T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem.

T-Mark gave me a very reasonable estimate to replace all the galvanized pipes in my home. I got 4 estimates in all and T-Mark’s estimate ranged from $3k to 9k lower than the competitors. The guys were professional and had the job done in a timely manner. I would recommend.

excellent service..I was told they would be by 8.15..almost 9 when he came..but excellent service.

Yes. I had a 220 line put in for a new Dryer. Very happy with their work. Arrived on time and answered all of my questions and kept me informed as the work progressed.

Did a great job

Excellent work, service, timely and professional. The office staff was excellent and helpful. Fast service needed and provided. Used this company before and was just as pleased as the other times. Brian was absolutely fantastic.

Quick response time. Everyone involved was very polite and respectful.

I scheduled a repair service call for 11:00 am. However, they called at 9 am, requesting a shift in the schedule to 3:00 pm that same day. The reason provided was the distance between my location in Hamburg and their current location in Amherst, which they hoped to avoid driving back and forth between. I agreed to the reschedule under the condition of their punctual arrival at the new agreed time. Unfortunately, there was no sign of them at 3 pm. By 5 pm, having waited two hours, I called the service number. Their response was that they were scheduled to arrive after one more stop at Blasdel. At that point, I decided to cancel the service call and seek services elsewhere. What I found disappointing was their decision to impose a 10-hour workday on their employees, even on a Sunday. Even more concerning was their lack of communication with their customers regarding service updates, as well as their failure to honor their commitment. This is crucial, as a timely service delivery is as important as the service itself. I believe it's only fair that customers are kept in the loop if there are any changes to the agreed schedule.

T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem. No parts or replacement was necessary. He also gave me some helpful tips on the system we have. All in all, a great experience.

This was a job well done.

I've used T-Mark multiple times. They do quality work, fairly priced and a pleasure to deal with.

Terrible. Charged me over $200 for 5 minutes work using parts i supplied six months ths ago and it fell apart last night. This company overcharges for shoddy work

perfectly!

It went well, Professional on time, very quick and knowledgeable.

Felt that I was way over charged for the work performed

showed promptly, very professional, fair pricing, no BS

Awesome. Any time I have called them it is never a long wait for them to schedule me. The on demand hot water system is amazing. There have not been any issues with it or any other work they have done

Very well. Always very polite and professional. Will get another check in Spring as per usual.

Quite well, only took 5 minutes to fix. Wasn't too happy about having to pay for full service call when would have been nice to have paid less especially with the brief amount of time at the most 10 minutes being generous I know because I was there with him watching but they came so no major complaint.

great-9999999999999999999999999999999999999

great no problems

Very well, very happy

I originally had them come to my house and do plumbing work. Couple weeks later I had them install a heating and cooling unit in my mothers home. They were very friendly quick and fair with the price

Excellent timely courteous service

Contractor failed to submit rebate information that was requested by new York state and subsequently the consumer was not able to receive my rebate. The customer contacted multiple times the contractor had various times and failed to receive either a response or a sufficient answer for the rebate question.