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Personal Touch Auto Body

About us

At Personal Touch Auto Body, we offer the best personal service possible. We put out our very best quality workmanship on each job. Each vehicle is done as if it was the bosses’ car. We offer a lifetime warranty on all parts & repairs Award winning paintwork and color matching are some of the qualities you can expect from us each & every time. Our shop is equipped with the frame & uni-body straightening equipment needed for today’s cars & SUVs’. Our down draft spray booth guarantees a perfect paint job – custom or regular every time. We have an in-house computerized mixing room with 2 $40,000 mixing machines and 3 computers for all our perfect color matching needs. We use the best materials only! For paint, it is PPG & DuPont. (Other material 3-M & Sem. Etc.) Please note. Never wax your new paintwork before 4 months. This will allow the paint to be perfect for the life of the car. **We will arrange for your car rental with Enterprise for you.** We are near all public transportation. For local customers if need be, we will drop you home or at work and pick you up when your vehicle is ready. **We provide all necessary tow service for your car, truck or SUV.** We provide coffee, tea, cold water or soda and a decent conversation while you wait. It should be comforting to know, your vehicle is safe with us. We are a 100% indoor operation. We have a 16 camera with sound and security surveillance system that is on 24/7. Your vehicle is never kept out doors. On any type of jobs over $1,000.00, we offer you pin striping or protective door edge moldings, “FREE”.

Business highlights

Emergency services offered
57 years of experience

Services we offer

We can deal with your insurance company for you! Our office manager deals with all insurance companies to get the repairs you need from light repairs to heavy collisions. Lets us handle the headaches for you! Drop off and pick up available in Rockland County.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-6 of 6 reviews
Myrna G.
Jun 2016
5.0
Yes, I recommend this pro
We've been driving by this place for years.  Recently we got rear ended. The bumper and air bag sensor needed to be repaired.  Their work was quick and impressive.  Our contact was Allison and I cannot say enough good things about her.  Very professional and responsive.  Two qualities that you can rarely find in the service industry.  I hope we are never in another accident but if we are, we know where to go!

Warren W.
May 2014
5.0
Yes, I recommend this pro
$3,300
GEICO, my insurance company (which was completely fair, reasonable. and responsive) decided that my car, which was hit and smashed in on the front of the passenger side, would cost more to repair than it was worth, so they made me a cash offer, minus the $500 deductible on my policy. I was tempted to take the money and buy another vehicle, but I decided that I really liked my 2003 Hyundai Santa Fe and wanted to save it. I looked up the reviews of Personal Touch on Angie's List, which were few but quite positive, so I drove the car to their shop. Mike, the owner, told me that Personal Touch would fix my car for what the insurance company was willing to pay (and GEICO had stopped totaling the costs when the estimate hit 75% of the car's value) and he did it! In addition, he forgave $200 of the $500 deductible on my policy. And because I was in a bind and needed the car to get out of town, he completed the repair, including a new fender and right-front suspension system, in about 2 days.
Allison, the office manager, explained the whole process to me in advance and carefully monitored the process along the way, including working with my insurance company and keeping me informed of the progress.
I drove the car on a 175 mile trip yesterday and it functions flawlessly and looks beautiful. There isn't much more to say. Personal Touch did excellent work, saved me money, saved my car, and made the whole process as close to painless as possible.

EvaRose D.
Mar 2013
5.0
Yes, I recommend this pro
$653
I called Personal Touch and was given a date and time to come in for the estimate. Everyone was on time and friendly. I had some difficulty understanding that the estimate was for both the service and the new seat and the gentleman who spoke to me was very helpful. I kept the car in my possession until the new seat that needed to be ordered came in. They kept me informed every step of the way and were friendly, compassionate, and all around wonderful with their explanations, response to questions, and even dealing with my autistic son during the pick up. The women responsible for closing my transaction were WONDERFUL! They gave my son some swag and were truly considerate (making sure to ask if he could have things like bubbles and beach balls before giving it to him).
The new seat back doesn't move in one of the directions, but it is upright. I truly believe they found the best replacement possible considering the age and model of the car.
Response from Personal Touch Auto Body
"[member name removed], It was our pleasure to work with you and visit with your wonderful son! Thank you so much for your kind words and referral to our establishment. We look forward to seeing you soon. Please call if we can be of any service to you. The Personal Touch team"

Eric S.
Jun 2012
5.0
Yes, I recommend this pro
$1,100
Great- Timely, great service.
Response from Personal Touch Auto Body
"Thank you so much [member name removed]!"

Richard S.
Mar 2011
5.0
Yes, I recommend this pro
$1,300
Very good. saved me $150 of deductible. fast and smooth.

Michele L.
Aug 2010
5.0
Yes, I recommend this pro
$1,600
Service was amazing and the staff is very professional. Really worked well with me and my insurance company. Knew what they were doing with paperwork, etc. Even took care of my care rental once I had a claim number. Was not without a car for long. If I find myself in this situation again, I would definitely use this shop!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Personal Touch Auto Body is currently rated 5.0 overall out of 5.

Personal Touch Auto Body accepts the following forms of payment: CreditCard

No, Personal Touch Auto Body does not offer free project estimates.

No, Personal Touch Auto Body does not offer eco-friendly accreditations.

No, Personal Touch Auto Body does not offer a senior discount.

Yes, Personal Touch Auto Body offers emergency services.

No, Personal Touch Auto Body does not offer warranties.