All Rite Home Improvements Inc

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They called US to see if there was some service to provide.  We had wanted to have radiant heat installed in our master bathroom.  Was given a quote, signed the contract, they charged our credit card.  A week later they started telling us that radiant heat wasn't going to heat the bathroom that we needed to install a heat blower.  My husband asked a few questions and was told he would get a call back when they "got all their ducks in a row."  They called again and said the same thing.  Again, my husband asked why did you tell us you could do the job and now can't.  Again, "let me call you back after I get all my ducks in a row."  Today, they called and left a message on my husband's voicemail saying they were cancelling the contract and crediting back our credit card.  They felt installing the radiant heat was not going to ultimately heat the bathroom ( a complete bunch of nonsense as we had a few contractors in saying it would).  COMPLETELY UNPROFESSIONAL!

We never received a quote or any follow-up communication after the initial visit on 9/15/2014.

They seemed a little disorganized and they used different guys that came on different times. I think it was overpriced. The quality of the work was not too bad.

Did not use them

I was more than satisfied with the work.  There was a minor problem which was corrected expeditiously and satisfactorily.  It was a pleasure dealing with the sales representative and the company and office.  I made a deposit and paid for the job after it was completed satisfactorily.

One of the metal strips that they installed had scratches on it. I showed that to them around the end of the day and they said sorry we have to leave now. A few days ago, I called and spoke with a worker at All Rite. They had subcontracted out some of the work, including the metal strip installation, and I explained the above issues to All Rite. The worker  they would come back and fix that metal strip as well as some rubber seals that were cut too short, but I never heard from them.

Gary is asking for the rest of the payment because he is saying that we are completely finished. I have paid him $2500 of the total $3380. He was supposed to come around 4pm yesterday, but never showed or called. One of the main reasons I chose this company was because they said they would supply and install a recessed toilet paper holder. This would force them to take out some of our tile. No one has wanted to do that since we just recently had a nice tile put up and they didn’t want to take the risk of damaging surrounding tiles.

I just want them to come out, replace the one metal strip that is scratched, replace the short rubber seal and install the recessed toilet paper holder and I will gladly pay them the rest of the money upon completion.

I contacted this company to provide me with an estimate for work to be done in my home. I made an appointment for someone to provide me with an estimate on a specified date and time. On the date specified for the estimate no one from the company showed up at the specified time. I waited around an additional 30-45 minutes after the specified arrival time to contact the company. The individual with whom I spoke indicated those responsible had been stuck on another job and would be unable to come to my house to provide me with an estimate that day. I voiced my displeasure with the individual with whom i spoke because no one from the company y, nor the person who was suppose to do the work estimate, contacted me to let me know they would be late, or not coming at all. I was asked to give the contractor a second d chance and another appointment was scheduled for the next day. On the day of the second appointment I received two calls during the day confirming the appointment later in the day. Needless to say the appointment time came and went with no one showing up. After giving the company contractor a one hour late buffer I called the contractor to inquire why they failed to show yet again, without calling me to cancel or to notify me they would be late. I was unable to reach anyone at the number provided. Needless to say I have given up on this company as their professionalism and total lack of respect in regards to not contacting me is totally unacceptable.

Generally, I was very satisfied with the work.  Due to my health condition, it was very difficult for me to run all over the house after them to keep an eye on what they were doing.  They generally worked so quickly, some jobs were done before I even knew that they had started on it.  There were three workers for the painting and three for the roof repair.  I never even saw the roofers, but I wish that I had.  I spoke to their boss about it, but he said that they couldn't speak English anyway.  Not a great excuse, in my opinion.  Of the other three workmen, one spoke English very well and he was my main interpreter.  He kept telling me, "We want to make you happy.  You tell us what you want us to do, and we'll take care of it."  You can't beat that kind of attitude, can you?

They spread drop cloths wherever they worked and cleaned up after themselves each night when going home.  They did not take an excessive time for lunch and worked quickly in whatever they were doing.  They were polite and respectful.  I wish that the 'boss" had spent more time on the job, so that I might not have felt that I had to run around the house to watch what was being done.  In any case, I have little doubt that I will call them again, if I need this type of work done.