Vigilante Plumbing Heating & Air Conditioning

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

.

.

unknown

unknown

They were a little expensive but, they were good. They were clean, neat and professional. It's perfect.

I have a contract with them and when you're on a contract they come out and do a yearly inspection.

unknown

They tried to sell me a chemical clean of the central air unit for $500, which consisted of spraying a foam on the coils of the outside unit of the central air, and then rinsing it off with a hose, which I declined, and later went to Home Depot and bought two cans of the foam cleaner for $5.99 each, and did it myself.  BIG RIPOFF!

We had not heat and found someone who could help us.

unknown

unknown

This is my second time using Vigilante. I highly recommend them. Papa was great! Very professional and got the job done very fast! Thank you!

unknown

I called on 8 Nov because my boiler would not stay on, had a scheduled appointment for 11 Nov at 2pm. However on 10 Nov I got my neighbor to put my boiler on and it was doing ok so i cancelled my appointment. But the thermostat seemed as if it needed to be replaced. Anyway I was quoted on 8 Nov for regular calls it was 150.00 travel fee and 150.00 service fee if they do no work its wavied if they do some work and for emergencies it was 200.00-emergency fee plus 150.00 -travel fee, this you pat regardless if they do any worl. So I called them twice on that day because I was debating emergency or not. I was quoted these pricing twice by two different receptionist. Today when I called the person told me the emergency cost was 200 -emergency fee and 200.00 - travel fee. I told her I was quoted 150 on Saturday 8 Nov. she said that was a mistake and I said by two different people? She said its more to go to manhattan and that she has been working there 9 years and she knows their fees. She was non-negocible, simply said everyone knows their prices. But I was in a bind and needed service so I called back and she told me I had to pay up front with my credit card over the phone. I told her I give no one my credit info over the phone that there needed to be another way, she told me to hold on then got back on the line and said they had to take my card over the phone or they could not accommodate me! So with that said, I declined. I read the many good reviews on your website however, maybe because they have had several they no longer feel the need to be receptive to the customers needs. If there is a wrong price on an item in a store the store honors the price. I know this was over the phone and I could understand one individual with a wrong price but two, seems to me they should have honored the 150.00, lastly taking credit card numbers along with name and address and I'm sure they would have asked for the other 3digit numbers on back of most cards, could lead to identy theft. In the world today this is a very unsafe practice. Also of note when I made the appointment which could have cost me 300.00 I was asked for NO credit card info, makes you wonder was this because I challenge their prices for manhattan???

.

i had already identified the source of a leak in our shower (behind the wall, near the pipe connected to the shower head). nevertheless, vigilante came and opened up a further bit of the wall to allow access to the pipe and then repaired the leaking joint.

as always, they were professional and the fees were reasonable. not a terribly complicated job, but a job well done.