Panther Siding & Windows Inc

DO NOT I REPEAT DO NOT USE PANTHER CONSTRUCTION. I signed a contract at the end of the March, 2012. Work started April 9th, 2012...It is now almost July, yes three (3) months and I still do not have use of my home. I live in a 5 room house with one bathroom. I did not have use of a shower for 2 months which meant every morning I had to go to my Mother's home and use the shower. The subcontractor and Panther had no communication between each other nor me. I would come home and find major renovations done without consulting with me. The only rooms I had use of was the kitchen and bedroom. They left my home a mess everyday. They did not bring a dumpster which meant wood, garbage rugs sat on my lawn and driveway for weeks at a time. They ruined my lawn. I will call every day, text every day to no avail. My neighbors complained to me it looked like a junkyard. I fell in love with a shower door at New York Shower Door in Freeport NY. They come measure, make the door, install it. Panther had nothing to do with it yet they tried to charge me an extra $1000 for the door. Thank god I went myself and accidently found out the real cost. I purchased my tile, my cabinetry, my plumbing fixtures because after weeks of asking nothing was done. They tried to tell me the delay was because we had to wait for the tile. It took a week to get???? It gets better, in my contract it read radiant heat on the floor. They told me I couldnt have it (gee why too much labor and cost???) I have been told by a licensed plumber there was no reason I couldnt have it. Then they installed tile without putting in heat.....lol how do you have no heat in a bathroom??? I would call text every day to Panther and subcontractor asking when they are coming, men would show up their phones would ring and they would leave to go to another job. I will say the painter was wonderful. His work absolutely the best. The other work that they did when they did show up was adequate. The subcontractor tried to cut corners anyway he could, I had to watch everything. Things were not thought out it was just done and because of that I will have to suffer with what is there now. For three weeks I am waiting for a plumber to come to install heat somehow. I was told they are having a hard time getting a plumber lmfao. It gets better now they tell me they wont finish the job unless I give them more money!!!!!!!!! Would you???? Absolutely the most horrific, stressful, unfair ordeal I have ever been through. They could have build me a new house. I have pictures of everything through this ordeal. PLEASE DO NOT USE PANTHER YOU WILL BE SORRY

They gave me a quote at $45,000.00 for a job that should not have been more than $20,000.00. They said it would take three weeks. It was horrible! He kept trying to make deals and he was a fast talker.

We looked at several contractors for this job and Panther came in somewhere in the middle. We found out about them from one of their door to door campaigns leaving literature ... From the outset I will say that they seemed to try, but the whole process was plagued by poor communication. Although everyone we dealt with at the company, from the initial salesman to the job site foreman and workers and ultimately management were pleasant, we found ourselves in a struggle to have everyone get on the same page with what had to be done.

The replaced roof tiles weren't a perfect color match - understandable due to the age of the original and the color lots of the tiles... Apart from the roof, everything seemed to have to be done more than once. The workers sometimes didn't come with the most basic tools they needed to do the job. We're talking hammers and pencils here! They ran out of nails halfway through the deck job and rather than get more of the same, they used different ones, some with heads and some without, some driven in below the surface and some left protruding above the planks... Some of these nails rusted and left stains on the wood days after installation. No plank spacers were used so they were unevenly placed. Some planks were split and had to be replaced, protruding nails banged in causing damage to the planks and ultimately had to be puttied, sanded and left to dry. The deck had to be painted to cover the rust stains on more than two occasions.

To his credit, Ron (a manager) did try his best to make it right for us in having the crew come back several times until things were at least acceptable. Like we said, all very nice people, but if done right the first time it would have surely been better for all.
We found ourselves arguing about the need to and quot;finishand quot; the deck and not leave raw edges. At the end it looks like we ended up with an old painted deck rather than a new one. When they presented the job as done, saying they had other jobs to move on to, our comment to the management was for them to come and look what was done and they tell us that they would accept this quality of work at their own home.

They did a very good job. They were clean and efficient. Any problems I had were resolved right away. So far it has been good. I would use them again.

THEY CAME OUT AT THE WRONG TIME. THEY WERE VERY FAST AT PUTTING THE NEW ROOF ON. THEY HAD A GOOD PRICE. THEY DID IT ALL IN ONE DAY THAT HOW FAST THEY WERE.

THEY WERE ALRIGHT BUT I HAD TO HAVE THEM COME OUT TWO TIMES AFTER THE ROOF WAS REPLACED. LONG ROOFING NAILS WERE LEFT STICKING OUT AROUND THE ATTIC AREA YOU COULD HAVE HIT YOUR HEAD ON THEM, PLUS THE ROOF STARTED LEAKING. THEY TOOK CARE OF THIS WITHIN TWO WEEKS.

PANTHER DID AN EXCEPTIONAL JOB INSTALLING MY WINDOWS. THE WINDOWS LOOK FANTASTIC! THEY WERE EXTREMELY INFORMATIVE IF I HAD ANY QUESTIONS. THEY ALSO GOT THE JOB COMPLETED QUICKLY.

THEY DID A VERY GOOD JOB WITH THE WINDOWS, IT SEEMED LIKE THEY KNEW WHAT THEY WERE DOING. THE APPOINTMENT WAS EASY TO SCHEDULE AND THEY DID A GOOD JOB OF EXPLAINING WHAT WOULD BE DONE AND HOW LONG IT WOULD TAKE.

THEY GAVE ME A PRICE THEN RAISED IT. I TOLD THEM TO ADJUST THE PRICE BUT THEY DID NOT DO IT. THE MATERIAL USED WAS INFERIOR QUALITY AND ONE WINDOW CRACKED. THEY NEVER FIXED IT.

I THINK THEY DID A GREAT JOB. THEY DID EVERYTHING I ASKED THEM TO DO. I WAS VERY PLEASED WITH THEM. I THINK THE PRICE WAS FAIR FOR ALL THE THINGS THEY COMPLETED.