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AFA Plumbing Heating Mechanical Sewer & Drain

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We offer a full range of plumbing, heating and mechanical services, including service & maintenance agreements. Easy payment plans, including credit cards Fully trained field personnel. We are licensed, bonded and insured.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating, gas boilers, oil boilers, water heaters, home improvements, kitchen and bath renovations, oil tank removal, small repairs, water filtration systems & electrical.

Services we don't offer

cesspool service and installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.582 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
4%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 82 reviews

James I.
04/2015
2.0
heating & air conditioning/hvac, plumbing, remodeling, drain pipe
  + 2 more
All started out well, they did the tear out of the old steel pipes and convection radiators. To their credit, at the start of the job I asked if they could also install a French Drain on the ground level of the house (which by the way is ALOT of work), they said they could and started doing both parts of the job (although if they knew the additional amount of work was going to be a problem I wish they would have just put that part off for a later date). They cut through the slab on the ground level in the exact place I told them to avoid and wound up halfway crushing the water feed pipe into the house (they never informed me that this had happened and they never fixed it). They showed up very sporadically (I'm talking 2 weeks between visits) and eventually just stopped coming leaving the job undone, they just disappeared. And in the process of disappearing they stole one of my drop cloths ( I have no doubt that they grabbed it by mistake ). I told them that they had my drop cloth and they promised to return it, which they never did.
Description of Work: The job was to replace steel heating pipes (some were leaking) and convection radiators with Pex tubing and baseboard radiators.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

James R.
11/2014
2.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair
  + 2 more
The process started off well with AFA being very responsive helping get the gas line in from National Grid. However, once I paid them part of the job cost, (for the boiler), they suddenly disappeared. This was late December 2013 and I had given them permit paperwork to get filed with the town as they requested. This paperwork didn't actually get filed until sometime in March or April. I got a ton of excuses from AFA why it didn't get filed, from "it was the expediters fault", to "there was a problem with our license in Nassau county". That was when I was able to get someone to answer my calls, or call me back at all. Most of the time my messages went un-responded to, or someone said they would check on it and call me back, but never called back. I didn't even start contacting them until late February or early march - 2 months after I gave them the paperwork that they asked for to submit to the town. Once the permit paperwork was actually filed, there were a few delays, one of which was supposedly National Grid's fault. At this point I was dealing directly with the owner Anthony at all times The actual boiler/hot water heater install started in Mid-May and took two weeks to finish. They didn't work two weeks straight, just random days here or there within the 2 weeks. I never knew which days the workers were coming until the last minute, sometimes the owner would let me know the night before, other times I would be texting or calling him to find out since no one let me know. The workers weren't always sure when they were coming back because they were doing other jobs in the days between being at my house. One worker told me that they were overbooked with conversions. I was happy with the guys who did the actual work. The lead guy Mike was great. After the job was done, Anthony was supposed to get me paperwork to get hundreds of dollars in rebates for the equipment. After multiple communications between us, and many promises of having the paperwork done "soon" or "this weekend", I have still gotten nothing 5+ months after the job has been done. I reported them to the Better Business Bureau, who tried to contact them for the rebate paperwork and they got no response as well. I contacted National Grid to see if there was a way to get the rebates without the boiler receipt, which AFA has since they purchased the boiler, but they said there was not.
Description of Work: Performed Oil to Gas Conversion for heat and hot water.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$7,000

Laura A.
03/2014
1.0
plumbing
  + -1 more
The performance of his system was very uneven that first winter; he had to come back several times to make adjustments but the floor never maintained constant or even heat. This past winter (an unusually cold one) was terrible: the room was freezing. We called several times but did not get a reply for two months, then we kept missing each other. By chance, a friend of the family who is a plumber visited and inspected the system. The bottom-line is that the entire job was done wrong! Because many hot-water hoses are utilized to distribute the water throughout the floor, mixing or balancing valves should have been installed to maintain an even distribution of heated water, thereby avoiding cold spots. The thermostat includes a floor sensor that should have been buried in the mud in the center of the floor to register the average temperature of the floor. We found it loosely shoved into the first few inches of the floor's perimeter. An insulating board should have been laid to prevent heat loss into the ground but we never saw such a thing during installation. A wire mesh should have been installed to evenly spread the heat - again, we never saw that during the installation. The bottom-line is we now have a dysfunctional floor in a room with no other primary heat-source, and one which would require a major job to fix.
Description of Work: Anthony installed radiant-heat flooring in our sunroom. Because this was to be our primary heat-source, we begged him to do the job right - even if it meant paying him a bonus above his quoted cost.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Philip B.
02/2014
5.0
plumbing
  + -1 more
The work for both projects went very smoothly. I was able to negotiate a reasonable rate. The workmen did a professional job. I would recommend AFA Plumbing.
Description of Work: Replaced outdoor hose faucet. Then did a complete home plumbing inspection. I was in the process of having a bath room remodeled and need new fixtures installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Remy T.
02/2014
1.0
plumbing
  + -1 more
I do not know how Kenny is a licensed plumber. He ruined our brand new tile floor setting a floor-mount faucet, which he still wasn't able to correctly install. Another one of Anthony's plumbers came & fixed it thankfully, but our tile floor is ruined. Tub they set leaks all over my bathroom when draining. Kenny didn't pay attention to very clear markings for where to set vanity. Shower body installed incorrectly, toilet not set properly or with silicone. He literally messed up EVERYTHING he touched. All of this occurred over 3 months when it was supposed to take a week here & a week there. Anthony tried to help us a bit in the beginning, however soon started making empty promises about fixing issues & became extremely unresponsive. Eventually would not return phone calls at all. Terribly unprofessional. Ruined my beautiful new tile floor. Do not use this company unless you want endless problems. I will be filing a BBB complaint as I have never experienced such horrible service.
Description of Work: Hired them to rough plumbing for 2 bathrooms and our kitchen, and to set toilets, tub, shower body, floor mount tub faucet, kitchen sink, pedestal sink and vanity. Absolute DISASTER. Worst contractor I have ever dealt with. Price seemed reasonable, however I only wish we knew what we were getting ourselves into. Lenny is the only capable plumber they have, he was able to fix a few of the many problems their plumber Kenny created and was very helpful when he was working on our house. If Lenny would open up his own company I would 100% recommend him. Plumbing assistants were nice but I obviously can't attest to any skills as they were just assisting. Anthony, the owner, tried to make things right in the beginning, then left us high and dry when he realized the extent of the mistakes his plumber Kenny made. I will definitely never use this company again for my house or any of my investment properties.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Jen R.
01/2014
1.0
plumbing, gas leak repair
  + 0 more
I was quoted a timeline of 4-8 weeks which was ok at the time, and would have been but this turned into 17 weeks. It would have been longer if I was not as persistent they come finish. Installed two weeks ago and already have to bring someone else in to fix the heat, and during installation they disc connected my AC unit from the thermostat. I had originally hired him to do gas conversion, but while Anthony was here he saw I had a major renovation going on and wanted to do my bathroom. I hired him to do this but when it came time to set the tub he dissapeared. 3 weeks of calling him to set the tub so we could Sheetrock and try and keep to our schedule. When he would pick up the phone Anthony was very sarcastic and down right rude. I ended up having to hire another person to do the work quickly since we lost 3 weeks and needed to move in within days. This guy Anthony is a horrible business owner. He only has a small group of plumbers and out of that group only Kenny seems to know what he is doing. He keeps bidding work but doesn't have the workforce to keep up. All other plumbers I have been in touch with say a conversion should take no longer than 4-6 weeks. It was like pulling teeth to get them here in 17 weeks. I was misled by other Angie's list reviews. Everyone of there customers I've come across has had similar complaints. So I now believe this shady character Anthony writes his own reviews. DO NOT USE AFA PLUMBING!!!! Horrible business owner Incompetent workers Useless office people Once you are signed up you are forgotten. I have gotten other contractors from Angie's list and they have performed well. Take my advice and use anybody else.
Description of Work: Hired to do a natural gas conversion in August. Only completed job when I started to call everyday to complain. Was always told I would get a call and they never return with any answers to when it was going to be done. We hired them at end of summer figuring the job would be done before it got cold outside. I was wrong. We ran out of oil and Anthony tells me to by more oil. This was after I had already given him more than 3000 for the hot water tank and furnace. Finally after six months and a month of frustrating phone calls they came to do the install. The install is now done but I have to bring another plumber in to fix the furnace. There is air getting into the system somehow and the heat is loud and bangs when heat is coming up. I refuse to let these people in my house again.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$9,000

Michael C.
01/2014
5.0
plumbing
  + -1 more
Showed up on time, and did a thorough job. Work went well. Recommended.
Description of Work: Replaced old hose bib in front of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Boris B.
12/2013
1.0
plumbing
  + -1 more
We cannot complete the job because we keep getting rescheduled to meet with the town's plumbing inspector. We have been waiting to finish the job completely for almost 2 months.
Description of Work: They did some piping and pressure tests.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

francisco S.
12/2013
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They showed up on time and efficient. They were also informative.
Description of Work: I had them come out to install a boiler and hot water heater.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Tim A.
12/2013
3.0
plumbing
  + -1 more
It worked out fine for what they said they were going to do. I asked them to look at something else outside the Big Deal, a toilet upstairs, and they said they would have to come back. They never got back to me.
Description of Work: $99 for Outdoor Hose Faucet Replacement + Whole House Plumbing Inspection. They fixed my faucet that was outside and had a crack in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher M.
11/2013
4.0
plumbing
  + -1 more
They were fine. They were clean and efficient. They could have made it blend to the house a little bit better. It actually sticks out a little further. The basement is supposed to attach to the house. It's not a perfect job but it was okay. It didn't cost more than the big deal purchase. They were pretty prompt. I would use them in the future.
Description of Work: I purchased a big deal for AFA Plumbing Heating Mechanical Sewer & Drain. The deal was for an outdoor hose faucet replacement plus the whole house plumbing inspection. I had them replace the hose line to the exterior.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sauda M.
11/2013
5.0
drain cleaning
  + -1 more
They came out and they looked at the work. They were excellent and thorough, but it was outside of their range of work. They also refunded my money because they could not do the work.
Description of Work: I had a clog that needed some pipes replaced. It ended up being something major.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer K.
11/2013
3.0
plumbing
  + -1 more
Anthony and his team are helping us through an emergency oil to gas conversion! We haven't had heat for over a month and it's getting cold. AFA is working as fast as they can and we are all waiting on inspectors (and were waiting for National Grid previously). I definitely recommend this good group of people that work at AFA. Another review to come after the work is completed! *** Post job review: Unfortunately this is a very, very small business who overbooked themselves with oil to gas conversions. We had to turn off the heat and hot water in Oct and didn't get hot water until the day before Thanksgiving with a temporary hot water heater they lent us. We didn't get heat until January. I'm glad we finally got the work done, but it took so much longer than it should have. In addition, the company is terrible with it's paperwork so even after emailing and calling and following up, they never submitted my National Grid rebate for my new gas equipment. It's now June of 2015 and no rebate. The work was good, but the scheduling was horrendous and the communication/paperwork end wasn't great either. I really, really wanted to like this company and tried to stay positive and stay in touch, but unfortunately they just overbooked themselves and had no one in the office to deal with the paperwork/rebate part.
Description of Work: Oil to Gas Conversion

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$8,000

Tara B.
11/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I was very happy with Anthony and his team. Anthony came to scope out the job on a Saturday and had a team there within a few days. I was very flexible with them on timing which was my own chosing, but had I needed the work done sooner, I know Anthony would have been there. His price was fair and I had confidence he knew his trade when we discussed my heating problem. I was happy with the work completed and the work spaces were cleaned up. I am happy to say, I now have a plumber to call in the future when the next situation arises.
Description of Work: We had numerous a few issues that we needed a qualfied plumber. Our kitchen sink had a crack in the drain pipe, putting waste water into our cabinet, our main floor heat was stuck on and a few other nusiance items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David S.
10/2013
5.0
plumbing
  + -1 more
They were prompt and were able to replace the outside faucet which was leaking. The new faucet price was half the cost of other estimates with the Angie's deal. They replaced it with a faucet that is winter proof.
Description of Work: Replaced outside water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul J. N.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
Service was ok. He was training people when he came.
Description of Work: new water heater

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paul M.
10/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I purchased a coupon online on Oct 21, entered 3 date choices. I called to inquire about a service contract and a heating system tune-up on Oct 21. I have heard nothing from anyone. Nice work.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$140

Sam C.
10/2013
3.0
plumbing
  + -1 more
The company didn't contact me within the period specified on the agreement. We needed to get it done right away and couldn't wait.
Description of Work: I purchased a Big Deal from AFA Plumbing Heating Mechanical Sewer & Drain.
Rating CategoryRating out of 5
$140

Steven D.
10/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
AFA scheduled our appoint to work around the delivery time of our new dryer and timing was perfect. As our dryer was being moved inside the guys got started on piping. When the Job was done everything about the details of the job were explained. The guys even took the time to provide me with some handy advice and things to know about running a gas heater which was much appreciated. They were in no way in a hurry to get in get out and move on. It is very apparent that they are there to do a job done right. Very customer service orientated which is a plus. I highly recommend AFA to all my family and friends. A few weeks later Anthony, the owner made a visit to do an overall inspection of our heater. As he did so I can sense the passion he has for his trade as he explained in great detail just how my system operates, what to look for, how to maintain. Just great guys who are great at what they do!
Description of Work: AFA installed gas pipe from heater to new dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Thomas M.
10/2013
5.0
drain cleaning
  + -1 more
The problem was not between the sink and the holding tank outside, but between the tank and the pool. We evidently need another professional to attack the septic system. The team was very professional, trustworthy and cordial. Seemed to be in control of their craft. The highest integrity. They had the proper tools, worked quickly together, and even worked around another emergency job that arose in the morning. Worth the rating on Angies! Will probably use them in the future!
Description of Work: Diagnose a slow kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Harris B.
10/2013
5.0
plumbing, drain cleaning
  + 0 more
AFA installed a Delta faucet and disposal, purchased separately by me and did so on two separate occasions. They still provided a single visit price
Description of Work: Replaced Kitchen Faucet and garbage Disposal, fixed leak at Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$395

Andrea W.
10/2013
5.0
plumbing
  + -1 more
We needed plumbing put in for a washer and gas dryer. From the beginning of the experience, this company was extremely communicative. The workmanship is excellent and I look forward to working with this company in the future.
Description of Work: Great plumbers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Gus L.
10/2013
5.0
excavators, plumbing
  + 0 more
Anthony diagnosed a water leak located in the wall of my basement as coming from the main waste line of the house, located under the slab upon which half the house is built. It was going to be a large, expensive undertaking. I needed some time to consult my insurance provider. After a few missed phone calls between Anthony and myself we were finally able to arrange a date for the work to be done. Four men arrived on the appointed morning, on time, and began the excavation. They were very careful to lay down plastic on my tile floor and hang plastic sheeting around the work site to minimize the spread of dust. They located a leak in a section of the drain line about 4 feet long. The senior plumber of the crew expertly cut removed and replace the section of what looked to me to be 4 or 6 inch cast iron sewer line. Afterward they tested for leaks, finding none they filled the hole and cemented a patch in the slab floor which I will later have covered in matching ceramic tiles. I was very satisfied with the professionalism of the work crew. They completed the job in one day, just as Anthony said they would. I highly recommend AFA Plumbing as a responsible knowledgeable service provider to the Long Island Community.
Description of Work: Excavated a 3X6' hole through the slab floor of my entry hall to access the main waste line from my home to the cesspool. They found a section of pipe was leaking, they replaced that section, tested the line, refilled the excavation and cemented the hole in the slab.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Valerie V.
10/2013
5.0
plumbing
  + -1 more
Great job...fast...clean...polite bunch of guys...gave some good advice on how to do an upcoming plumbing job I have planned...definitely going to use their services again...
Description of Work: Water line and hookup to refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

charles W.
09/2013
5.0
plumbing
  + -1 more
Ver professional, clean and timely. Would definitely use again
Description of Work: replaced an exterior hose shut-off and then an expansion tank for the water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1041 Smithtown Ave, Bohemia, NY 11716

www.afaplumbing.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Wells and Pumps,
General Remodeling,
Excavating,
Water Filtration and Softening,
Electrical

FAQ

AFA Plumbing Heating Mechanical Sewer & Drain is currently rated 4.5 overall out of 5.
AFA Plumbing Heating Mechanical Sewer & Drain accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, AFA Plumbing Heating Mechanical Sewer & Drain offers free project estimates.
No, AFA Plumbing Heating Mechanical Sewer & Drain does not offer eco-friendly accreditations.
No, AFA Plumbing Heating Mechanical Sewer & Drain does not offer a senior discount.
Yes, AFA Plumbing Heating Mechanical Sewer & Drain offers emergency services.
Yes, AFA Plumbing Heating Mechanical Sewer & Drain offers warranties.
AFA Plumbing Heating Mechanical Sewer & Drain offers the following services: Plumbing, heating, gas boilers, oil boilers, water heaters, home improvements, kitchen and bath renovations, oil tank removal, small repairs, water filtration systems & electrical.
cesspool service and installation.

Contact information

1041 Smithtown Ave, Bohemia, NY 11716

www.afaplumbing.com