RELIABLE MOVERS

We have worked with Reliable Movers at least 3x and each time they were AWESOME! On time, polite and most importantly, gentle with all of our belongings

We got three bids and Reliable was the least expensive by about half. We were admittedly concerned about the price difference and began negotiating with the other companies and they questioned the accuracy of Reliable's quote. As it turned the closing date for our sale and new purchase drove the moving date and the other two companies could not accommodate a last minute change. Reliable was flexible and actually arranged for a 6 man team to move us on a Sunday. Unfortunately, we had to pack ourselves due to the timing, but Reliable provide all the boxes and supplies at a reasonable rate. We were skeptical about their ability to move us in a single day as the other movers said a day to load and a day to move and unload. They started at 9 AM and had us moved and unloaded by 4:00. They estimated the price at $2700 and it ended up being $2900 due to the need to use part of a 2nd truck, but this was all laid out clearly in their pricing policy... so it was no surprise.

Awesomely! 4 men arrived a half hour early (called first), and had the apartment emptied in under 45 min, stairs and all. Similarly moved everything into destination apartment in record time. They were very professional, took great care of my possessions, and did a great job! Would highly recommend them and will definitely use again when I need to move.

It went Great! Very smooth and no time at all!

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WARNING! All walk through conversations will be recorded without your knowledge and thrown back in your face when you try to make a claim. WARNING! If you love your stuff, use someone else. Found them on Angies List, very responsive, personable and accomodating. Came quickly to give an estimate on the walkthrough. I was very specific in my first contact that more than half the furniture was already disassembled and in storage but it would all have to be put back together on the other side. Apparently this requirement never made it to the team who showed up onsite because they refused. I never signed a contract with them. My error for not insisting/reminding them (why should I have to?) but I had a lot going on with the death of my father and the settling of his estate. I was packing and emptying his house 5 hours away at the same time this move was going on. We were absolutely not ready when the movers arrived. We didn't think it was a big deal because 75% of the contents was in the basement and the garage and we figured they could pack that while we finished the clothes and the kitchen. But No! The team INSISTED on starting in the bedrooms that were not packed because they "always start in the bedrooms". I tried to explain that there were 2 more bedrooms of stuff in the basement but they refused. It all went downhill from there. They needed more trucks than they thought (so I guess the walkthrough wasn't as comprehensive as it should have been). They packed 3 trucks very quickly and left without asking anyone if they were done. They left an entire closet worth of stuff and some outdoor items. They also left Vitamin water bottles EVERYWHERE! They littered all over the place. I watched them load my very expensive desk as if it was a pillow. They did not wrap it and much of the other furniture. It looked like like wrapped the crappy furniture and not the expensive stuff! I was not able to meet them at the house so my husband had to dictate where everything was supposed to go. Things like my daughters clothes would up in the basement while boxes marked TOOLS wound up in the master bathroom. The unloading was atrocious. they basically dumped and ran. I collect Disney snowglobes. Of course my favorite one, a discontinued Bambi globe was broken and leaking. They also broke a chess table and my Keurig, at least we THOUGHT that is all that they broke. It was what we discovered on that day. Its been a month, I do not have my chess table back, they wont pay for the Keurig cause it wasnt properly packed (right, kitchen item I wasnt ready for them to take, remember?) and although they did offer to replace the snowglobe, they weren't able to find it (discontinued). They did offer to pay for it to be shipped to Denver where a guy could repair it but I left them off the hook for that. It would cost a ton of money to ship it and repair it. There are 3 snowglobes that got broken in this move total and we are just going to repair them all at the same time. Lets talk more furniture, they removed ALL the molding from my bookcases and television armoire and never put it back. They threw it all in an open topped box and left it in my garage. In the middle of the first night, the King size master bed FELL APART while we were sleeping in it. They didnt secure the slats underneath nor did they properly screw in the pegs that prevent the bed from falling down. 2 nights later they same thing happened to my daughters bed but this was worse. When my husband tried to repair it, he noticed that a screw was broken off inside the bedframe. THis means they must have gotten frustrated in the disassemble and just ripped the foot from the frame. We had moved into this condo 5 months prior and it wasnt that way so we KNOW it was them. My husband had to take the whole bed apart in order to fix it and its still not 100%. It squeaks on that side which it never did before. My issue is that attitude of the company since this happened. Rather than being apologetic, all I keep getting is rude emails that basically say "well you packed it not us so we aren't responsible". Hello! Packing is only half of it. If a box says FRAGILE, then it should be handled as such. Disney managed to ship my snowglobes to me intact and if I am using the same packing material that they originally arrived in, then it must be how it was handled and what was dumped on top of it that shouldn't have been! Also, I think its incredibly rude to insert excerpts from a recorded conversation (recorded without your knowledge) into an email in an attempt to prove your point. Here is a line from her last email to me "And our voice recording, I along with Mike offered you packing not once, not twice, but three times. " As if I had forgotten that I didn't pay them to pack my stuff! I think these guys may be great at moving dormrooms but certainly not a family home with irreplaceable treasures!

From our first contact with Reliable they were very professional and responsive to our needs. On the day of our move they were able to show up earlier than scheduled which worked out great for us. They were very careful with all of our furniture and made sure nothing was damaged in the move. They were polite and professional and we would highly recommend them to anyone in need of help moving.

It was excellent. They were prompt and very respectful. They were careful with my furniture.

Movers completed the job in about two hours. They arrived on time and went right to work. The never took a break, and even declined offers of water. They wanted to get in and get out. I liked that about them. The movers were friendly and gentle on our stuff. One piece of furniture cracked, but that was because of degradation in the wood, not them. The movers were able to negotiate tight spaces in our 100-year-old home and took on logistical issues as challenges and not problems. It should have been a $500 move, but it's our fault for overestimating the size of the truck we'd need.

Excellent service. Everything was included in the upfront estimate. There were no surprises. Two man crew was timely and efficient and took care with all of the items. Manager was very polite and wonderfull to deal with. I would definately use them again.

For the most part we were pleased with the company. They gave an estimate but did not do any follow up. We ended up choosing a different moving company. We were not displeased with their service, but were more impressed with another company. In the future I would probably call them again.

Jenn, our contact person at Reliable movers was very nice. However, they were in the middle of a move to Florida so she was not always quick to get back to me. They do an estimate by you submitting an estimate of the number of boxes you anticipate and an entire list of all furniture items to be moved. She was slow getting the final estimate back it me due ti being in Florida. It was 2 days before our scheduled move and I did not have the final contract. The crew arrive promptly at 9:00 as scheduled. The nice thing is that they shrink wrap most of your furniture making it easier to handle and so that drawers do not fall out. They started right away and moved quickly. They underestimated the size of the truck that they would need, so they had to make a second trip back with one of the trucks. As the day wore on, they were still moving quickly and damages began. They were pretty rough with our furniture and stacked very heavy boxes in light ones. I found boxes marked fragile at the bottom of piles after the move. As the days and weeks passed after they moved us, we noticed more and more small areas of damage. They also did not re-assemble our sleep by number correctly and if my husband had not checked and made them change it, they would have just left it. All in all they were rough with our furniture, VERY expensive and I would not use them again nor would I recommend them to friends.

All three men were very nice. They communicated their duties and followed our directions. We were very impressed with how quick and precise they were in getting the stuff out of our rental and gently placing them on the truck so they wouldn't break. We got to our new home and they were there waiting for us. They asked where the items were to be placed. Offered to set up our bed and/or washer and dryer and placed all the containers in their correct rooms. We highly recommend this company to others and will use them again if we ever need moving service. They move not only locally but nationally we were told.I had no problems with the office. They were great with getting us a quote and setting up the time. The guys were supposed to arrive at 930am and they arrived right on time.

It went very well. They were very polite, hardworking and efficient. They got the job done. The communication from their home office to the movers themselves could be improved. The workers themselves were great; the communication from the home office was a little lacking.

They were excellent in all respects. They communicated their expectations and were very clear about the services they would provide and what we needed to do to be ready. They answered all my questions either by email or phone very promptly and so cheerfully and politely. They were a pleasure to work with even before the move and made me feel secure about how things would go. The two moves went seamlessly and they were again cheerful, polite, and hardworking, a delight. They were careful with all items and very responsive to our questions and decisions. I would certainly use them again and would recommend them to everyone for a fine moving experience.