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Bought the big deal before the summer heat set in.
To be fair; the provider did contact me right after purchase via email and phone.
However due to family emergency I was not able to contact them back right away.
I send 2-3 emails, and left 2-3 voice mails when I am ready for the tune up but no one ever got back to me.
I also try to communicated via Angie's list but that channel of communication fail as well.
This is my first and porbably last "big deal" purchase.  It didn't go the way I wanted at all.

The company did call me and we set up a tentative appointment for service. However at the end of June, I received a call from a female from the company saying the person who was going to do the work had some sort of situation going on and wouldn't be able to do the work till after the 4th of July. I didn't hear from anyone and attempted to contact the company in the middle to end of July. Also called again in August,and both times I left a message,however, no one returned the phone call. Now that summer is over, I would prefer a refund on my card. Thank you for your understanding.

I purchased two Angie's List Big Deals for his service and it went very well. They were very competent, pleasant to deal with, on time and they did a good job.

He solved my issue of the water that was over flowing to my house, he said it was clogged. I had mold in my flex tube and he replaced it.

I purchased an Angie’s List Big Deal for this service and they were wonderful.

Review went well.  Provider tried to adjust dampers to help flow.   Improved but still an overall issue with system that needs more review.  Would probably be done with New AC purchase.

still waiting havent heard anything back

He looked at the equipment, we have central air in two zones, checked the pressure on the freon and all was fine. Made two suggestions for cleaning and left. Two days later when we turned the upstairs unit on it did not work. Hot air was blowing. Keep in mind the system worked fine at the end of last year. 
I called and emailed to let him know and that we needed his services as soon as possible because the unit wasn't working. It took his assistant three days to respond with "Kevin had to go out of state for an emergency and is gonna be gone till the second week of July." This was May 31st
We got in touch with a prior company that serviced our equipment and they came a few days later. Upon inspection the worker said your system has absolutely no freon in it. That cost me $1,150 to fix. 
I believe that this provider made a mistake when looking at my system, whether on purpose or not, and did not own up to it. I would never recommend this company to anyone.

It is now September and this provider has not contacted me. I will be pursuing legal action to resolve this.

GEntleman arrived & inspected my units - I did not know that since it's 2 condensers, and I only purchased one coupon, I would be charged an add'l $135.78! There was nothing wrong & he was gone in 20 min. Several days later I rec'd the add'l bill for $135.78. Since all I could see was an inspection I'm not sure what the tune-up was.

Kevin checked everything and ultimately found a very bad case of mold buildup on the coil. I had him come back to clean it and he made the system run like new.

Kevin was very helpful and personal. I told him how some rooms were too hot with hardly any a/c while other
Rooms were so cold, you couldn't stay in them. He found that the original install (3years ago) of some vents were
Either bypassed and not connected,while others were all blowing in the same room. He also said that the unit was
A much more LESS EFFICIENT than the house size calls for. Therefore my electric bill are through the roof!
Nothing I can do about it now. he redirected the vents properly so air would flow evenly.
he offered suggestions how to keep costs down and a few maintenance tips.
All in all.....I have to say that Kevin did the right thing and I plan to call him when needed. he spent extra time,
And wouldn't take anything extra for his trouble. (that's rare today) I am a widow raising 3 kids alone and
Before joining Angie's list, I can't You how many contractors of all types took advantage of my situation.
I definitely recommend this company to anyone who reads this review!

St James, NY

The first scheduled appointment had to be cancelled due to an unexpected break-down of the service vehicle.  However, Kevin was right on time for the next appointment.  If you are looking for honesty, integrity and professionalism, then Temperature Zone is the company to turn to.  Kevin was thorough and clearly explained everything he did.  I have had my air conditioning units serviced every year by the men who installed the system.  My mistake!  All along I was told that there were drip pans under the units in the attic and that the units were equipped with a shut-off device should the pans become filled with water.  I was very concerned about this as my neighbor had extensive damage to her ceilings and walls as there was no safety shut-off device on her unit.  I did not want this problem and so repeatedly questioned my former servicemen about this.  
I decided to use Temperature Zone Inc. this year and am I glad I did!  Kevin showed me that I had no pans nor any safety shut-off devices!  He was also far more thorough in checking both units, testing the temperature output and carefully explaining everything he tested.  Kevin will be installing drip pans and safety shut-off devices on both air conditioning units so I won't have to worry about water damage being done by this system.
I found Kevin to be very informative and very professional.  I was extremely pleased with the service I received and will definitely use Kevin in the future!

WENT GREAT EVEN SHOWED ME HOW TO DO MINOR MAINTANCE

unknown

Kevin DeTurris was right on time and spent the time explaining to me the
in's and out's of things that he was doing.  He recognized an issue
with the drainage and some minor spore growth which he spent the time
explaining what this means as well as offering up responses. I chose to
go with the acid cleaning of the inside and outside unit to address the
issue.  I would recommend their service to anyone.

Kevin came down the next day. I had used the deal coupon, but the
original price was still better than what my installing company would
have  charged.

see above

I contacted many companies in the following weeks after the storm to get an estimate but did not receive any calls. That was until I contacted Kevin from Temperature Zone Inc. from Farmingdale who quickly called me back to set up an appointment. He arrived at the scheduled appointment on time and assessed the damage and repair cost. His  estimate was reasonable and detailed . He told me he was going to be able to do the job soon because he had the new boiler and hot water heater. He came in with his partner and made the repairs in two days. I was extremely happy with his work and of finally having heat and hot water.

From start to finish they have been reliable! and honest!!