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Aladdin Plumbing Corp

Plumbing, Heating and Air Conditioning Service, Drain Cleaning,

About us

We are a full service Plumbing, Heating and HVAC service and installation Company. We have 7 service vehicles and 11 service Technicians to service your home and/or business. We are fully licensed and insured with the City of New York. We are available 6 days a week for service. See our ad for a 10% discount coupon. Payments to be made upon completion of service.

Business highlights

49 years of experience

Services we offer

Fixtures, faucets, replacements, custom kitchen & bath, water heaters, complete brownstone renovations, sprinkler systems, re-piping, drain cleaning, fiber optic sewer camera video inspection & underground pipe locations, water leak detection & repairs, frozen pipes, electrically thawed, complete steam & hot water system installation, boiler, water heater repair & troubleshooting.

Amenities

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.6162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%

Filter reviews by service

Showing 1-25 of 162 reviews
Eugene C.
Oct 2022
1.0
Called on a Friday after bathroom leaked (probably, toilet) down to the floor below. Said that we had just moved in and the previous owner had used Aladdin for their plumbing. Office personnel was great, found my building, and scheduled follow up for the following Monday 11-1-- definitely communicated to me that this was a busy week and that this was the best they could do-- so I was grateful for the quick turn-around. Monday work day came and went, but no one showed. I called the office and was told that there was no documentation of my appointment-- in fact, no documentation of my call (or admission that we had spoken). Would have been happy to reschedule (even maybe for the next available appointment 10 days hence) if some reason had been offered, but without even a record of our conversation, I had to decline. I definitely want a plumbing company that at least that has better record-keeping so that someone shows up...

Cynthia S.
Jun 2021
5.0
Yes, I recommend this pro
knowledgeable and professional.
Response from

"Hi [Member Name Removed], Thank you so much for taking the time to review our Company!! It was a pleasure to work with you! Be well and stay safe! Erik, Owner, Aladdin Plumbing Corp."


Lisa C.
Apr 2020
5.0
Yes, I recommend this pro
$35,000
Very well. Very pleasant, prompt and efficient service for an emergency repair
Response from

"Hi [Member Name Removed]....Thank you so much for your business! We are happy that the service went well and look forward to servicing you in the future! You and your family stay well!! Erik"


Eileen P.
Dec 2019
5.0
Yes, I recommend this pro
$20,000
I can't say enough about Aladdin Plumbing. The workers are well-trained, efficient and thorough. And they're nice!! They handle plumbing issues in our eight-unit co-op and we won't let anyone but Aladdin anywhere near our furance.

Lee P.
Apr 2019
5.0
Yes, I recommend this pro
$100,000
It went very well. The plumber (Larry) worked diligently and patiently to correct everything. He seemed thoroughly knowledgeable and professional. The faucet works perfectly (and looks gorgeous). I can't comment on how reasonable the cost was, because I have nothing to compare it with. I have one suggestion: It would be helpful if the cost of each part was specified instead of all the parts being combined in one lump sum.
Response from

"Good Morning! Thank you so much for the review and for your suggestion, we will definitely take it into consideration!! We are very happy that you enjoyed working with Larry, and thank you for hanging onto his tool for us to pick up!!! Enjoy the new faucet! Erik"


Amy M.
Dec 2018
5.0
Yes, I recommend this pro
$25,000
Excellent service
Response from

"Hi [Member Name Removed], Thank you very much for your kind review!! I will pass this along to Munchin and Micah. Have a great Holiday! Erik"


Emmanuel H.
Nov 2018
1.0
Very bad customer service. Performed a job once and scheduled another appoitmwnt to finish up the job and basically never showed!!! Mike would also never return my calls! Must have called everyday for weeks. So bad. At least a coutesy call explaining the situation!!!!
Response from

"Good Morning, I spoke with Mike and expressed to him how critical it is to stay in touch regarding appointments or not being able to make it at all. He is a superb Mechanic, a craftsman and an all around excellent person....unfortunately this is also a problem sometimes as he will overbook himself to try and get to everyone. Again, my sincere apologies and I will speak to Mike about this! Erik"


Raymond B.
Jun 2018
3.0
I gave the plumber the toilet, seat and an installation kit that included the seal and specialized bolts with caps. After he left we saw that he had used other bolts, which were sticking high up from the base, uncapped. We called and demanded that he come back. He had taken the installation kit with him, still in the box, unused and used his own seal which he charged us for. He cut down and added the caps to the bolts that he had used. This was unprofessional bordering on dishonest.
Response from

"Good Afternoon Mr. [Member Name Removed], I'm sorry to hear about what happened and the confusion with the toilet installation. I spoke directly with the Mechanic that came to the job and I completely reviewed the job ticket and the charges. He did use a wax seal from our stock (which we know is of good quality), but we did not charge you for it as you stated. The only item we charged you for was plaster that did not come in the kit you provided. He told me that he did tell this to your wife before he left....I asked him about the bolts and the caps and he did not change the bolts, he left the existing bolts because the floor flange was in delicate shape and he was concerned that if he tried to remove them he might damage the flange. I also mentioned to him about the caps and why he didn't put them on. He told me that he did not see the caps in the box, and in his cleaning and packing he grabbed the bolts out of habit. I made sure to tell him to please be aware of anything that a customer provides!! Please be assured that the Mechanic who was in your home has been working with us for over 7 years and is very honest and trustworthy, and I'm sorry for any trouble or confusion. Erik"


Yaniv N.
Jan 2018
5.0
Yes, I recommend this pro
$30,000
Our water heater went out this weekend. I called about 10 different plumbers. Mike from Aladdin found time to squeeze us in on a Saturday night. He understood, diagnosed, and fixed the issue really promptly and courteously. Very responsive on the phone and very friendly and helpful. Also fixed a couple other small things in our basement while he was here. Overall, I really recommend. Great service.
Response from

"Thank you for the kind review [Member Name Removed] and I'm happy we were able to take care of your water heater!! Mike is great and we are lucky to have him!! Erik"


SUSAN W.
Jan 2018
5.0
Yes, I recommend this pro
$18,500
The repair person showed up a few minutes early and was very professional. He fixed the system for ththe bminimum charge and I am very pleased by the whole experience.
Response from

"Thank you for the review [Member Name Removed], I'm so happy that we were able to take care of your Heating problem. I will pass on the kind words to Camara! Erik"


Denise S.
Dec 2017
4.0
Yes, I recommend this pro
$50,000
I've used Aladdin twice this year and overall they are good. But just be careful, because they pad their labor time. Both times I used them, their technician had to leave to get parts. And you're charged for this time. At about $200/hour, it adds up. Even if you give a very detailed description when you schedule the appointment, they still need to leave to get supplies. I was billed for 2.5 hours of work this last visit. But for over an hour of that time, the plumber wasn't in my house. When I made the appointment I mentioned the pipe was ceiling height. And the plumber who showed up didn’t have a ladder in his van. So he had to leave and come back. That didn’t stop the labor clock. Their plumbers are friendly and knowledgeable. And let's be honest, I've yet to find a reasonably priced plumber in Brooklyn. Aladdin is the fourth company I’ve tried. So if you don't mind paying extra then you'll be fine.
Response from

"Thank you for using our services [Member Name Removed]. We do try and stock as much as we can on our vans, but space is limited and there are so many different repair parts that it makes it difficult to carry everything. I'm not sure what happened with not having a tall enough ladder other than to say that sometimes the jobs get switched between Mechanics during the day, and the truck that came to your home might not have been the original one scheduled. I do hope that we exceeded your expectations overall with our service. If not, please feel free to call our office anytime and speak with us. Erik"


Julienne C.
Dec 2017
5.0
Yes, I recommend this pro
$1,450,000
The work took about a week, removing the old oil tank and putting in new pipes and a new gas furnace & water heater. I highly recommend them for any job.
Response from

"Good Morning, Thank you so much for the review!! We hope that the new boiler provided you with a nice warm and toasty home this Winter!! Erik"


J H.
Dec 2017
5.0
Yes, I recommend this pro
Aladdin replaced all the gas lines feeding our water heater and furnace. Then they went to bat for us with the city to get the inspection done quickly so our heat and hot water could be turned back on.

Irene R.
Sep 2017
5.0
Yes, I recommend this pro
Got the work done and showed us how to do it ourselves the next time.
Response from

"Good Morning, Thank you very much for the review!! I might have to speak to the Mechanic who showed you how to do something yourself, LoL!! Just kidding, I am very happy that you call us for your service work and we are more than happy to help you understand how you can save money and also to have a general understanding of your Plumbing system. Erik"


Zelda H.
Aug 2017
5.0
Yes, I recommend this pro
Michael Bruno is really knowledgeable and proficient. He is truly an expert in identifying the problem and repairing it. If no one can identify what's wrong, Mr. Bruno probably can. I have found this to be the case on a number of occasions. The only problem is that he is so good that he is very busy. He also has excellent customer relations skills.
Response from

"Good Morning, Thank you for the kind review about Mike!! Yes, he is amazing at what he does and if you are able to wait for him to service you, it's more than worth it!! He IS the best!! Erik"


Jeffrey M.
Jan 2017
5.0
Yes, I recommend this pro
$30,000
Worked well were professional

J H.
Jan 2017
5.0
Yes, I recommend this pro
The plumbing work was excellent and fast, but Aladdin also went to bat for us by working with National Grid to get our gas turned back on more quickly.

David B.
Jan 2017
5.0
Yes, I recommend this pro
Erik and his team did a very good job with some non standard fixtures - two wall mounted faucets, an in-wall toilet and linear wall shower drain. The pipes had to be fit in very tight area and they were able to pull it off.

Maria S.
Dec 2016
2.0
They never contacted me back.

David N.
Dec 2016
1.0
$84,000
They replaced the entire faucet, with a cheap chrome plated Delta, for which they charged me over $300, plus about $500 for labor. This is something I usually do myself in less than an hour!

Sally M.
Nov 2016
5.0
Yes, I recommend this pro
My building is very old. Some of the plumbing was so screwed up that they had to go down into the sub basement to figure out the issue. They were terrific. They were very thorough and they had a team of people because it wasn?t a usual problem.

Jessica B.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Casiel K.
May 2016
5.0
Yes, I recommend this pro
unknown

Alex C.
Mar 2016
5.0
Yes, I recommend this pro
.

Suzy B.
Feb 2016
5.0
Yes, I recommend this pro
$190,000
unknown
...
Showing 1-25 of 162

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aladdin Plumbing Corp is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM
Aladdin Plumbing Corp accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Aladdin Plumbing Corp does not offer free project estimates.
No, Aladdin Plumbing Corp does not offer eco-friendly accreditations.
No, Aladdin Plumbing Corp does not offer a senior discount.
No, Aladdin Plumbing Corp does not offer emergency services.
Yes, Aladdin Plumbing Corp offers warranties.
Aladdin Plumbing Corp offers the following services: Fixtures, faucets, replacements, custom kitchen & bath, water heaters, complete brownstone renovations, sprinkler systems, re-piping, drain cleaning, fiber optic sewer camera video inspection & underground pipe locations, water leak detection & repairs, frozen pipes, electrically thawed, complete steam & hot water system installation, boiler, water heater repair & troubleshooting.

Contact Information

55 Garnet St, Brooklyn, NY 11231

Service Hours

Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
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