KK&M Ironworks Inc

We were 2 months into the pandemic and my office had been closed for just as long, so I was spending a ridiculous amount of time in my garden. In order to get out there, I had to open a badly rusted and partially broken basement hatch door, by mid-April I had had enough and made the decision to have it replaced. I did my google search and came up with a few options in my area of Queens, but the minute I spoke to “M” at KK&M Ironworks, I knew that I had found the right company. After explaining what I needed, she couldn’t have been more helpful, informative and proactive. The very next day she sent someone to look at the existing door, take measurements and give me an estimate. Upon my approval, I believe they called me within 2 weeks to say they were coming to install the new door and two of the nicest men showed up and set to work. Apparently, it was a struggle to get the new door into the basement and after they dismantled my existing hatch door, the cement work waiting for them to install the new door was much more extensive than they originally thought. I did not know any of this as the work progressed, the workers were just diligently doing their job, they did not complain and I was not told that due to these issues, my price was going to go up, I only heard about it later as “M” and I were casually talking and I was truly grateful that it was not seen as a “big deal” by her or the workers. Needless to say, I AM THRILLED with my new hatch door. I spent an additional 2 months at home and getting to the garden was a breeze, the ease with which this hatch door works and the joy it brings me is indescribable, but I hope I somehow conveyed the message, HIRE KK&M IRONWORKS IF YOU WANT AMAZING RESULTS!!

Excellent quality work.