
About us
1 Call Handyman is your go-to choice for all your handyman needs in the Reno/Tahoe area. Our team of experts delivers professional quality work at affordable prices. Contact us today for a seamless and hassle-free experience.
Business highlights
Services we offer
Decks & Porches, Fencing, Handymen, Landscaping, Plumbing, Electrical, Flooring, Painting, Roof Leak, Concrete Work, Christmas Lights Installation and Remodeling
Services we don't offer
We do not offer any services over $1,000. We do not hold a Nevada Plumbing or Electrical license and do not offer these services. We also do not offer Carpet services.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by 1 Call Handyman
Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
The cost for the project includes labor ($30/hour) and materials. All the wood needed to be replaced and we agreed on redwood ahead of time.
"Thank you for your business. Please let me know if I can help in the future."
Following the fencing projects Mr. Castillo spent nearly a week in and out of our home prior to our moving in. We had a 2-page list of mostly small projects to get the home ready for our family. These projects included adding a section of tile near the front entry (which was beautifully executed using existing tiles we found in the garage), and replacing the backdoor, which was completely rotted due to rain. Mr. Castillo pointed out to us that the lack of rain gutters above the door was contributing to the problems with the backdoor and in addition to replacing the door he added rain gutters to alleviate future problems. We are very appreciative of this attention to detail and foresight.
The list of indoor projects Mr. Castillo completed was lengthy and most were projects we could have tackled ourselves but having someone around to help allowed us to focus on moving. For some projects, we purchased the supplies and for others Mr. Castillo purchased supplies and provided receipts for reimbursement.
We agreed on a price of $30/hour for all projects other than the fencing, which was $600 plus material costs.
I have no doubt that we will keep a running list of projects and when the list is long enough we will call on Mr. Castillo to return to help us out. He has been a calm and friendly presence amongst the chaos of our move. He is professional and prompt, and has been very respectful of our home. I look forward to working with him again.
"It was a pleasure to work for you. Please call if I can help out with another project."
"Thank you for your business."
After purchasing service from Angie's List and telephoning vendor, the call was returned promptly, and Temo was on-site the same afternoon to examine fence damage and provide estimate. Repair was completed within 2 days. Good attention to detail, and quality of work/repair excellent.
"It was a pleasure to work for you. Please let me know if I can further assist you."
The next day after they were done, they came by to collect the money. The cabinets were being installed and I took Jose in to show him all the problems with their job. He really did not say much. I told him I would not pay until cabinets were in (took 2 days) to make sure no other problems were to show up. He came back early in morning a few days later.
Jose came to collect at 7am. I was not dressed yet so my husband went to the door and handed them a check. Jose said, he was charging more, $750 more (almost double) because he had to cut one pipe vent and move one extra outlet. There is no way it would cost this and he did not have me sign anything that there would be extra cost involved. To do these two extra items, it took him 1/2 hr more - no way could it cost that much. Every repairman I have dealt with would add an addendum to the original quote and have the home owner sign it so that it was clear that they were paying extra money. I really feel he owed us this extra 1/2 hour since we had to personally fix his bad paint job. Shoddy work is shoddy workmanship. Tearing out a kitchen is not the hardest job it is putting one back in the place. The only good thing I can say, is that Jose is a hard worker and did a lot of the work himself.
I do not like being HIT UP for more money after the job is done in the fashion that they did. Show up at the door for payment but adding $750 to the bill. We told him we needed to speak with the partner who did the quote. He sent him out the next day, and once he knew he was ot getting the extra money he agreed that it was his fault for not changing the written estimate. He agreed he should have done it different and said he would forget the extra money - nothing like the feeling of "getting fleeced". We are retired property managers and we have used many repairmen over the last 40 years. We like professionals and this company was not that. I would not use them again. Think twice before you use these guys. If you do, make sure you "ask" if there will be any additional cost before the job starts, during the job and stick to the estimate quoted.
Licensing
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