They passed the TASTE test. Truth, accountability, support, trust and positive energy to the project.

Everyone was very professional.The start and ending date was right on time.The bathroom is beautiful I love it,

Everyone was very professional.The work stated and was complete within the promised date. The bathroom is wonderful I love it.

Very professional - hard working and easy to deal with. Went out of their way to make a few adjustments to the original plan. Lilo was great - he did most of the work and we are very satisfield. Job was completed in 4 days instead of the projected 5 days.

Professional, neat workers and hard workers.ready to help in whatever I had question about. Will use again.

Everyone I came in contact with was hard working and when I saw I might need some slight modifications as the work progressed, they were very cooperative. The bathroom turned out beautiful! There are always some minor glitches, and you have to adjust expectations to suite the situation. I feel the price was slightly higher than I anticipated, but I'm happy with outcome and believe they will honor their warranty. In the meantime, I am enjoying my beautiful new bathroom.

Excellent value very professional team. We will use them again in the future.

Excellent work product. Great professional service. Five day gut remodeling completed in four days. We plan to use them again.

Office staff not that great but everyone else (salesperson, head contractor, contractor) were great. Very neat. They worked hard (10-11 hours a day).

They were very professional. Work done within time projected. Cleaned up each day.

Downstairs Bathroom: 1) The downstairs toilet starting leaking. This while we had company had come by...very embarassing. 2) The bathtub faucet is leaking. 3) The hot and cold water fixtures on the Vanity are badly misaligned. 4) The towel rack is misaligned. 5) The medicine cabinet is misaligned. 6) The calking around the toilet was not completely finished. Upstairs bathroom: 1) Pipe leading from toilet into wall missing cover. So we simply have a pipe going into a hole in the wall. We now have water leaking issues from the upstairs bathroom Alure installed into the downstairs bathroom Alure installed.

Friendly, reliable, knowledgable, competent, experienced, trustworthy. I think they're great!

Bravo.....Beatiful work