The worst experience I’ve ever had at a Walmart! It has upset me to the point that i will NEVER make another purchase from this Walmart again!! If i ever buy anything from a Walmart again, it will be on-line. That’s a big IF, too. Christmas eve @ 7am I purchased a battery operated 4-wheeler for my 4 year old. The box had been taped shut, as if it had already been returned. So I asked a sales associate if they had another. He said that they did not have any more, & that I could not take the floor models due to the fact that they may be missing parts. So i asked him if he was sure that the box i was about to purchase had all of the parts inside. He assured me that it did. So, I bought the ATV. I brought it home and told my wife that i was going to put it together while my boy was taking his nap, so I wouldn’t have to be up all night doing it. So I opened up the box, took out all of the contents, and went to the instructions. I couldn’t complete the very first task, because there was a nut missing. I was a little upset, but figured that I could just buy it at Lowes. I went to the second task, & all of the bolts were missing! At this point i decided to go back to the Manville NJ Walmart where I purchased it. I stood in line at customer service, and waited to explain my situation to a representative. I told her what happened, & she understandably did not know how to resolve the situation. So she called Steven, the customer service manager. He decided to call the store manager, Jay, over. Steven and the first girl had been understanding and polite. Jay came over as if he had a problem with even being bothered by me and my situation. It was now after 4pm, & Jay told me, “We’re open until 6pm today. Go home and get it, bring it back, & return it”. I told him that it was so big that i had to take out my kids two car seats just to fit it in. Also, that my boy would be awake from his nap by the time i got home. I would have to try to go home, take out my car seats again, get the 4-wheeler into my car without my son seeing it, then leave my wife on Christmas eve with our two young children while i drove back to return the incomplete item they sold me. He responded with, “Well, that’s all i can do for you”. I explained to him that he was actually not “doing” anything for me. He then told me, “You do what you have to do. Have a nice day”. And walked away! I am not a bully, but i wanted to take his puny arrogant old butt & shove him into the 4-wheeler box! As i said before, I will NEVER purchase another item from here again! I have had problems with items I’ve purchased from other Walmarts in the past, & have always left satisfied to the point that i was almost happy at how well they treated me when solving my problem. This Walmart obviously does not care, or they would not have an arrogant little old man running the show. STAY AWAY from this Walmart, & keep your sanity!!!! They are fine when there is no problem. But, the first time you have a problem you will see how poorly you are treated!
Description of Work: Bought a 4-wheeler for my 4 year old boy.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Carole K.
04/2016
5.0
pharmacy
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lamar and Chekesha W.
10/2015
5.0
pharmacy
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Eric B.
10/2015
3.0
pharmacy
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Phyllis D.
06/2015
5.0
pharmacy
+ -1 more
unknown
Description of Work: Department
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert B.
04/2014
4.0
pharmacy
+ -1 more
Everything that I've done with me, between my wife and I, Walmart pharmacy have gotten that right. The prescription is usually done ahead of the time that they told you that it would be done, and they call you as soon as it's ready.
Description of Work: We use Walmart for pharmacy.
Rating Category
Rating out of 5
Yes, I recommend this pro
Josephine K.
08/2012
5.0
tv sales
+ -1 more
I bought it and my son in law set it up for me. It is very good and I like it. I do alot of shopping there.
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Service Categories
Pharmacies,
TV Sales
FAQ
Walmart is currently rated 4 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 7:00 PM
No, Walmart does not offer free project estimates.
No, Walmart does not offer eco-friendly accreditations.