Fiberama Manufacturing Co
About us
Fiberama is a name that has been synonymous with quality home improvement since 1957. We manufacture everything, from windows to steel security doors. We have an additional location in Staten Island at 1207 Hylan Blvd. (718) 420-3800. Call For Your "Free" in Home Estimates. Additional DBAs - Brooklyn Installations Inc, DEP Inc, Staten Island Installations Inc.
Business highlights
Services we offer
Manufacturing and installation fiberglass, door, garage, security & sliding., steel, storm, vinyl windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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"were happy that all of your concerns were addressed and we thank you for your business."
"thank you so much for the kind words. we appreciate your business"
"thank you. it is our pleasure to satisfy our clients.thank you for taking the time out to review us."
"thank you so much for such a great review. we appreciate your choosing us and we very happy that you are happy.if there is anything we can do for you in the future please let us know. thank you don fiiberama"
"thank you for your input"
Excellent all around, from customer service to sales to installation. The salesman, John was at my home on Friday July 3rd, and had the awning installed the following week on Wednesday July 8th. I could not believe the turnaround time for job completion, everyone else I contacted was giving me anywhere from 3 weeks to 6 weeks before being installed.
Like the commercial says "you'll be pleased" Well I am extremely pleased. I have been able to sit on my porch every
day protected from the elements. I must add that I thought it was great sitting on my porch in the pouring rain and not get wet at all..
The price though $400 more than another company, it was well worth it because of the workmanship, and speed of installation, not to mention the excellent customer service.
I would highly recommended to anyone.
"thank you so much for the great review.as you recall we discussed using american made zorox as opposed to the imported knock off that only comes with a one year warranty this was the reason for the extra cost BUT you have a 15 year warranty as opposed to a 1 year. thanks again for the kind words. don fiberama"
"hi, thank you for an honest review. please let us know what we may have done differently to have earned an A. thanking you in advance don fireball"
"thank you so much for the review.our goal is to satisfy all of our customers. were glad you chose fiberama .if there is anything we can do for you please contact us at 718 449 1382. thanks don fiberama"
"thank you for the nice review. we will use it to motivate us to shoot for all A"s we do appreciate you as our client. thank you don fiberama"
"thank you .we love getting honest reviews from our clients.If you need anything at all please call us were here to help. thank you don fiberama"
"thank you so much for the kind words.there is so much satisfaction in a review from not only a satisfied customer but someone we pleased 20 years ago.we could not have ended the year on a more positive note. thank you for making our day. don fiberama"
The installers were great...did a great job and cleaned up any debris that was cause on the work site. I also had a new door installed at my daughters house. The door is beautiful....the enhancement is making the house worth more. Same thoughts about the door installers...professional, sense of humor and know what they are doing. I couldn't be happier. Thanks to all the Fiberama family
"thank you for the complements [member name removed].It is always nice to hear our service is appreciated.if there is anything you need in the future please call and we will happy to accommodate you. thanks again don fiberama"
Fiberama was professional and courteous from start to finish of this project. The installation contractor and his helper arrived on time on the specified date. The existing window was dismantled and the bay window minus the two side casement windows was carried up on a ladder and slid into place. (A previous contractor who gave a much higher estimate said that insallation would have involved constuction of a scaffold).
Although the contractor worked swiftly and was obviously very competent, the job took the whole day and extended to the next morning. Installation involved constuction of a hood over the window and attaching steel cables to the stone work on the front of the house. Although the window was level it turned out that one of the casement side windows would not close entirely despite attempts to remedy the situation.
As instructed I contacted Miki at the Fiberama office and she dispatched a representative of the window manufacurer and he was able after two attempts to adjust the frame and the window now closes.
Although I was apprehensive about the asthetics of a bay window, my wife and I are very happy with how the finished product looks. We feel that it is a very attractive window.
"thank you so much for the positive review. we appreciate you taking the time to express your experience with us. if we can help you in anyway in the future please contact us. thanks don fiberama"
"thank you so much for the kind review, we certainly appreciate you as our client and were there for you when you need us. don fiberama"
"hi, as you know we are aware of your broken glass, it is a custom, insulated glass unit that is on order from the manufacturer as soon as it comes in we will call to set up an appointment to install it. i am sorry for the delay as we do not control the delivery time from outside sources. thanking you in advance for your patience. don fiberama"
"thank you for the kind words we do appreciate your business and look forward to working with you again in the future. don fiberama"
"thank you [member name removed] . it was nice seeing your wife and yourself. i appreciate the business for the second time, i love repeat clients, that tells me were doing something right. on a personal note thank your wife for trying to help my brother in law get a dog from the shelter. much appreciation from a fellow animal lover. don"
"dear [removed member's name], I AM TRULEY SORRY YOUR EXPEREINCE WITH OUR RECEPTIONIST WAS LESS THAN SATISFACTORY. unfortunately i don't know specifically what day this was so i really can't explain why it happened. we are licensed for n.j. and if you would consider us i would be happy to help you personally. my direct line is 718 449 0303 thanks don fiberama"
to come give me an estimate and the guy on the phone(Staten Island location) told me he would not come
because the job was not big enough and the price was not high enough. I never
even mentioned cost or the how big of a job it would be. I have since given the
job to someone else and four other houses have used the same company as me.
Don't waste your time or money on these guys, go to someone who has respect for
their customers.
"[removed member name], i am sorry for the misunderstanding at our staten island location. your address shows that you live in brooklyn and you had called our staten island location.The person answering the phone should have had enough sense to forward your call to our brooklyn location or at the very least give you the brooklyn phone #. i have since corrected this situation and made some very strong points with my staten island staff. if i can be of any service in the future please call me directly at 718 449 0303 thank you don fiberama"
"Dear (Removed Member Name), i have searched our records and did not find a contract or even an estimate given under your name. did you walk in and speak to a sales person or did we send someone to your home for a free estimate ? Was someone rude to you, or did we mis an appointment? i am sorry for your less than satisfactory experience. you did not leave enough information for me to narrow down who you might be so that a sales person would remember you or the circumstances, so again i am sorry. if you require any thing in the future please feel free to call me directly at 718 449 0303. thank you in advance don fiberama"
"Thank you for the kind words i am very proud of the service my family provides and am very pleased with your response. we sold your husband very high quality products we do offer entry level merchandise for new construction at a lower cost. If in the future you require any additional work please call and we will show you all the different grades and costs associated with them so that you can make the appropriate choice that suits you.what ever you decide you can expect the same professionalism you experienced the first time. thank you so much for your business and response. don fiberama"
"Dear [removed member name], i believe i am blushing as i respond to your very generous and flattering review. i will personally let my cousin sal know how pleased you are, and our second time around no less.heres looking forward to a third opportunity to serve you. thank you again don fiberama"
"Dear [member name removed] thank you so much for the kind words. looking forward to assisting you with your doors when your ready. please feel free to contact me any time. thanks don fiberama"
"hi (Removed Member Name), thanks so much for the kind words. we expect perfection and its nice to see that you received what we promised.it was kind of you to share your experience on our behalf. sincerely don fiberama"
Licensing
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FAQ
Contact Information
2200 mcdonald ave, Brooklyn, NY 11223
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