Default business cover photo

DESERT OASIS POOLS LLC

About us

DESERT OASIS POOLS IS A FULL SERVICE POOL COMPANY WITH OVER 20 YEARS OF COLLECTIVE EXPERIENCE. WE HAVE 6 SERVICE TECHS AND TWO REPAIR TECHS AVAILABLE FOR EVERY NEED. WE DO MOST WORK OURSELVES, BUT SOME THINGS MAY REQUIRE A SUB-CONTRACTOR. THERE IS NO TRIP CHARGE FOR ANY HOME IN THE LAS VEGAS, HENDERSON AREA. THERE IS A TRIP CHARGE FOR OUTER AREAS LIKE PAHRUMP, LOGANDALE, OVERTON, BOULDER CITY AND LAKE LAS VEGAS. WE CHARGE $95 FOR A BASIC SERVICE CALL, WITH MAY REQUIRE UP TO 30 MINUTES ON SITE. THE HOURLY RATE IS $125 PLUS PARTS. SOME EXAMPLES OF OUR USUAL SERVICES INCLUDE WEEKLY SERVICE $110 (MOST POOLS), QUARTERLY SERVICE (CLEANING FILTERS, SALT CELLS, AND POOL ONE TIME) $125, WINTERIZE POOL & SOLAR $125. WE ALSO CAN BUILD OR REFURBISH YOUR BACKYARD GATES, AND BRING THEM UP TO POOL CODE IF NECCESSARY. WE HAVE A 20' TRAILER, AND CAN HAUL ANYTHING THAT WILL FIT ON IT. TRASH TO THE DUMP, OR A MOVE FROM PLACE TO PLACE. CAN HANDLE CARS AND LIGHT TRUCKS TOO. NOW DOING REPAIRS ON FIBERGLASS STAND ALONE SPA'S, ANY BRAND. Military Discount-10%

Business highlights

Emergency services offered
26 years of experience

Services we offer

ACID WASHES, AND CAN REPAIR ALL OF THEM. WE HANDLE TILE CLEANING AND REPAIR, AND REPLACEMENT., BEAD BLASTS, CHLORINE BATHS, DRAIN AND FILLS, GREEN POOL CLEAN-UP (NO MATTER HOW NASTY IT IS). WE ALSO SPECIALIZE IN HEATER REPAIR, MOST REPAIRS ON IN-GROUND POOLS AND SPAS. WE ARE PENTAIR, QUARTERLY SERVICE, STA-RITE AND GOLDLINE WARRANTY STATIONS. WE ARE FAMILIAR WITH ALL POOL FILTRATION AND CONTROL SYSTEMS, WEEKLY SERVICE

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Showing 1-6 of 6 reviews
Marc J.
Sep 2015
5.0
Yes, I recommend this pro
Once a week, John of Sal come to service the pool.  They completely clean the pool, service the pump/filters and clean up around the pool area.  They are always on time, courteous and quick!  I would recommend them above any other pool service in Las Vegas.

Thomas M.
May 2015
1.0
$120
About 2 months ago is when he started. My pool was in perfect condition, within 2-3 weeks time, my pool was covered with algae. He said he would put in a cartridge that would take 2-3 weeks to clear up. After 3 weeks it was still green and covered in algae. He came out and did a haphazard job brushing the surface. We called to complain and he sent his partner, who did a job about as poorly as the first and left without informing me.  I feel his work has been unacceptable and he is now responding saying he cannot service our pool any further. I do not recommend his services.
Response from DESERT OASIS POOLS LLC
"THIS REVIEW IS NOT MINE!!!!!!!!!!! I have contacted Angies list multiple times disputing this review, to which they said too bad, the review is staying. I have no record of a (Removed member name) nor the addresses provided. Also, I did not purchase any accounts this year. I have asked Angies List to contact (Removed member name) again, and they indicated their e mails and phone calls have gone unanswered by (Removed member name). I cannot register my complaint any stronger that I did not do business with this person. But Angies List policy is to leave the negative and false review on until proven to be false. This policy is rediculius to say the least. So here I am asking you the next customer to ignore this review as it does not belong to me. There are many "desert oasis" named pool companies in Las Vegas. Clearly this review belongs to someone else......"

Rick W.
Jan 2015
5.0
Yes, I recommend this pro
$90
unknown

Mollie P.
Jan 2014
5.0
Yes, I recommend this pro
$140
I had called several people and got no reply. I called Mr. Rupe at 0900 on Saturday and asked if he could come check at our pool heater. He said he could be there that day between 1200-1600. He showed up, went through the entire system with us, fixed the couple of things that were holding up the heater, re-programed our system, and then gave us some much needed training. Thanks to his professionalism, we were enjoying our hot tub 45 mintues later!! Fantastic service!

Thomas T.
Dec 2012
5.0
Yes, I recommend this pro
$600
At the start of the my second fall season in this Las Vegas home I drained my spa and refilled it. It had not been used during the summer months - why go in a 100 degree tub when its 112 outside? After refilling and priming I threw the breaker on and after about 10 minutes of running the spa popped the breaker for the first time since I moved in. Many attempts later and over the course of several days the same issue occurred. The spa is over five years old.
John was recommended to me by another veteran and I had him come out. He ran some diagnostics and narrowed it down to a bad board or relay for the primary pump (there are two) or the primary pump itself. John left to call the manufacturer the next day and confirmed that it was the pump itself and he was able to locate a new unit locally. The following day the pump was installed and as of today (12/28/12) the spa continues to run perfectly!

KAREN F.
May 2012
5.0
Yes, I recommend this pro
$475
tr

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DESERT OASIS POOLS LLC is currently rated 4.3 overall out of 5.

DESERT OASIS POOLS LLC accepts the following forms of payment: CreditCard

No, DESERT OASIS POOLS LLC does not offer free project estimates.

No, DESERT OASIS POOLS LLC does not offer eco-friendly accreditations.

No, DESERT OASIS POOLS LLC does not offer a senior discount.

Yes, DESERT OASIS POOLS LLC offers emergency services.

No, DESERT OASIS POOLS LLC does not offer warranties.