Murrays Heating & Air Conditioning
About us
2012, 2013, 2014, 2015, 2016, 2017, 2018, and 2019, 2021 Super Service Award Winners! Murray's Heating is the only HVAC company in CNY to have achieved such recognition of superior service. At Murray's Heating & Air Conditioning, MHAC it has been our pleasure to serve our community for over 30 years. They are committed to offering quality products and service since the very beginning. Some features that make your choice an easy one include: Neat, professional Installers, family operation with Golden Rule philosophy, assistance with rebate and warranty paperwork, free estimates and attractive financing packages, and a truly genuine desire to make you a happy customer for many years! We do business the old-fashioned way - if you don't need it or want it, we won't try to sell it to you! Award winning service year after year!
Business highlights
Services we offer
& repair, Heating & Air Conditioning - sales, air purification systems, and air intake systems, installation, tankless water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 1% |
"Thank you for both using and reviewing our services!"
Professional, they cleaned up after, I never even knew they have been here the place looks spotless.
"Thank you for taking the time to provide a review. Thank you for your business as well!"
We cannot recommend Murray's any more highly! They are an excellent family-owned company. Give them a try. You will not be disappointed.
The Miller family, Camillus
"Thank you, sir, for this great review of our service - it is everything we strive to achieve and this makes us proud. Thank you for your business."
"Thank you!!! We love when we make people happy by taking the time to assess the true needs of the customer and what their home's design requires! Thank you for your business!"
"We are sorry that for an unknown reason you did not get the email proposal. A proposal was sent on August 20th. It was mentioned that you would be willing to wait until weather cooled down so it did take a week for the estimate. Our office manager also called on August 29th to see if you had any questions, leaving a message on your home phone answering machine ( it was a young girls voice). and then we resent the email estimate on September 3rd because we had not heard back. I have the email printouts, is it possible that we had the wrong email address?"
"Thank you for taking the time to write a review, I understand that you were not happy with the price. This price did include a diagnostic fee/service call to come out to your home. We are a flat rate company, which is the industry standard in this area, which means that part replaced includes the part, the warranty, the labor to install the part, and overhead expenses. We pride ourselves on our quality work and professionalism and after diagnosing the problem; going over the price with the customer. Also to avoid unnecessary service calls, regular annual maintenance is recommend, like noted on your invoice. During a cleaning a tech will examine equipment, such a bad capacitor and change it during preventative maintenance."
"Thank you for taking the time to leave a response. We take all reviews seriously - thank you so much! We're happy you're happy!"
"Thank you for your business and for taking the time to rate our service. It means a lot."
This organization has installed my heating and air conditioning units in addition to service in excess of 10 years.
They have always rendered superior service, especially in cases of emergency at reasonable prices..
He diagnosed the problem quickly, replaced the part and tested the unit.
He then spent at least 15 minutes giving us suggestions such as switch the auto fan switch to on at night to bring more cool air upstairs.
"Thank you, sir! It means the world to us that you took the time to review our service. Thank you for the business once again."
"Thank you for your business!"
"Thank you for taking the time to give us a review! We thank you again for your business."
I would highly recommend this company for any and all HVAC work.
I give them a 5+ star or excellent rating overall.
"Thank you for the kind review, the repair of the capacitor and service call was an after hours call and those types of calls are charged an overtime rate. We are happy that you found Brendon as professional as we do, we will see you soon for your unit cleanings."
"Thank you Mr. [Member Name Removed] we do always offer our customers the most cost effective and appropriate options. If we can fix it, and feel confident about it, we do, honesty is always the best policy."
"Thank you for the kind review. I am glad we were able to help."
"Thank you! It is always nice for a technician to hear that someone appreciates their work, I will certainly pass the great review along to Mike."
Licensing
State Contractor License Requirements
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